JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3 August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...

Customer Service Advisor - Temporary Opportunity (4 Weeks + Potential Extension) Are you fully flexible Monday to Sunday and happy working a variety of shifts? If so, this could be a fantastic opportunity to join a forward-thinking organisation in a supportive and professional environment. We're looking for friendly and motivated individuals to join our team as Customer Service Advisors. Based in a modern, welcoming office with free on-site parking , you'll play a key role in delivering excellent support to customers and service users. There is also potential for the role to extend beyond the initial 4-week assignment for the right candidates. What you'll be doing: Handling inbound customer service enquiries with professionalism and care Completing administrative tasks such as data entry, email correspondence, and electronic filing Updating internal systems accurately and efficiently What we're looking for: Previous customer service experience (retail,...

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3rd August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer...

Customer Service Administrator Salary 26,000 - 26,500 (10% Bonus) About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join a fast-paced and supportive operations team. This is an exciting opportunity for someone who enjoys problem-solving, delivering exceptional customer experiences, and working in a role where accuracy and communication really matter. As a key member of the team, you'll manage customer enquiries, resolve account and service-related issues, and ensure customer information is maintained accurately and efficiently. You'll work collaboratively with internal departments and external stakeholders to deliver high-quality outcomes while meeting service targets and KPIs. This role is ideal for someone who thrives in a busy environment, enjoys taking ownership of tasks, and is passionate about making a positive difference for customers. Key Responsibilities Deliver outstanding customer service across telephone, email,...

Put Customers First and Build a Career in Customer Service Do you care about doing the right thing for customers? Not just answering queries, but really understanding what has gone wrong and taking the time to put it right? If you take pride in helping people, enjoy solving problems, and don't just settle for quick fixes, this could be a great fit. We are recruiting for an online retail brand that genuinely puts the customer at the centre of everything they do. In this role, you won't just be responding to queries. You will have the chance to look deeper, understand root causes, and help improve the overall customer experience. What you'll be doing Supporting customers across phone, email, live chat, and social media Taking the time to understand each situation properly and respond with care Solving problems in a way that feels fair and right for the customer Taking ownership of issues and seeing them through to resolution Looking for patterns and flagging ways...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Job Title: Reception & Meeting Room Technology Assistant Location: City Centre - Edinburgh Remuneration: 27,000 - 29,000 per annum DOE Contract Details: Permanent, Full Time based in office Working Hours: Rotational basis: 7:45 AM - 4:15 PM and 9:00 AM - 5:30 PM Responsibilities: Join our clients dynamic team as an Reception & Meeting Room Technology Assistant and play a key role in ensuring their Edinburgh office runs like clockwork! Your responsibilities will include: Must have technical experience setting up IT within meeting rooms Reception Excellence: Answer incoming calls and emails professionally, greeting clients warmly and directing them efficiently to meeting rooms Meeting Management: Schedule and coordinate internal/external meetings using Office Tracker software. Prepare meeting spaces to high standards, ensuring refreshments are ready! Event Coordination: Assist in organising staff and client events, from setup to execution. Manage...

LOCATION:  Gyle Shopping Centre SHIFT PATTERN: 5 days over 7, 38 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! The Trolley Collector is responsible for ensuring shopping trolleys are collected, returned, and made available for customers across Gyle Shopping Centre and associated car parks.  This is a physically demanding outdoor role requiring the successful candidate to work in all weather conditions while maintaining high standards of safety, customer service, and presentation throughout the centre. The role plays a key part in delivering a positive customer experience by keeping trolley bays organised, car parks free from obstructions, and ensuring customers have access to trolleys when required.  Key Responsibilities    Collect shopping trolleys from car parks, external areas, and...

Temporary Receptionist & Administrator - 6 MONTH CONTRACT Location: Edinburgh City Centre Start: ASAP Duration: December 2026 (potential to be extended) Rate: 12.71 per hour Hours: Full time, Monday to Friday Our client is seeking a professional and personable Receptionist & Administrator to become an integral part of their Edinburgh office. As the face of the business, you'll provide a professional front of house service while supporting the wider organisation with a range of administrative and office coordination tasks. This is a busy and varied role that offers the opportunity to develop your skills and become a valued member of a collaborative team. Key Responsibilities Welcoming visitors and providing exceptional front of house support Managing incoming calls and enquiries Coordinating meetings, catering, travel, and office events Handling incoming and outgoing mail and courier services Ordering supplies and liaising with suppliers Providing...

JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for...

