Customer Service jobs

Civica make software that helps deliver critical services for citizens all around the world. From local government to central government, Education and health & care, over 5000 public bodies across the globe use our software to provide critical services to over 100 million citizens. Our vision is to be a Global GovTech Champion. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that vision.  As a company, we’re passionate about what we do and the citizens we serve. If you would like to champion the use of technology to drive public services around the world, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference for people Working within our Healthcare Medical Billing Division you will be the main point of contact for a number of client accounts. If you have good numerical skills / finance experience, have experience...

At Capita, we are thrilled to announce an exciting opportunity for a Customer Service Advisor to join our dynamic onsite team in Hampshire. This role involves working at two prominent local council offices: the Public Service Plaza in Havant and the Visitor Information Centre in Hayling Island. As a Customer Service Advisor, you will engage directly with the public, addressing a wide range of queries about council services. Your goal will be to provide accurate information promptly, ensuring an exceptional customer experience every time. This position is perfect for individuals with a background in face-to-face customer service, though we welcome applicants from all customer service backgrounds. This is a highly diverse role where no two days are the same. By working closely with the public, you will play a pivotal role in delivering outstanding service and enhancing the community's interaction with their local authority. As part of our commitment to building an inclusive and...

Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Service Advisors. You’ll earn €28,080 per year with a permanent contract, working 40 hours per week on a rotational shift pattern. You will work on various days and hours across Monday to Friday from 6am-9pm, Saturday from 8am-6pm, and Sundays/Bank Holidays from 10-6pm therefore full flexibility is required between these times. This role is split between work from home & our Clonakilty office, you will work in the office around 2-3 days per week as per business requirements. The address for our office is: West Cork Business and Technology Park, Co. Cork, P85 YH98 Job title: Customer Service Advisor - Clonakilty Hybrid Working Job Description: What you’ll be doing:   You will be the voice of our company, dealing with various customer enquiries and ensuring that they are...

Capita Ireland are recruiting for a part time Administration/Customer Service Advisor to join our team on a full time basis, working 20 hours each weekend. This role is office based at our Clonakilty head office. Job title: Administration & Customer Service Advisor - Weekend Working Job Description: Job Title: Administration & Customer Service Advisor - Hybrid Working Salary & Benefits: €12,547 per annum (pro rata for part time hours), company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: Working from the office, working 20 hours per week every weekend. Training: You will receive full training and support to allow you to have the tools and knowledge to succeed. Training will be held in our office in Clonakilty for the full duration. Work Location: You will be working hybrid from our office in Clonakilty, the address is: Capita Customer Solutions Unit B...

Capita Ireland are recruiting for an Administration/Customer Service Advisor to join our team on a full time basis, working 37.5 hours per week. This role is hybrid working between your residential home address & our office located in Clonakilty. Flexibility towards shifts is required. Job title: Administration & Customer Service Advisor - Hybrid Working Job Description: Job Title: Administration & Customer Service Advisor - Hybrid Working Salary & Benefits: €24,765 per annum, company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: Hybrid, working Monday to Friday, rota hours between 8:00am & 6pm. These hours may change with flexibility required . Training: You will receive full training and support to allow you to have the tools and knowledge to succeed. Training will be held in our office in Clonakilty for the full duration. Work Location: You...

Salary: £23,400 per annum Start date: 10th February 2025 Permanent Contract - 37.5hrs a week Location: Hybrid working from our Dearne Valley office - two days in office and 3 days from home. Shift: working 5 days out of 7 including 1 weekend day - 10am to 6pm Training: 3 weeks in office. Office working will continue until deemed competent and then hybrid will begin. Job title: RSPCA Customer Service Advisor Job Description: What will you deliver?   Supporting with inbound calls Delivering a service which makes RSPCA callers feel heard and supported   Dealing with a range of calls from reports of animal cruelty to rehoming animals Who are we looking for?   Compassionate with the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology   An ability to think on your feet and adapt to different situations   A good listener, who can be empathetic, show...

