Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader   SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to...

Pre-Sales Solution Architect An excellent opportunity for a senior technical architect with B2B telecoms, UC, voice, Mitel, Zoom, solution design and pre-sales experience. If you’ve also worked in the following roles, we’d also like to hear from you: UC Architect, Telecoms Solutions Architect, Pre-Sales Technical Architect, Voice Solutions Architect, Technical Design Lead   SALARY: up to £65,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / Chorley, Lancashire, North West England JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Pre-Sales Solution Architect with senior technical design or architecture experience within B2B telecoms, unified communications and voice solutions. As a Pre-Sales Solution Architect you will translate customer business goals into robust, scalable and supportable technical designs, owning High-Level Design...

IT Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer, IT Helpdesk Analyst, 1st / 2nd Line Support Engineer, MSP Support Engineer   PLEASE NOTE: You will need to hold a full Driving Licence and have your own Vehicle (Mileage Allowance Paid)   SALARY: Up to £29,000 per annum + Benefits LOCATION: Hybrid with regular attendance at the Haslingden and Bury offices. There will also be client visits across Lancashire and Greater Manchester and remote working where possible JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 8:30am – 5:00pm   JOB OVERVIEW As the business continues to grow, the company has a fantastic new job...