Job Title: Independent Living Housing Officer Location: Central London Salary: £32,464 per annum Job type: Permanent, Full Time. 37 hours per week. Closing Date: 20th October 2026. Are you passionate about creating safe, welcoming communities? We are looking for an Independent Living Housing Officer to join our team at Grace House. In this role, you'll play a key part in ensuring building safety, supporting residents, and helping our community thrive. About the role: As a Service Officer, as you'll be known internally, you will: Oversee building safety and ensure a secure environment for all residents Manage tenancies, including viewings, settling in new residents, and handling sign-ups Conduct fire risk assessments and report on any communal or individual repair requirements Take part in resident meetings and help resolve light anti-social behaviour issues as they arise Provide a friendly, approachable presence onsite, ensuring residents feel...

Housing Officer (Worcester, Tenbury Wells, Pershore, Welland & Malvern) Location: Remote, West Midlands Salary: £36,000 per annum It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include:...

Housing Officer East London area 34,933.91, 40 Hours per week 11 months fixed term 5 days a week in the office, no home working Our client a housing association is seeking a Housing Officer to join their professional and friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behaviour, tenancy engagement to all their residents As part of your role, you will have a patch of around (Apply online only) properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders. To be successful in this role you will have proven experience and skills in the following areas: Housing management experience Experience of following through legal proceedings / transferable skills Arrears management (Housing Benefit & Universal Credit) financial inclusion and...

Housing Officer Location: Didsbury, Manchester Salary 32,508 Full time (35 hours per week) Fixed Term (Maternity Cover 6 months) Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. The Role We have an exciting opportunity to join our Housing Management and Support team as a Housing Officer. We believe good housing services are visible, responsive, and rooted in local communities - and our Housing Officers are central to making that happen. The right candidate will be responsible for managing tenancies across a small patch in a sought-after area of South Manchester. This includes: Allocating homes, changing of tenancies, and giving advice about housing options Working closely with residents to help them sustain their tenancies Responding to issues around property and garden condition Managing tenancies, estates and...

Housing Officer (Damp and Mould) Location: Remote Salary: £29,000 per annum plus £3,715 car allowance Vacancy Type: Permanent, Full Time (37.5 hours per week) At Stonewater, our customers are at the heart of everything we do. We're looking for a compassionate, proactive and customer-focused Housing Officer, internally known as a Customer Partner, to join our Damp, Mould and Disrepair Team and play a key role in delivering an outstanding housing service experience. This is an exciting opportunity to work directly with customers, supporting them through a range of housing-related matters, including complex cases that require empathy, resilience and excellent problem-solving skills. You'll help us deliver on our Customer Promise while contributing to innovative ways of working and continuously improving our services. The Role As a Customer Partner, you'll manage a varied caseload and build strong relationships with customers, colleagues and external partners to ensure...

Housing & Support Officer West Surrey Location: Mole Valley, Elmbridge, Runnymede and Surrey Heath (community-based role covering services across West Surrey with regular travel between sites) Salary: £28,000 per annum plus benefits Hours: 37 hours per week (full time) Are you resilient, compassionate and confident working with people with complex needs? In Housing First, we support people to maintain their tenancies and build independence through a Housing-Led approach. This role is community-based and involves regular travel between properties across West Surrey. You will work as part of a supportive team to empower clients to resolve challenges, improve daily living skills and achieve sustainable outcomes. Many of the clients we support have complex and overlapping needs, including: Experience of homelessness Mental health challenges Drug and alcohol dependency Social isolation Financial hardship This role requires emotional...

Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework...

Housing & Support Delivery Officer Make a real difference to people's lives with Solo Housing Solo Housing is looking for an experienced and compassionate Housing & Support Delivery Officer to join our team in the Cromer area. This is a varied role combining housing management, tenancy sustainment and person-led support . You'll work directly with customers, including people who may have complex or chaotic lifestyles, helping them maintain their accommodation, overcome barriers and move towards greater independence, employment and settled housing. You'll play an important role in ensuring our customers receive high-quality support while also making sure our homes, tenancies and services are effectively managed. About the Role As a Housing & Support Delivery Officer, you will manage a varied caseload and build positive, professional relationships with customers. Your responsibilities will include: Delivering meaningful support planning and regular...

Housing & Support Delivery Officer Make a real difference to people's lives with Solo Housing Solo Housing is looking for an experienced and compassionate Housing & Support Delivery Officer to join our team in the Poringland area. This is a varied role combining housing management, tenancy sustainment and person-led support . You'll work directly with customers, including people who may have complex or chaotic lifestyles, helping them maintain their accommodation, overcome barriers and move towards greater independence, employment and settled housing. You'll play an important role in ensuring our customers receive high-quality support while also making sure our homes, tenancies and services are effectively managed. About the Role As a Housing & Support Delivery Officer, you will manage a varied caseload and build positive, professional relationships with customers. Your responsibilities will include: Delivering meaningful support planning and...

Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework...

