Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: 13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skills Essential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Job title: Senior Customer Service and Retention Officer Location: Hybrid (3 days office-based, 2 days remote) Birmingham Contract: Permanent, full-time Start date: March - April 2026 Salary: 26,000- 26,500 The role On behalf of our client, we are recruiting a Senior Customer Service and Retention Officer to play a pivotal role in delivering exceptional customer experiences while driving retention and continuous improvement. This is a hands-on, senior operational role combining frontline customer support with coaching, process ownership, and retention strategy. You will work closely with the Customer Service Lead to ensure smooth day-to-day operations, strong team performance, and a consistently high standard of service. Key Requirements Remain operationally active, handling customer calls, emails and live chats Achieve individual KPIs and retention targets while supporting overall team performance Act as the first point of contact for day-to-day...

Customer Service Planner Based in Halesowen Monday to Friday 8am to 5pm 12.27 per hour Temporary to permanent To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of dealing with key accounts Excellent attention to detail Be organised Possess excellent IT skills Have great communication skills The role: Dealing with both inbound and outbound calls Routing...

Job Title: Customer Services Officer Location: City of Wolverhampton Council Contract Details: Temporary Salary: 13.26 per hour About Our Client: Join our dedicated team in the public sector, where we strive to enhance the lives of our community through exceptional customer service. Our client is committed to providing a responsive and comprehensive enquiry service that meets the diverse needs of the public. Benefits & Perks: Office based role-Hybrid options available once training has been completed and they are confident to work independently. Opportunities for personal and professional development A supportive team environment Gain experience in adult social care services No weekends or bank holidays Responsibilities: Deliver a high-quality, courteous customer enquiry service Resolve customer enquiries related to Council services efficiently Ensure accurate tracking and follow-up of all enquiries Collaborate with a multi-disciplinary team...

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW JOB: For our store in Birmingham-Fort SC , we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 8 hours per week YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner. To be able to...

Ready to find the right role for you? Area Business Manager (Commercial Waste) Salary: Competitive plus bonus, company car/cash allowance, private medical cover and pension Hours: Full time, Monday to Friday - 40 hours per week Location: Covering Birmingham & Wolverhampton depots When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus Option to choose from a company car or car allowance Private medical cover 25 days of annual leave Access to our company pension scheme One paid...

Pump Service Engineer - Field Based - Birmingham 37,000 - 42,000 Basic + Overtime & Callouts (Up to 60,000 OTE) Permanent, Full Time About the Company Our client is a leading specialist hire provider of pumping, heating and cooling solutions across the UK and Ireland. With a strong national depot network and a 24/7 service capability, they support customers with both planned projects and emergency response solutions across a wide range of industries including construction, utilities, facilities management and industrial sectors. The Role Based from the Walsall depot, you will work regionally carrying out service, maintenance, installation and breakdown support on a variety of pump systems. This is a field-based role where no two days are the same, supporting customers on both planned works and reactive callouts. Key Responsibilities Service, maintain and repair diesel and electric pump units, submersible pumps and associated equipment Install and commission...

Morson Vital are looking for multiple full-time Groundworkers and Streetworks gangs around the West Midlands & Warwickshire. We are looking for 2-person gangs to attend customer properties to dig out, install water meters and boundary boxes, then cold lay backfill. These roles involve travel across the Midlands, however vans and fuel cards provided. Training start date: 23rd April. Work start date: 11th May Requirements for the role of Groundworkers and Streetworks gangs At least one person in each 2-person team must be over 21 and have a clean driving licence At least one person in each 2-person gang must be happy to be clean shaven and wear a mask Previous experience within groundworks / streetworks Reliable and able to use a tablet device to accept jobs & upload pictures etc Good customer service and a friendly manner, as you will be dealing with the general public Streetworks Operative, EUSR Water,...

Morson Vital are looking for multiple full-time Groundworkers and Streetworks gangs around the West Midlands & Warwickshire. We are looking for 2-person gangs to attend customer properties around the West Midlands & Warwickshire areas to dig out, install water meters and boundary boxes, then cold lay backfill. These roles involve travel across the Midlands, however vans and fuel cards provided. Training start date: 23rd April. Work start date: 11th May Requirements for the role of Groundworkers and Streetworks gangs At least one person in each 2-person team must be over 21 and have a clean driving licence At least one person in each 2-person gang must be happy to be clean shaven and wear a mask Previous experience within groundworks / streetworks Reliable and able to use a tablet device to accept jobs & upload pictures etc Good customer service and a friendly manner, as you will be dealing with the general...

