Sopra Steria
Newcastle upon Tyne, UK
Contact Centre Agent - HR Interested in building a career in HR but looking for an opportunity that gives you practical experience from day one? Join our HR Operations team as a Contact Centre Agent and play an important role in supporting police officers and police staff with their HR enquiries. Working within a close-knit team of 8, you'll gain exposure to a broad range of HR processes, systems and policies while delivering excellent customer service to every individual you support. You'll benefit from structured training, regular coaching and a supportive environment where questions are encouraged and development is prioritised. Whether you're bringing contact centre experience or looking to build on existing customer service skills, this role offers an excellent foundation for anyone interested in growing their HR career. This role is hybrid, with 2 days per week in the Newcastle Office (Quorum Business Park) every Tuesday, plus one flexible day agreed with the...
