Operations manager service delivery manager jobs

10 Sep, 2026

Full Time Permanent

Operations Manager / Service Delivery Manager

£56,587 yearly

AWD online Hybrid (Weymouth, Dorset, UK)

Operations Manager / Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If you’ve also worked in the following roles, we’d also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including a £16,393 employer pension contribution, 28.5 days’ annual leave, enhanced family leave and up to three paid volunteering days each year. SALARY: £56,587 per annum...

10 Sep, 2026

Full Time Permanent

Operations Manager / Service Delivery Manager

£56,587 yearly

AWD online Hybrid (Telford, UK)

Operations Manager / Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If you’ve also worked in the following roles, we’d also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including a £16,393 employer pension contribution, 28.5 days’ annual leave, enhanced family leave and up to three paid volunteering days each year. SALARY: £56,587 per annum...

10 Sep, 2026

Full Time Permanent

Operations Manager / Service Delivery Manager

£56,587 yearly

AWD online Hybrid (Gloucester, Gloucestershire, UK)

Operations Manager / Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If you’ve also worked in the following roles, we’d also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including a £16,393 employer pension contribution, 28.5 days’ annual leave, enhanced family leave and up to three paid volunteering days each year. SALARY: £56,587 per annum...

21 Sep, 2026

Contract

Equality, Diversity and Inclusion Manager (Maternity Cover)

£45,000 - £47,000 yearly

IOP Hybrid (7 Caledonian Road, London N1 9BU - Hybrid)

We’re currently looking for an Equality, Diversity and Inclusion Manager (Maternity Cover) on a fixed term basis until December 2027, to help us deliver our mission. This a full-time position, working 35 hours per week. What’s it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days’ annual leave as a standard, in addition to floating bank holidays Flexible working opportunities Private medical insurance, life assurance plus much more The Role What will I be doing? You’ll be responsible for a range of activities, including: Developing and implementing our...

18 Sep, 2026

Full Time Permanent

Administration Manager / Business Support Manager

£32,000 - £36,000 yearly

Eliesha Hybrid (Newcastle upon Tyne, UK)

Administration Manager / Business Support Manager Bring senior administration or operational coordination experience to our team at Eliesha, an employee-owned organisation, leading a small team while managing complex contract administration, scheduling and client service in a hybrid role with continued professional development. If you’ve also worked in the following roles, we’d also like to hear from you: Business Administration Manager, Administration Support Manager, Senior Administrator, Senior Operations Coordinator, Operations Support Manager, Administration Team Leader, Business Operations Coordinator, Administrative Services Manager, Senior Business Administrator Benefits include Employee Ownership Trust membership, continued professional development and hybrid working. SALARY: £32,000 to £36,000 per annum FTE + Benefits LOCATION: Hybrid / Newcastle upon Tyne, North East England JOB TYPE: Full-Time, Permanent...

18 Sep, 2026

Permanent Contract

Contact Centre Manager - Housing

£65,826 yearly

a2dominion Hybrid (Ealing, West London)

Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital) SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...

Sa

25 Sep, 2026

Permanent

Customer and Trading Manager - Online

Sainsbury's High Wycombe, UK

What you'll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience of the overall store People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00. What makes a great online manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance...

25 Sep, 2026

Permanent

Dual Registered Manager

Career Makers Manchester, UK

Position: Dual Registered Manager Location: Widnes & Hale Village, Cheshire Salary: 47,372 per annum + Mileage paid for + Excellent benefits Hours: Full time Career Makers are recruiting for an experienced Dual Registered Manager to oversee & manage 2 small, specialist Learning Disability & Autism care homes for adults based in Widnes & Hale Village. This is a fantastic opportunity to join a supportive provider with an established care team and strong senior management support. As Registered Manager, you will take responsibility for the overall leadership and development of the service, ensuring residents receive the highest standard of safe, person-centred care. Benefits as a Dual Registered Manager: Salary increase with length of service Generous paid annual leave Ongoing training and development opportunities Supportive senior management team Free onsite parking Free DBS check Meals provided Pension scheme Life assurance...

RB

25 Sep, 2026

Permanent

Poppy Appeal Finance Officer

Royal British Legion London, UK

Are you an organised finance professional with excellent attention to detail and a passion for supporting a meaningful cause? We are looking for a Poppy Appeal Finance Officer to join our dedicated Poppy Appeal Finance team on a part time basis. This role plays an important part in ensuring Poppy Appeal income is processed accurately, recorded correctly and managed in line with robust financial controls. Working closely with colleagues across Finance, Fundraising and Poppy Appeal Operations, you will help provide the financial administration and operational support that underpins one of the UK's most recognised fundraising campaigns. As Poppy Appeal Finance Officer, you will support the accurate processing and reconciliation of Poppy Appeal income, maintaining high quality financial records and helping to ensure reliable reporting. You will be responsible for a range of finance administration activities, contributing to the smooth and effective delivery of the Poppy Appeal....

25 Sep, 2026

Permanent

Factory Manager

Greencore (Formally Bakkavor Group) United Kingdom

Factory Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Bo'ness Ways of Working: Site based Hours of work: 07.00 - 15.00, Sunday-Thursday Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK,...

25 Sep, 2026

Temporary

Assistant Hospitality Operations Manager

Blue Arrow Glasgow, UK

Blue Arrow is currently recruiting for an experienced Assistant Hospitality Operations Manager on behalf of a prestigious client in the Glasgow area. This is an exciting opportunity for a hospitality professional with strong operational experience to join a dynamic and fast-paced catering and events environment. The role is heavily focused on conferences, events, delivered catering services and high-profile functions, requiring excellent organisational skills, strong communication abilities and a customer-focused approach. Location: Glasgow Pay Rate: 15.38 per hour Hours: 35 hours per week (5 days over 7, including evenings and weekends as required) Contract: Temporary initially, with the potential for a permanent opportunity beyond Christmas The Role Working closely with the Hospitality Operations Management team, you will support the delivery of high-quality catering and hospitality services across multiple venues. You will assist in leading a team of more...

