Account Manager

Account Manager - Leicester Industrial

Location: Leicester
Hours: Monday to Friday, 8:30am - 5:00pm (40 hours per week)
Salary: 28,000 - 30,000 per annum
Driving Licence: A full UK driving licence is essential.

Barker Ross is looking for an experienced and motivated Account Manager to join our successful Leicester Industrial team. We are seeking someone with at least one year's recruitment or account management experience who can hit the ground running and is passionate about delivering exceptional customer service.

This is a varied role where you will build and maintain strong client relationships, manage the day-to-day running of customer accounts, and ensure the highest standards of service are delivered to both clients and candidates.

Key Responsibilities

• Manage and develop existing client accounts to achieve sales and growth targets.
• Build and maintain strong customer relationships at all levels.
• Ensure excellent customer retention through outstanding service delivery.
• Resolve customer and candidate issues professionally and efficiently.
• Manage the day-to-day operation of client contracts.
• Maintain accurate personnel and recruitment records.
• Advertise vacancies using social media and other recruitment platforms.
• Interview and register candidates seeking employment.
• Support candidates through assessments and on-site client inductions.
• Handle incoming telephone enquiries.
• Assist with worker compliance, including Right to Work and eligibility checks.

About You

We're looking for someone who is:

• Organised and able to prioritise a busy workload.
• Commercially aware with a customer-focused approach.
• A confident communicator with excellent relationship-building skills.
• Proactive, self-motivated and able to work on their own initiative.
• Professional and presentable.
• Influential and confident when dealing with clients and candidates.
• Computer literate with good knowledge of Microsoft Office.

What We Offer

• Competitive salary package.
• Pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Enhanced annual leave.
• Access to our Gold Club, including free gym membership and a range of additional benefits.
• Payday breakfast.
• Cycle to Work scheme.
• Ongoing training and personal development.
• Clear career progression opportunities within Barker Ross.

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.