Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfordshire citizens and businesses, providing them with access to essential Council services. Contract Type: Temporary Location: Stevenage on site Hours: Monday-Friday between 08:30-17:30, 1 Saturday in every 10-12 weeks (10-2) Why Join Us? Be the first point of contact for residents and businesses seeking support. Play a vital role in delivering high-quality, innovative services. Join a friendly team that values effective communication and collaboration. As a Customer Service Advisor, you will: Handle incoming customer requests primarily via telephone, email, and web services. Ensure all interactions are logged accurately using our technology systems. Provide advice, assistance, and support to citizens and businesses interacting with Council services. Maintain a high standard of service...

£26,000 - £30,000 - plus bonus scheme up to 30%Full Hybrid Working After Probation St Albans Based Office CCP has been asked by an established and unique betting brand to assist them with the appointment of a Compliance Administrator (Safer Gambling) to join their dynamic team on a full-time basis.The successful Compliance Administrator (Safer Gambling) will undertake interactions via various channels with customers with higher levels of spend and are showing potential signs of gambling related harm. You will document the conversation, assess the level of risk and log any necessary action. Midweek shifts will be from 9am to 5:30pm, apart from a later finish of 7pm once a week. A weekend shift (Saturday or Sunday) would be expected twice a month, between 10am to 4:30pm. Responsibilities could also include (but not limited to) checking for signs of financial vulnerability, reviewing declared financial circumstances for obvious signs of inaccuracy, assess customers with similar...

We are currently recruiting for an Reception/Security Officer to join the G4S team, working for a well-known site in Stevenage. Contract Information: Pay Rate: £15.48 per hour Shifts: Monday to Friday - 05:00am to 09:00am Applicants must have an SIA Licence. Your Time at Work As a Security Officer your duties will include: - Early reception/security cover - Control access into the site - Check for any unauthorized personnel Our Perfect Worker It is crucial to have great spoken and written English. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S, and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and...

Are you looking for your next challenge in the life sciences sector? Do you have experience selling complex solutions? We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows. As part of a significant growth phase, the business is expanding its commercial footprint across the Southern England, most prominently across the "Golden Triangle" region, creating an opportunity for an experienced commercial professional to help drive strategic growth across Oxford, Cambridge, Milton Keynes, London and the surrounding areas. We are seeking an experience Account/Territory Manager to drive commercial growth across...

Customer Sales Representative Required Bedford The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc). This is an office based role and ideal applicants will come with experience of working within a customer service based role and should enjoy working in a fast-paced, collaborative environment. Daily activities include: Reviewing, entering and managing customer orders including handling customer calls and emails, routing appropriately. Responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. Converting customer POs into the system quickly and efficiently. Reviews, enters and books orders according to order entry policies and procedures;...

Are you looking for your next challenge in the life sciences sector? Do you have experience selling complex solutions? We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows. As part of a significant growth phase, the business is expanding its commercial footprint across the Southern England, most prominently across the "Golden Triangle" region, creating an opportunity for an experienced commercial professional to help drive strategic growth across Oxford, Cambridge, Milton Keynes, London and the surrounding areas. We are seeking an experience Account/Territory Manager to drive commercial growth across Southern...

Debt Recovery Officer Rate of pay: 20.08 PAYE or 26.44 Umbrella per hour Job Type: Full-time hours (4 positions available) Location: Wembley HA9 - Hybrid working (1-2 days per week in office) Contract: Temporary until August 2026 with possible extension We are seeking an experienced Debt Recovery Officer to support the effective recovery and enforcement of a range of debts. This role is key in ensuring timely collection while balancing customer circumstances with organisational objectives and compliance requirements. Day-to-day of the role: Manage and recover debts including Council Tax (NEC), Sundry Debt (Oracle Advanced Collections), Parking, Housing Benefit Overpayments, Adult Social Care, and other assigned portfolios Take ownership of cases, negotiate payment arrangements, and progress accounts through recovery stage Apply a range of recovery techniques to maximise collection while maintaining a customer-focused approach Monitor payment arrangements,...

Customer Service & Logistics Coordinator Salary £35,000 - £38,000 Based at Stockley Business Park, Uxbridge Office-based role Contract: 12-month maternity cover (immediate start required) A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. This role plays a key part in delivering high-quality after-sales support, ensuring the smooth management of spare parts, returns, and logistics processes. You will act as a central point of contact between customers, internal teams, suppliers, and warehouse partners, ensuring queries and operational issues are resolved efficiently and professionally. Key Responsibilities Manage customer queries and complaints relating to spare parts and after-sales service Process credits for spare parts and consumables in a timely and accurate manner Monitor spare parts inventory levels, supporting working capital targets and arranging return...

Flexibility Sales Account Manager Grade: 6.1 Salary: in the region of 50,000 plus annual bonus (20%), car/ allowance and other Veolia benefits Location: Hybrid - London Head office N1 9JY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our enhanced company pension scheme Private Medical Insurance Company car or allowance 6,600 Per annum Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year,...

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe,...

