IT Service Delivery Manager Location: Birmingham / Hybrid | Network-wide collaboration   Closing Date: 20th January 2026 Salary: Up to £57K dependant on experience At CrossCountry, our timetable sits at the heart of everything we do — connecting communities across the length and breadth of the UK. Delivering this complex, nationwide service relies on resilient, high-performing Digital and IT services, especially at a time of industry transformation and major investment. We’re proud of the service we provide to our passengers, and we’re now looking for an IT Service Delivery Manager to play a critical role in ensuring our Digital and IT services are reliable, efficient, and continually improving. The Role As IT Service Delivery Manager, you’ll oversee the end-to-end delivery and support of operational IT services across CrossCountry Trains. You’ll be responsible for service performance, operational excellence, and continuous improvement — ensuring IT...

Join us as a Service Delivery Manager and take the lead in building strong client relationships while ensuring exceptional service delivery. Acting as the main point of contact for your customers, you’ll work closely with internal teams to meet client needs, resolve issues, and drive long-term success. If you’re passionate about collaboration, problem-solving, and creating value for clients, this is the role for you. Job title: Service Delivery Manager Job Description: This is a hybrid position, linked to an office in Glasgow, working in the office 2-3 days a week. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. What you’ll be doing Build and maintain strong, trusted relationships with clients to ensure satisfaction and retention. Act as the primary point of contact for clients, addressing queries and...

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build...

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build...

Location: Glasgow, United Kingdom In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that...

We are seeking dynamic Team Managers to lead teams of up to 20 Functional Specialists each delivering WCA Assessments. In these roles, you will be responsible for achieving contracted service levels, delivering key performance indicators, and ensuring HAAS meets its business objectives. You will manage and motivate your teams to maximize performance and operational effectiveness, while maintaining high standards of claimant care and quality. Additionally, you will efficiently administer policies, procedures, and documentation, set objectives and performance targets, conduct internal checks for process adherence, and plan workloads. Working closely with the Service Delivery Manager, you will develop your teams’ skills to their full potential and provide timely updates on business and market changes. These roles are home-based and require occasional travel to visit one of our assessment centres, or attendance to training events and business meetings. Our assessment centres for...

MFTS Project & Enterprise Risk Manager Are you an experienced Project Controller or Risk Manager looking to take on a high-impact role within a major defence aviation training programme? This is an exciting opportunity to support the rotary wing element of the UK Military Flying Training System (MFTS), helping ensure the next generation of military aircrew are trained safely, effectively, and on time. We are seeking a dynamic, strategic, and highly skilled MFTS Project & Enterprise Risk Manager to oversee project performance, risk governance, and delivery assurance across a multi-site, high-tempo helicopter service contract delivered on behalf of Ascent Flight Training. In this pivotal role, you will drive On-time, On-cost, On-quality delivery of complex modification and upgrade projects across the MFTS fleet, supporting up to 28,000 flying hours annually. Reporting to the Service Delivery Manager, you will ensure critical aircraft availability, contractual...

MFTS Project & Enterprise Risk Manager Are you an experienced Project Controller or Risk Manager looking to take on a high-impact role within a major defence aviation training programme? This is an exciting opportunity to support the rotary wing element of the UK Military Flying Training System (MFTS), helping ensure the next generation of military aircrew are trained safely, effectively, and on time. We are seeking a dynamic, strategic, and highly skilled MFTS Project & Enterprise Risk Manager to oversee project performance, risk governance, and delivery assurance across a multi-site, high-tempo helicopter service contract delivered on behalf of Ascent Flight Training. In this pivotal role, you will drive On-time, On-cost, On-quality delivery of complex modification and upgrade projects across the MFTS fleet, supporting up to 28,000 flying hours annually. Reporting to the Service Delivery Manager, you will ensure critical aircraft availability, contractual...

LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 2 off WORKING HOURS: 40 HOURS PER WEEK PAY RATE: £14.71 per hour Main Duties & Responsibilities: To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Service Agent (CSA). Working as a member of the Host team, you will also be responsible for assisting with leading the operation on a day-to-day basis in collaboration with the management team. Ensuring team members assigned to the shift follow operational, quality, legislative and Company guidelines. You will also be responsible to ensure customers receive a positive, safe and enhancing experience whilst at Heathrow Airport. ·       To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. ·       Ensure that all...

Pensions Technician Home Based We are looking for a Pensions Technician to join the Consulting division of Capita Pensions Solutions. We are a new force in the market and our fantastic team are aspiring to create better outcomes and bright futures by putting people and pensions at the heart of everything we do. The Consulting division was created to better enable us to fulfil the long-term strategic objectives of our business and to empower us to better excite our clients and provide them, and their members, with better outcomes. We are continuously looking to improve the services and products we provide to our clients, with a focus on people and the use of technology to achieve this goal. This positions us, and you, to be at the forefront of a rapidly growing and advancing organisation and industry. You will have experience of working on a variety of DB pension schemes with the ability to support on the delivery of assigned projects and schemes. This role is perfect if you...