Housing Benefit Subsidy Officer / Team Leader Experienced in Housing Benefit subsidy and benefits administration, with strong working knowledge of Housing Benefit regulations, subsidy requirements and local authority processes. Proficient in Academy and/or NEC Revenues and Benefits systems, with the ability to interrogate claims, identify subsidy issues and ensure cases are correctly classified and recorded. Skilled in reviewing subsidy-related cases, subsidy cells and exception reports, identifying errors and discrepancies that could affect the authority's subsidy claim. Experienced in checking areas including overpayments, backdated awards, supported/exempt accommodation, temporary accommodation and other high-risk subsidy classifications. Able to carry out subsidy testing and quality assurance, analyse system reports, investigate anomalies and work with assessment teams to correct errors and improve subsidy accuracy. Confident supporting preparation for year-end...

Salary: 35,000 per annum plus benefits Location: Leatherhead, Surrey Working pattern: Permanent, full time (37 hours per week) Department: Asset Management & Development About the role Transform Housing & Support provides housing and support for socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. We believe everyone should be able to live an independent and fulfilling life. As our Housing Compliance Officer, you'll own landlord compliance across our housing portfolio. You'll run the health and safety programmes that make sure every property meets the standards that keep residents safe in their homes. You'll join our Asset Management Team of 20 people, who provide services to our Housing Support colleagues and the people we house. What you'll be doing Delivering all servicing and cyclical maintenance across the portfolio, using in-house teams and external contractors Managing...

RM Recruit is working in partnership with our Lambeth based housing client to recruit an experienced Customer Services Officer to join their London Housing Team for a period of 4 months. There is a strong likelihood of this role transitioning into a permanent placement for the right candidate. This is an excellent opportunity for an experienced customer service professional with a strong background in housing and, in particular, housing repairs to join a busy and resident-focused housing service. As Customer Services Officer, you will provide a high-quality, responsive and efficient housing management service to residents and leaseholders. You will act as a key first point of contact for residents, responding to telephone and email enquiries relating to housing management and repairs. You will also provide administrative support to the wider London Housing Team and work closely with colleagues to ensure resident enquiries, repairs and actions are progressed efficiently....

Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. - Housing Options Officer - East Midlands - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Scheme Manager Berkhamsted, Hertfordshire £25,887 - £26,687 per year 35 hours per week - Monday to Friday, 0900 to 1700 We have an opportunity for a Scheme Manager to join our team of 7 across the South East, reporting to a Housing Officer within Sanctuary Independent Living. This role involves supporting the day-to-day management of a retirement housing scheme for residents aged 55 and over. It is a varied position that combines administration, housing management, resident...

Your new company A well-established and values-led housing organisation is seeking an experienced Income Officer to join the Rent team on a temporary basis. With a strong focus on supporting communities and sustaining tenancies, the organisation manages a diverse housing portfolio and is committed to delivering excellent customer service while ensuring rental income is effectively managed. Your new role As an Income Officer, you will take ownership of a designated patch, manage rent accounts and support customers to sustain their tenancies. You will work proactively to reduce arrears, maximise income collection and provide tailored support to residents experiencing financial difficulties. Key responsibilities will include: Managing rent accounts and monitoring arrears across a designated portfolio. Contacting customers through a variety of channels to prevent and recover debt. Negotiating realistic repayment arrangements and monitoring adherence. Providing advice and...

Title: Tenany Sustainment Officer Location: Midlands Length of Contract: 4 Months Rate/Salary: Competitive We are currently recruiting for an experienced Tenancy Sustainment Officer to join a leading housing provider on an interim basis. This is an excellent opportunity for someone with a strong background in social housing who is passionate about supporting residents to maintain their tenancies and prevent homelessness. The Role As a Tenancy Sustainment Officer, you will work closely with residents who may be experiencing financial, personal or social challenges that could put their tenancy at risk. You will provide proactive, customer-focused support, helping residents overcome barriers and access the appropriate services and support. Key responsibilities will include: Managing a caseload of residents who require tenancy sustainment support. Identifying and addressing issues that could place tenancies at risk. Working proactively...

Housing Benefit overpayment recovery HB regulations and recovery methods - PDP recovery, on-going benefit overpayment recovery, underline entitlement to reduce overpayment debt (make sure it has been applied) Investigate old HB debt in the system Northgate/NEC system experience Can manage 2 days per week in the office Your expert recruitment consultant is Jermaine Atie, call today on (phone number removed) or email (url removed) Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee...

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you’ll love this role of Revenues, Assessments & Property Inspection Officer This is a fully remote, on-demand role where you'll provide specialist support to local authority clients across Revenues, Benefits, Assessments and Property Inspection services during periods of increased demand, project delivery, or staffing pressure. You'll play a key role in ensuring that Council Tax, Business Rates and Benefits...

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as a Revenues, Housing Benefits, Assessment & OnDemand Officer at Civica If you know Revenues and Benefits inside out — and you thrive on accuracy, legislation, and delivering real outcomes — this is your opportunity to step into a high-impact OnDemand role with Civica . We’re looking for experienced professionals who can confidently manage Revenues, Housing Benefit, or Financial...