Fusion People Ltd
Birkenhead, UK
Job Title: Customer Service Co-ordinator Location: Birkenhead Duration: Ongoing Salary: TBC Hours: 7.30am- 4pm, Mon to Thurs, 7.30am-12.30pm Fri. Our Rail Client based in Birkenhead are recruiting for a Customer Service Co-ordinator, on a contract basis for a min of 3 months Key Duties & Tasks: Direct liaison with external & SISCO customers providing efficient responses and recording information Lead order book reviews with customers Support Birkenhead Accounts with Customer Invoice queries, for resolution Support the Business Manager's with delivery information on key customers Own customer OTD for all customers under their responsibility Attend the daily production meeting, being the voice of the customer Provide feedback on delivery failures to the customer Work closely with Production Planning, Material Planning and Operations to ensure information is robust and commitments are achieved Attend Project Reviews Understand the expectations and...