Front Office Administrator Immediate start following completion of pre-employment checks Edgbaston, Birmingham Actual Salary: £22,969 per annum (please note this salary is based on 41 weeks plus 6.6 weeks paid holiday) Hours: 8am 4pm, Monday to Friday (37.5 hrs per week), This position is term time plus 6 weeks The Role We are looking to appoint an Administrator with strong customer service skills and a welcoming and professional manner to join the Front Office team at Hallfield School. The successful candidate should have experience of both working as a receptionist and administrator, dealing with members of the public. Experience of working in a school would be advantageous, however relevant experience working in a similar setting where confidentiality, professionalism and warmth are required would be equally suitable. As the first point of contact for parents, pupils and visitors, exceptional communication and an approachable and helpful manner are required,...

Building Services Manager (M&E Manager) We have an exciting opportunity to recruit a M&E Building Services Manager to join our Construction Midlands team. Willmott Dixon is driven by quality and customer service and to this day we remain family owned and take pride in our core values. You will provide support to our business through Preconstruction, Design, and Operational Delivery. You will be required to work providing a support service to our projects in the Midlands. This is an exciting role which will see you working across several projects simultaneously and also be the go-to MEP expert for your projects. Responsibilities Lead the Pre Construction activities for MEP packages during the Preconstruction Phase, with input/assistance to the Project Team to provide a compliant scheme, that is commercially robust and viable. Providing support to our Operational Teams. Visiting sites during construction as required. Reviewing the MEP installations for compliance...

Job Title: Cleaning Assistant Location: Schools aroud Wolverhampton Contract Details: Temporary, Part Time Salary: 12.85 per hour About Our Client: Our client, an esteemed organisation in the cleaning services sector, is on the lookout for enthusiastic Cleaning Assistants to join their dedicated team in Wolverhampton! You will play a pivotal role in maintaining cleanliness across various premises, including schools and offices, ensuring a safe and pleasant environment for all. Benefits & Perks: Immediate shifts available Competitive pay rate of 12.85 per hour Weekly pay for your convenience Flexible shift patterns, with both morning and afternoon options Potential pathway to permanent roles Responsibilities: As a Cleaning Assistant, your duties will include: Collecting and disposing of refuse to designated collection points Performing floor maintenance using appropriate machinery for various surfaces Damp dusting furniture, fittings, and...

We have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Wolverhampton. Don't worry if you are not currently working for BMW, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you When applying for this role please consider that we require candidates to have a Level 3, industry recognised qualification and franchised dealership experience as a minimum requirement for this role. You will be a team-player who is comfortable operating in a fast-paced environment where there are set...

We have an excellent opportunity available for a Vehicle Technician to join our team at Bentley and Lamborghini Birmingham. Don't worry if you are not currently working for Bentley or Lamborghini we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle Technician with an industry recognised qualification. Ideally, you will have the ability to work within given...

About the role We currently have an exciting opportunity for an experienced Tyre Technician with 4-Wheel Alignment experience to join our professional and highly skilled workshop team. This role would suit a technician currently working in a fast fit centre, independent garage or main dealer who is looking for a stable, long-term position with excellent facilities and ongoing support. As a Tyre and 4-Wheel Alignment Technician, you will be responsible for carrying out tyre inspections and replacement to a high standard, as well as completing 4-wheel alignments; ensuring vehicles are accurately set to manufacturer specifications and customer expectations. You will be trusted as a go-to technician for tyre replacement and alignment work within the workshop. You will work in a clean and well-equipped workshop with the latest Hunters alignment technology. Whether you come from an independent or main-dealer background, full brand and system training will be provided to help...

Commercial Underwriters Salary: £30,000 - £40,000 Location: Brierley Hill, Birmingham Hybrid : After initial 6-8 weeks training period About the Role Outsource UK are recruiting on behalf of a leading insurance agency that is experiencing significant growth. They are seeking talented Commercial Underwriters to join their thriving team. This is an excellent opportunity for experienced Underwriters or professionals with an insurance or broking background looking to develop a career in underwriting. The Role As a Commercial Underwriter, you'll play a key role in driving new business growth, managing renewals, and maintaining profitability. You will work closely with brokers, partners, and internal teams to deliver exceptional service, analyse risk, and make informed underwriting decisions. Key Responsibilities: Profitably underwrite new business, secure renewals, and manage Mid-Term Adjustments (MTAs). Build and maintain strong relationships with brokers, partners, and...

Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner MINI Wolverhampton have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to...

Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. About the Role We are looking for Mobile Fitter to join the team from our branch in Willenhall, covering the surrounding region. This role will be responsible for carrying out Pump Maintenance as required at the branch location as well as customer sites Due to the nature of our branch operations this role will involve being part of a call out rota, which has a standby allowance plus excellent overtime payment. Responsibilities: You will be required to work safely as a priority and a knowledge of PPE requirements is critical. Be able to communicate accurately with work colleagues and customers alike....