Job Title: Front of House/Business Administrator Location: City Centre - Edinburgh Remuneration: 27,000 - 29,000 per annum DOE Contract Details: Permanent, Full Time based in office Working Hours: Rotational basis: 7:45 AM - 4:15 PM and 9:00 AM - 5:30 PM Responsibilities: Join our clients dynamic team as an FOH Business Administrator and play a key role in ensuring their Edinburgh office runs like clockwork! Your responsibilities will include: Reception Excellence: Answer incoming calls and emails professionally, greeting clients warmly and directing them efficiently to meeting rooms Meeting Management: Schedule and coordinate internal/external meetings using Office Tracker software. Prepare meeting spaces to high standards, ensuring refreshments are ready! Event Coordination: Assist in organising staff and client events, from setup to execution. Manage catering and ensure everything runs smoothly Support Staff: Provide tech support for remote staff,...

Temporary Receptionist - Holiday Cover Edinburgh City Centre 8:45am - 3:00pm 13.00 per hour Dates: Wednesday 24th June - Friday 10th July Monday 27th July - Tuesday 11th August Are you a friendly face with a passion for customer service? We're on the lookout for a professional Temporary Receptionist to join our client's dynamic team in the heart of Edinburgh! This is your chance to shine in a bustling office environment while providing essential holiday cover. Key Responsibilities: Welcome visitors with a warm smile and professional demeanour Answer and manage inbound calls Book and coordinate meeting rooms to keep things running smoothly Keep the reception area tidy and inviting Offer general administrative support as needed About You: Previous reception or front of house experience Strong communication and interpersonal skills Comfortable navigating phone systems and handling inquiries Highly organised, reliable and able to work independently This...

Summary Job Title : Customer Service Assistant Location : Edinburgh Ettrick House Contract : Temporary - Ends 31st December 2026 Start Date : 13th July 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate : 14.40 per hour Hybrid Working : Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support...

JOB TITLE : L1 Service Desk Team Leader Location: Livingston SALARY: £28,000 - £32,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you! Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations...

Temporary Receptionist Location: Stirling Contract type: Temporary, Full-time Hours: Monday: Friday, 8.30 AM- 5.30 PM Pay Rate: 13.00 Are you a warm, professional individual with a talent for communication? We're looking for a temporary receptionist to support our client's vibrant and fast-paced team. Key Responsibilities: Greeting visitors and handling incoming calls Managing meeting rooms, bookings and organising the schedule. Manage the general inbox, ensuring client emails are dealt with efficiently. Manage and update databases, ensuring all client and customer information is up to date. Assist the team with administrative support as needed. Requirements: Previous reception or customer service experience is essential. Confident telephone manner and strong interpersonal skills. Proficient in Microsoft Office (Outlook, Word, Excel) Have exceptional written and verbal communication skills and a positive attitude. Available to start...

We're Hiring: Customer Service Administrator Location: Livingston Full-time Temporary with view to go permanent - 8am-4.30pm (3pm finish on Fridays ) Salary: £26k About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join our client's first-line Customer Care team . In this role, you will be the primary point of contact for all customer interactions , managing a wide range of enquiries, from general questions and product information to resolving customer concerns and complaints. You'll play a critical role in shaping the customer experience, ensuring every interaction is handled professionally, efficiently, and with a focus on delivering excellent service. What You'll Be Doing Acting as the first point of contact for all incoming customer enquiries via phone, email, and in person Managing a broad spectrum of queries, including: General enquiries Product information and guidance Order-related questions...

Senior Customer Care Coordinator Location: Livingston Permanent, Full-Time (Mon-Fri 9-5) Salary from £29,000 DOE ASAP Start Office Angels are delighted to be recruiting for a fantastic opportunity with a well-established housebuilder for an experienced Senior Customer Care Coordinator . About the role This is a key position within the Customer Care team, where you'll play a vital role in delivering a first-class post-completion experience to homeowners. As a senior member of the team, you'll be trusted to handle more complex cases, support colleagues, and step in for escalations when required. You'll work closely with the Head of Customer Care, helping to drive service standards, improve processes, and ensure everything runs smoothly day to day. What you'll be doing Managing escalated complaints and complex customer issues through to resolution Supporting the wider Customer Care team with workload coordination Building strong relationships...

Temporary Customer Service Specialist / Outbound Telesales Location: Airdrie (relocating to Falkirk - date TBC) Pay Rate: 13.70 - 16.00 per hour (equivalent to 25,000 - 30,000 per annum) Job Type: Temporary (3 months initially, with potential to become permanent) Start Date: Immediate Working Hours: Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences. Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location. Key Responsibilities Regularly contact existing clients to promote new and seasonal products, encouraging increased...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...