TH

25 Sep, 2026

Permanent

Programme Manager

The Hyde Group London, UK

Programme Manager London Bridge £60,000 to £64,200 Hyde is looking for a Programme Manager to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Programme Manager at Hyde, you will lead the Operations change portfolio and provide programme management expertise for complex change across Operations. You will turn strategic and operational priorities into clear, well-governed programmes that improve service quality, consistency and outcomes for residents and colleagues. Key Duties Lead and manage the Business Analyst team, setting priorities, building capability and supporting delivery against agreed outcomes. Support the Head of Change and Delivery to manage the Operations change portfolio, agree priorities and provide clear visibility of progress, risks and constraints. Lead the planning and delivery...

BG

25 Sep, 2026

Permanent

Transport Planner

Breedon Group plc Mid Glamorgan, 111 Moorland Cres, Beddau, Pontypridd CF38 2DW, UK

About Breedon Group: Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Position Overview: We are seeking a detail orientated and highly organised Transport Planner to provide customers with the highest standards of customer service ensuring that we effectively plan, schedule and coordinate deliveries meeting customer promises in full and on time. You will be accountable for optomising transport routes, ensuring timely and cost-effective distribution of goods whilst guiding the Distribution Coordinators to enable effective and optimal plan delivery, coaching them to provide customers with an excellent experience from the moment they...

MR

25 Sep, 2026

Permanent

HR Manager (Business Partnering)

Macildowie Recruitment and Retention Leicester, UK

HR Operations Manager/Business Partner 12-month Fixed term Contract (with possibility of permanent appointment) Salary to £58,000 per annum Macildowie are delighted to be supporting a not-for-profit organisation in Leicester with the appointment of an experienced HR Operations Manager on a fixed-term contract. This is a senior, hands-on HR leadership role offering the opportunity to make a genuine impact during an important period of transition. The successful individual will provide additional capacity across HR operations and business partnering, bringing structure, resilience and pragmatic people support while the organisation develops its future People operating model. Working closely with the HR Director and senior leadership team, you will combine operational HR leadership with credible business partnering. You will lead and develop members of the HR team, provide advice on complex employee relations matters, coach managers and senior stakeholders, and ensure...

Di

25 Sep, 2026

Permanent

Risk Events Manager

Diligenta Midlothian, UK

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role We currently have a vacancy for a Risk Event Governance Manager in Bristol or Edinburgh . This role is responsible for overseeing the governance, management and resolution of business incidents and risk events across the Lloyds Banking Group account. You will lead a team of Incident and Event Managers, working closely with Operations, IT, Group Risk, Client and Lloyds Banking Group stakeholders to ensure incidents are identified, investigated and resolved in line with regulatory and client expectations. The role offers the opportunity to influence customer outcomes, drive...

YR

25 Sep, 2026

Permanent

Senior Software Developer (.NET)

Yolk Recruitment Ltd Cardiff, UK

Software Developer (.Net) £57,000 Bridgend - Hybrid Benefits: 15% & 9 day fortnight Overview Are you an experienced developer who wants to shape a new digital function from the ground up? We're looking for a Senior Software Developer to help design and deliver modern services that make a real impact. You'll play a leading role in building a new event-driven integration platform on the Microsoft Azure stack, working initially with consultants before taking ownership as our in-house technical lead. This isn't just about writing code-you'll also grow and mentor a new team, set best practice, and help drive a digital transformation. Job Title: Senior Software Developer Reports to: Software Engineering Manager Overview As the first member of our new in-house development team, you'll lead the design, build, and delivery of an enterprise-grade Azure-based integration platform. You'll set technical direction, champion quality and...

Sa

25 Sep, 2026

Permanent

Customer and Trading Manager - Online

Sainsbury's Worksop, UK

What you'll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience of the overall store People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00. What makes a great online manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance...

Sa

25 Sep, 2026

Permanent

Customer and Trading Manager - Online

Sainsbury's Bradford, UK

What you'll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience of the overall store People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00. What makes a great online manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries,...

NT

25 Sep, 2026

Permanent

General Manager

National Trust Hartburn, Morpeth NE61 4JB, UK

Summary We're looking for an inspiring and inclusive leader to become the next General Manager for the Heart of Northumberland Property Group. The Heart of Northumberland plays a vital role in delivering our strategy of People and Nature Thriving , with a strong focus on nature recovery, exceptional visitor experiences, sustainable income generation and meaningful engagement with local communities and partners. As General Manager , you'll bring people together behind a shared vision, creating the conditions for teams to thrive and working closely with specialist colleagues, partners, stakeholders and communities. We're looking for an outstanding leader and collaborator who can combine strategic thinking with strong operational leadership; you don't need to be a technical nature specialist. Additional Information: This is a permanent , full-time position Based at Wallington , with regular travel across Northumberland and the wider North East, as well as...

Di

25 Sep, 2026

Permanent

Senior Claims Assessor

Diligenta Bristol, UK

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role We currently have a vacancy for a Senior Claims Assessor in the claims department in Bristol, Salisbury or Peterborugh. This role involves making fair, correct, efficient decisions whilst hitting our targets as well as effectively assessing claims in at least one or more of the following areas, depending on the business need: Income Protection & Waiver of Premium, Critical Illness, Permanent Total Disability and Death claims. What you'll be doing Making admittance and medical decisions and make recommendations within admittance authority for declines /...