Receptionist & Office Administrator Location: London Bridge - fully office based Contract: Full-time, Permanent Salary: 30,000 Hours: Monday to Thursday: 08:30 - 17:30, Friday: 08:30 - 17:00 Our client is a well-established and highly regarded property developer with over three decades of experience delivering high-quality residential and mixed-use developments across the UK and Ireland. With a strong reputation for excellence, attention to detail, and long-term value, the business prides itself on creating thoughtfully designed spaces and maintaining a professional, collaborative working environment. The Role This is a varied and hands-on position combining front-of-house responsibilities with administrative support. As the first point of contact for visitors and incoming calls, you will play a key role in representing the business while ensuring the smooth day-to-day running of the office. This role is ideal for someone dependable, organised, and...

Overview We are looking for an experienced account manager with consistent success in expanding and retaining an existing portfolio of corporate B2B clients. Working within our Key Account team, this role takes on the significant responsibility of working with some our largest and longest-tenured clients, consisting of the world's leading Global law firms and professional services firms, selling across the range of Chambers' core product offerings. The ideal candidate will have experience working in a consultative, subscription sales environment, surpassing sales revenue targets through a combination of new business acquisition and account growth. Main Duties and Responsibilities Own and grow an established portfolio of key accounts, driving revenue through strategic upsell and cross-sell of Chambers' expanding suite of data, intelligence and analytics products. Develop and execute strategic account plans to maximise long-term client value, balancing short-term...

Overview We are looking for a results-driven and tenacious individual with a passion for sales and account management to join our Core Account team in London. Main Duties and Responsibilities The ideal candidate will work well under pressure, be a problem-solver and be confident communicating with clients, team members and management.As a member of our Core Account team, you will be responsible for the growth and retention of an existing book of business comprising of the world's leading law firms and professional services firms.Leveraging Chambers' position as the market leader, your role will be to strengthen and expand upon existing relationships, driving new revenue generation through upselling and cross-selling of Chambers product offerings.You will enjoy working in a fast-paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time-management skills are a must. The role...

Overview We are looking for a Mandarin-speaking, B2B salesperson with a passion for new business sales and account management to join our team in London. The ideal candidate will work well in a target-driven environment, be a problem-solver and be confident relationships with clients, team members and management. The successful individual is expected to continue to drive and forge relationships with existing clients and generate business with new clients. Main Duties and Responsibilities Main responsibilities: Business development within existing accounts Account management (growth and retention) of our Greater China region clients. Researching, consultative client discovery, pitching and closing commercial opportunities Relationship building, both virtually and face-to-face As a member of our Core Account team, you will be responsible for the growth and retention of an existing book of business comprising of leading law firms and professional services firms across the...

Customer Service Advisor Salary: 26,500 - 27,000 Based in Southall, West London Office-Based Role A well-established, family-run supplier of construction fixings and materials is looking for a Customer Service Advisor to join its busy Southall office. You will play a key role in supporting the sales team, processing customer orders, and preparing documentation to enable the warehouse to pack and dispatch orders for next-day delivery. Key Responsibilities: Handling inbound calls and assisting customers with orders for fixings and ironmongery products Responding to customer queries in a timely and professional manner Processing orders received via telephone and email Managing forward orders and ensuring accurate scheduling Liaising with internal departments to ensure smooth order fulfilment Supporting general administration, including filing, archiving, and maintaining office systems Key Skills Required: Previous customer service experience, ideally within...

Customer Service & Logistics Coordinator Salary 35,000 - 38,000 Based at Stockley Business Park, Uxbridge Office-based role Contract: 12-month maternity cover (immediate start required) A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. This role plays a key part in delivering high-quality after-sales support, ensuring the smooth management of spare parts, returns, and logistics processes. You will act as a central point of contact between customers, internal teams, suppliers, and warehouse partners, ensuring queries and operational issues are resolved efficiently and professionally. Key Responsibilities Manage customer queries and complaints relating to spare parts and after-sales service Process credits for spare parts and consumables in a timely and accurate manner Monitor spare parts inventory levels, supporting working capital targets and arranging...

National Account Manager Co-op & High Street The Opportunity We re looking for an experienced National Account Manager to take ownership of key grocery and high street retail accounts within a fast-paced FMCG environment. This role will play a key part in delivering ambitious growth plans, building strong customer relationships and driving commercially effective Joint Business Plans across a branded portfolio. You ll work cross-functionally with internal teams including Category, Demand Planning, Finance and Marketing, while acting as a trusted commercial partner to your customers. Key Responsibilities Deliver against sales, profitability and market share targets across key retail accounts Effectively manage trade investment, making commercially sound recommendations to improve ROI Support the launch and ongoing management of new products, brands and categories Lead cost price increase discussions in line with business requirements Build and deliver customer...

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why...

Join a Global Financial Services Firm as an Office & Reception Manager! We are supporting a leading global financial services organisation in the search for an experienced and professional Office & Reception Manager to join their London office. This is an exciting opportunity to take ownership of front-of-house operations while supporting the smooth day-to-day running of a dynamic corporate environment. Position: Office & Reception Manager Contract Type: Full-time, Permanent Salary: £35,000 - £40,000 per annum (depending on experience) Location: Moorgate, London Working Pattern: Full-time, office-based, 1 day WFH About the Role Are you a highly organised and proactive professional with experience managing front-of-house operations and office administration? We are seeking an Office & Reception Manager to oversee reception services, support office operations, and ensure an exceptional workplace experience for employees and visitors alike. This role...