Role: NCR Facilitator Position: Contract Location: Bridgwater, Somerset Days on Site: 3 Duration: 12 months + Pay: 138 (paye) - 187 (umbrella) The Role The role of the NCR Facilitator is to expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH). The role is to monitor several contracts to ensure that stakeholders in the process complete their activities within predetermined action and escalation time frames. NCR Facilitators shall attend the NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary. Their other duties shall include but are not limited to: Producing Daily, weekly, monthly, and ad-hoc reporting to provide updates to stakeholders and senior management. Support the organisation and running of Quality Exceptions Panels. Understanding the requirements for a panel to convene, scheduling meetings...

2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer   PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle   SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am –...