Join Our Team as an Inventory Analyst! Location: Paddington Pay Rate: 35,520 P/A Hours: Monday to Friday, Full Time Are you ready to dive into the world of inventory management? If you're detail-oriented, passionate about optimising processes, and eager to make a positive impact in a dynamic hospital environment, we want to hear from you! Join our team as an Inventory Analyst and help us ensure that materials management runs smoothly and efficiently. Key Responsibilities: Inventory & System Management Be the go-to expert on our Inventory Management System (IMS) for troubleshooting and updates. Oversee the entire inventory process from ordering to consumption tracking. Ensure timely and accurate data entry for master and inventory records. Validate procedures and resolve discrepancies with stakeholders. Monitor system settings to influence product flow and financial outcomes. Engage in some manual handling of stock (training provided)....

Join Our Team as an Inventory Analyst! Location: Paddington Pay Rate: 35,520 P/A Hours: Monday to Friday, Full Time Are you ready to dive into the world of inventory management? If you're detail-oriented, passionate about optimising processes, and eager to make a positive impact in a dynamic hospital environment, we want to hear from you! Join our team as an Inventory Analyst and help us ensure that materials management runs smoothly and efficiently. Key Responsibilities: Inventory & System Management Be the go-to expert on our Inventory Management System (IMS) for troubleshooting and updates. Oversee the entire inventory process from ordering to consumption tracking. Ensure timely and accurate data entry for master and inventory records. Validate procedures and resolve discrepancies with stakeholders. Monitor system settings to influence product flow and financial outcomes. Engage in some manual handling of stock (training provided)....

Job Title: Inventory Analyst - Field Based Location: Field-based role requiring travel between multiple hospital sites across London. Contract Type: Fixed term - 12 Months Pay Rate: 35,520 P/A Hours: Monday to Friday - Full Time Are you ready to elevate your inventory management expertise? If you're passionate about making a meaningful impact in the healthcare sector, we have an exciting opportunity for you! Join our dynamic team as a Field Based Inventory Analyst and play a pivotal role in ensuring top-notch inventory operations within a hospital-based managed service. What You'll Do: As the local expert on the Inventory Management System (IMS), you will: Inventory & System Management: Oversee the entire inventory process from ordering to consumption tracking. Ensure accurate and timely data entry for master and inventory data. Validate procedures and collaborate with stakeholders to address discrepancies. Stock Control & Risk Management: Manage...

Job Title: Inventory Analyst - Field Based Location: Field-based role requiring travel between multiple hospital sites across London. Contract Type: Fixed term - 12 Months Pay Rate: 35,520 P/A Hours: Monday to Friday - Full Time Are you ready to elevate your inventory management expertise? If you're passionate about making a meaningful impact in the healthcare sector, we have an exciting opportunity for you! Join our dynamic team as a Field Based Inventory Analyst and play a pivotal role in ensuring top-notch inventory operations within a hospital-based managed service. What You'll Do: As the local expert on the Inventory Management System (IMS), you will: Inventory & System Management: Oversee the entire inventory process from ordering to consumption tracking. Ensure accurate and timely data entry for master and inventory data. Validate procedures and collaborate with stakeholders to address discrepancies. Stock Control & Risk Management: Manage...

We're looking for a Senior Design Manager to join our Strategic Projects business at Kier Group. Kier Strategic Projects are a specialist business unit that manage and deliver major projects across our core sectors of Science, Health, Commercial, Defence and Custodial. Location : Coventry, West Midlands Contract : Full Time, Permanent What will you be responsible for? As a Senior Design Manager you'll be working within the Design team on a major project in the Life Sciences sector. Your day to day will include: Management and delivery of design information in accordance with the agreed design programme and deliverable schedule. Design input at both preconstruction and construction stage of projects The production of design programmes, design scopes, design responsibility matrices, appointments, schedules. Attending/chair necessary meetings and workshops with internal and external stakeholders. What are we looking for? This role...

We're looking for an Assistant Design Manager to join our Kier Places team based in London/South. Location: London/South Hours: 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As an Assistant Design Manager, you'll be working within the Kier Places team, supporting them in delivering a professional, comprehensive and sustainable design service across all delivery stages. Your day to day will include: Assisting with reviewing design information and contractor's designed portion packages at all RIBA Stages Supporting the establishment of the design team and aligning scope and accountabilities Identifying, recording and mitigating design and project risks and opportunities Supporting pricing assumptions to align with design development Providing information and monitoring activity to ensure construction aligns with approved design What are we looking for?...

Job Title: Adult Teaching Assistant - Maternity Cover Location: Care First - Silica Road, Birmingham Salary: £20,683.25 per annum, £13.25 per hour (not pro rata) Hours: 35 hours per week Monday to Friday 9.00am - 4.00pm Contract: Fixed Term (Maternity Cover until approx. May 2027), Term Time Only Start Date: February 2026 UK applicants only. This role does not offer sponsorship. About the Role To provide and deliver high quality person-centred education, learning outcomes and or care support needed to service users with learning disabilities, Autism, Mental Health, Behavioural support needs, Complex health, physical disabilities and or PMLD in accordance with Company policies procedures and practice standards set by the Regulatory Body. Key task areas and responsibilities: To support and promote development of Service Users attending the 'Skills Tank' Provision and to meet the range of social care, Leaning and Education support needs for vulnerable adults...