Táimid ag earcú comhairleoirí seirbhíse do chustaiméirí Gaeilge! Capita Customer Solutions are recruiting for Irish Speaking Customer Service Advisors to join us on a full time, permanent basis. We offer both hybrid working and work from home options to suit you. If you choose to work hybrid, you will work 3 days per week in our office in Little Island. You'll work full time, 40 hours per week, Monday – Sunday, shift patterns between 8am-8pm Job title: Irish Speaking Customer Service Advisor - Hybrid Working Job Description: What you’ll be doing: Deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion. Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner. Accurately capture data and enter it on to the relevant systems. Respond to all contacts from both internal...

Customer Service Advisor who has previous experience working in an administration or customer facing role, with good written and verbal communication, organisational and Microsoft Office skills is required for well-established organisation based in Aberdeen, Scotland.   SALARY: £22,500 per annum + Benefits LOCATION: Hybrid Working from Home and either the Office in Aberdeen or Dundee - There is an expectation to attend the office when requested to do so, for either a working day or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who has previous experience working in an administration or customer facing role, with good written and verbal communication, organisational and Microsoft Office skills. Working as the Customer Service Advisor you will be part of growing busy team,...

Capita Ireland are recruiting Customer Service Advisors to join our team, working on a hybrid basis from your home and also our office in Little Island. You’ll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. During your 8 week training & grad bay period, you will work full time in our Little Island office therefore it is key that you are able to commute easily to our office. After training and grad bay, you will be given the option to work hybrid in the office 2 days per week and the remainder at home. You'll work across Monday to Sunday between the hours of 8am to 8pm, 40 hours per week. The address for our office is: 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 We anticipate the start date for this role will be Monday 13th January 2025 Job title: Customer Service Advisor - Blended Working Job Description:...

Capita Ireland are recruiting Customer Service Advisors to join our team, working on a hybrid basis from your home and also our office in Little Island. You’ll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. During your 8 week training & grad bay period, you will work full time in our Little Island office therefore it is key that you are able to commute easily to our office. After training and grad bay, you will be given the option to work hybrid in the office 2 days per week and the remainder at home. You'll work across Monday to Sunday between the hours of 8am to 8pm, 40 hours per week. The address for our office is: 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 We anticipate the start date for this role will be Monday 14th October 2024. Job title: Customer Service Advisor - Blended Working Job...

Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.   NO PREVIOUS EXPERIENCE REQUIRED – FULL TRAINING PROVIDED If you have previous experience working in a call centre, then great. If not, the company will provide full training and support to ensure you start off on the right foot.   SALARY: £25,000 - £28,938 per annum + Bonus + Generous Benefits (see below) LOCATION: Kirkby, Liverpool Merseyside, North West England (L33) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday-Friday 9am-5:30pm Although the company has no immediate plans to change their working hours, they may at some point in the future return to the original shift...

Customer Service / Technical Support Advisor with a confident telephone manner, good communication, listening and accurate data capture skills is required for a well-established company based in Thame, Oxfordshire.   NO PREVIOUS EXPERIENCE REQUIRED – FULL TRAINING PROVIDED   Once trained you will provide remote support to bars, pubs and the hospitality industry with regards to any technical issues that arise with the bar, cellar and draught dispensing system set up. If you have previous experience working within a bar or pub then great. If not you will be trained on how to diagnose and resolve common issues remotely.   SALARY: £24,500 per annum + Performance Bonus + Benefits LOCATION: This is a Hybrid position, working 2 days in the office in Thame and 3 days from home (there will be additional office time expected for training and team meetings) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week...

Savings Cashier Customer Service Team Leader who has previous experience in a team management / customer facing role, with a strong customer service background, preferably in a Bank or Building Society environment, and excellent communications skills is required for a well-established Building Society based in Chalfont St. Giles, Buckinghamshire.   SALARY: Competitive + Benefits (see below) LOCATION: Chalfont St. Giles, Buckinghamshire (HP8) JOB TYPE: Full-Time, Permanent WORKING HOURS: 9:00 – 17:00, Monday – Friday   JOB OVERVIEW We have a fantastic new job opportunity for a Savings Cashier Customer Service Team Leader who has previous experience in a team management / customer facing role, with a strong customer service background, preferably in a Bank or Building Society environment, and excellent communications skills Working as the Savings Cashier Customer Service Team Leader you will report to...

Customer Service Administrator / Office Administration Assistant who has great organisational, time management, communication and customer service skills with the ability to multi-task and support the business in all back-office administrative and customer service functions is required for a well-established luxury cake design brand based in Hatch End, Harrow, North West London. DO YOU ALSO HAVE A FLAIR FOR CREATIVITY? Although this position is predominantly a customer service / admin role, there is an opportunity to support clients with the design of their bespoke, luxury cakes which will be enjoyed at the most exquisite weddings and events. Additional training covering the cake design process will be provided. But don’t worry. You won’t be expected to bake or design the cake. That’s left to the team of professional cake bakers and cake artists.   SALARY: £25,000+ per annum (depending on experience)       LOCATION: Hatch End, Harrow,...

Customer Support Administrator / Customer Service Admin Assistant with good administrative, communication, data entry and time-management skills, is required for a well-established Company based in Allscott, Telford, West Midlands .   SALARY: Competitive + Excellent Benefits (see below) LOCATION: Allscott, Telford, Shropshire, West Midlands (TF6) – 100% Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hour per week. A flexible approach to your hours will be essential to meet the seasonality of the business   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Support Administrator / Customer Service Admin Assistant with good administrative, communication, data entry and time-management skills. Working as the Customer Support Administrator / Customer Service Admin Assistant you will be required to deliver a highly professional Amenity Customer Support...

Hotel Receptionist / Customer Service Front of House who has excellent customer service, communication, organisational and administrative skills is required to greet and welcome all guests and potential clients in a courteous and efficient manner for a well-established hotel chain based in Central London. Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Holborn / Russell Square) JOB TYPE: Full-Time, Permanent WORKING HOURS: 40-48 hours per week, morning, evening and/or night shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Hotel Receptionist / Customer Service Front of House who has excellent customer service, communication, organisational and administrative skills is required to greet and welcome all guests and...

In-Person & Online Customer Service Advisor / Customer Care Representative who has previous experience in a similar Customer Support / Customer Contact environment with excellent interpersonal and communication skills, who is able to act with diplomacy and tact is required for a well-established organisation based in East London.   SALARY: £28,350 per annum LOCATION: Hybrid working 3 days from the East London office (E1) and the remaining time from home JOB TYPE: Full-Time, Contract – Fixed Term contract until 6th January 2026 WORKING HOURS: 35 hours per week – 5 days per week (working on a shift pattern Monday – Sunday)   APPLICATION PROCESS: Candidates will be required to complete an Application Form, which we will send out in a separate email. Please keep an eye out for our email .   JOB OVERVIEW We have a fantastic new job opportunity for a In-Person & Online Customer Service...

Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office is required for a well-established company based in Cambridge.   SALARY: £37,000 - £42,000 per annum + Excellent Benefits (see below) LOCATION: Cambridge, Cambridgeshire (CB22) – Fully Office-Based role JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office. Working as the Customer Service and Facilities Helpdesk Manager you will lead...

As a Receptionist at The Cadogan you will join our fantastic Front of House team who look after each other, our amazing property and our guests.    If you are looking to develop your skills and be part of the future of luxury, this is your moment.      Primary Responsibilities Include   Welcoming guests and checking their details against their bookings  Preparing room bills and ensuring prompt payments  Answering phones from prospective customers and guests, taking messages and delivering them  Allocating guests their rooms and providing keys      About Us        Watch as our doors gracefully open onto a glamorous stage, and enter The Cadogan. Marvel at our exquisite decor and listen as echoes of Oscar Wilde’s everlasting conversations with confidantes prevail within our walls. At The Cadogan, guests discreetly come in and out, returning from gleeful shopping sessions or seeking a comfortable seat for a delicious afternoon tea while others, equipped to serve an...

We are Capita Ireland, a leader in the business process outsourcing market. More than 1,200 talented colleagues deliver multichannel customer engagement services to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors. Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Payment Advisors. The start date for this role is Monday 20th January 2025 Job title: Customer Payments Advisor - Hybrid Job Description: Job Title: Collections Advisor - Hybrid Working Salary & Benefits: €26,325 per annum, company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: You'll be working on rotational shifts covering the period Monday to Sunday between 8am-10pm. You'll work shifts between your home address & at our office in...