Sales Administrator / Customer Service Administrator

Sales Administrator / Customer Service Administrator

An exciting opportunity for a Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within a fast-paced team environment.

If you’ve also worked in the following roles, we’d also like to hear from you: Sales Coordinator, Internal Sales Administrator, Office Administrator, Customer Service Assistant, Order Processing Administrator, Administrative Assistant, Administration Assistant, Sales Support Administrator

SALARY: £25,000 to £30,000 pro rata + Benefits

LOCATION: Heathrow, West London – Fully Site Based

JOB TYPE: Full-Time, 3 Month Fixed Term Contract (initial)

WORKING HOURS: 39 hours per week, Monday to Thursday 8am to 4:30pm and Friday 8am to 3:30pm

JOB OVERVIEW

We have a fantastic new job opportunity for a Sales Administrator / Customer Service Administrator to join a well-established manufacturing organisation on an initial fixed-term contract.

Working within a busy office and customer support environment, the Sales Administrator / Customer Service Administrator will manage sales order processing, customer enquiries, CRM updates and stock control administration while liaising with suppliers and hauliers.

As a Sales Administrator / Customer Service Administrator you will play a key role supporting customer relationships, ensuring accurate order processing and delivering excellent customer service across the wider sales support function.

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DUTIES

Your duties as the Sales Administrator / Customer Service Administrator include:

• Processing Sales Orders: Managing customer orders accurately and preparing orders for dispatch
• Handling Customer Enquiries: Responding to telephone and email enquiries while delivering excellent customer service
• Supporting Sales Administration: Providing administrative support to the wider sales and customer support teams
• Maintaining CRM and Order Systems: Updating customer records, order information and sales administration systems
• Liaising with Suppliers and Hauliers: Coordinating deliveries and supporting smooth logistics operations
• Supporting Stock Control Activities: Assisting with stock monitoring and inventory administration
• Maintaining Price Lists: Ensuring pricing information is updated and accurately recorded
• Completing General Office Administration: Supporting filing, data entry and day-to-day administrative tasks
• Working Collaboratively: Building effective working relationships across internal departments and external customers

CANDIDATE REQUIREMENTS

• Previous experience in sales administration, customer service administration or office support roles
• Proven experience delivering excellent customer support in a busy office environment
• Experience using CRM systems, sales ordering systems and Microsoft Office applications
• Strong working knowledge of Word, Excel and Outlook
• Excellent verbal and written communication skills
• Highly organised with excellent attention to detail and the ability to multitask
• Able to prioritise tasks effectively and manage workload with minimal supervision
• Comfortable collaborating within a wider team while supporting shared business objectives

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C14706

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