Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...

We’re currently looking for an Equality, Diversity and Inclusion Manager (Maternity Cover) on a fixed term basis until December 2027, to help us deliver our mission. This a full-time position, working 35 hours per week. What’s it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days’ annual leave as a standard, in addition to floating bank holidays Flexible working opportunities Private medical insurance, life assurance plus much more The Role What will I be doing? You’ll be responsible for a range of activities, including: Developing and implementing our...

Administration Manager / Business Support Manager Bring senior administration or operational coordination experience to our team at Eliesha, an employee-owned organisation, leading a small team while managing complex contract administration, scheduling and client service in a hybrid role with continued professional development. If you’ve also worked in the following roles, we’d also like to hear from you: Business Administration Manager, Administration Support Manager, Senior Administrator, Senior Operations Coordinator, Operations Support Manager, Administration Team Leader, Business Operations Coordinator, Administrative Services Manager, Senior Business Administrator Benefits include Employee Ownership Trust membership, continued professional development and hybrid working.   SALARY: £32,000 to £36,000 per annum FTE + Benefits LOCATION: Hybrid / Newcastle upon Tyne, North East England JOB TYPE: Full-Time, Permanent...

Here at the IOP we are looking for an  Interim People & Talent Partner to support a secondment period until May 2027  to support us in our mission. What is it like working at the IOP? The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ in the UK policy to make working at the IOP as flexible as possible. This is complemented with competitive salaries, professional development opportunities and generous benefits. Our comprehensive benefits package including: An excellent pension scheme Private medical insurance, life assurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme Floating bank holidays (choose when to take your bank holidays throughout the year) Generous annual leave (25 days starting as a standard) Flexible working plus much more The Role We are seeking an experienced...

Housing Support Officer / Scheme Manager Are you organised, compassionate and confident working with people? This is a rewarding opportunity to support older and vulnerable residents to live independently, while helping to keep housing schemes safe, welcoming and well managed. If you’ve also worked in the following roles, we’d also like to hear from you: Supported Housing Officer, Housing Officer, Sheltered Housing Officer, Retirement Living Officer, Community Support Officer, Resident Support Officer, Support Worker, Customer Service Advisor, Scheme Coordinator This role is officially known as a Relief Scheme Manager   SALARY: £29,983 per annum + Benefits LOCATION: Stanwell, Middlesex (TW19) with travel across Staines, Surrey and Bromley. Mileage paid JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday   PLEASE NOTE: A full Driving Licence and access to your own vehicle is...

Head of Data Governance Lead enterprise data governance and management for a complex, regulated organisation, shaping trusted data, clear accountability and robust controls. This senior opportunity suits a proven governance leader who can influence executives and embed organisation-wide change. This role is officially known as Head of Data Management & Governance If you’ve also worked in the following roles, we’d also like to hear from you: Data Governance Lead, Data Governance Manager, Head of Data Management, Data Management Lead, Enterprise Data Governance Lead, Data Quality Lead, Head of Data Quality, Data Governance and Quality Lead Benefits include 30 days’ holiday plus bank holidays, private medical insurance and an up to 8% contributory pension.   SALARY: £85,168 to £95,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / Ealing, West London (some office attendance required) JOB TYPE:...

Director of Data & Analytics Shape an organisation-wide data strategy, lead transformation across governance, engineering, analytics and BI, and influence executive decisions. Social housing or local authority experience is highly desirable, alongside proven enterprise data leadership. This role is officially known as a Director of Data Analytics & BI If you’ve also worked in the following roles, we’d also like to hear from you: Director of Data & Business Intelligence, Director of Business Intelligence & Analytics, Director of Data, Head of Data & Analytics, Head of Data, Head of Business Intelligence, Head of Data Analytics, Head of Data Governance, Data Transformation Director Benefits include 30 days’ holiday plus bank holidays, car allowance, private medical insurance and up to 8% contributory pension.   SALARY: Competitive + Benefits LOCATION: Hybrid / Ealing, West London (some office attendance required)...

Marketing Officer We have a fantastic new job opportunity for a self-motivated and purpose-driven individual with experience of direct marketing campaigns, campaign analysis, copywriting, supplier management and supporter engagement. If you’ve also worked in the following roles, we’d also like to hear from you: Fundraising Officer, Marketing Executive, Campaign Officer, Direct Marketing Officer, Fundraising Campaign Officer, Campaign Executive, Supporter Care Officer, Community Fundraiser, Marketing Campaign Executive, Fundraising Executive, Direct Marketing Executive, Fundraising Administrator The official title for this role is Single Gifts Campaign Officer (Marketing Officer)   SALARY: £31,000 - £34,000 per annum + Excellent Benefits LOCATION: Reading, Berkshire / Hybrid working with a minimum of 2 days per week in the office, including Thursday team days JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING...