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a2dominion
16 Apr, 2026
Full Time Contract
Customer Service Caseworker / Service Recovery Complaints Officer
£31,397 - £38,007 yearly
a2dominion Hybrid (Ealing, West London / Hybrid)
Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker   SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...
a2dominion
31 Mar, 2026
Full Time Permanent
Customer Service Administrator / Receptionist
£25,394 - £26,500 yearly
a2dominion Winchester, Hampshire, UK
Customer Service Administrator / Receptionist A great opportunity for a customer-focused Facilities Assistant to support a busy office environment, delivering front of house reception, facilities coordination and administrative support within a professional corporate setting. If you’ve also worked in the following roles, we’d also like to hear from you: Front of House Assistant, Office Administrator, Workplace Assistant, Facilities Coordinator, Administrative Assistant, Administration Assistant, Property Services Assistant, Property Services Administrator, Customer Service Assistant, Facilities Administrator This role is known internally as a Facilities Assistant   SALARY: £25,394 to £26,500 per annum + Generous Benefits LOCATION: Winchester, Hampshire (SO23) – Office-based role JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours across 5 days per week   JOB OVERVIEW We have a fantastic new job...
Search
09 May, 2026
Permanent
German Speaking Customer Service Advisor
Search Glasgow, UK
German Speaking Customer Service Advisor Salary: 35,000 per annum Location: Edinburgh or Glasgow Contract: Permanent, Full Time We're currently recruiting for a German Speaking Customer Service Advisor to join a well established, international organisation on a permanent basis. This is an excellent opportunity for someone who is passionate about delivering high quality customer support and wants to build a long term career within a supportive and professional environment. The Role As a German Speaking Customer Service Advisor, you will be responsible for providing exceptional service to German speaking customers, acting as a key point of contact and ensuring all queries are handled efficiently and professionally. Key responsibilities will include: Handling customer enquiries via phone, email, and digital channels in German and English Resolving queries promptly while maintaining excellent service standards Managing customer records accurately and confidentially Liaising with...
Search
09 May, 2026
Temporary
Customer Service
Search Glasgow, UK
Ready to make a difference? Join a market-leading financial services company on a mission to help people feel happier about money! We're looking for passionate, empathetic individuals to join our Mortgage Operations team . If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a real impact, we want to hear from you! What's the role? Help customers, offering support with empathy and care. Work flexibly during business hours (Mon-Fri, 8am-7:30pm; Sat, 9am-5pm). Deliver top-notch customer service while finding the best solutions for both customers and the company. Handle tough situations with resilience and maintain a positive, can-do attitude. What we're looking for: Customer service experience (contact centre background preferred but not essential). Proven ability to work under pressure in a fast-paced setting. Strong listening skills, empathy, and a genuine desire to help others. An insatiably curious attitude and the confidence...
Barker Ross
09 May, 2026
Temporary
Customer Service Associate
Barker Ross Lincoln, UK
Our public sector client based in the heart of Lincoln, has an exciting opportunity for an experienced Customer Service Associate to join their team as soon as possible! The role will be temporary for a 3 month period initially however; the post does have the potential to turn permanent, depending on performance. The hours of work will be full time, working 37 hours per week between the hours of 08:00 - 18:00 Monday to Friday. The pay rate for the role is 12.71 per hour. Working within the corporate hub, you will be the first point of contact for District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately. Data entry and daily administration tasks will also be required. To be a successful Customer Service Associate you will need to have a passion for delivering excellent customer service and should also have strong...
Pontoon
09 May, 2026
Temporary
Customer Service Advisor
Pontoon Cardiff, UK
JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22nd June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars,...
Pontoon
09 May, 2026
Temporary
Customer Service Advisor
Pontoon Rogerstone, UK
JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22nd June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars,...
Sammons Recruitment Ltd
09 May, 2026
Permanent
Customer Service Executive
Sammons Recruitment Ltd Hastings, UK
We are now seeking a motivated and customer-focused Customer Service Executive on behalf of one of our clients to join an extremely supportive team. This is an excellent opportunity to join a well-established company where you will play a key role in delivering a high level of customer service throughout the full customer journey. The role will involve working closely with internal teams, customers, and external couriers. This is a varied but fast-paced role requiring strong communication skills, attention to detail, and the ability to multitask effectively. Key Responsibilities Answering incoming customer calls in a professional and efficient manner Make outbound calls to update customers on orders and support sales activity where required Maintain a proactive and sales-focused approach to support business target Organise collections between manufacturing and warehouse locations Process daily sales invoicing accurately and efficiently Respond to customer enquiries and...
Betfred
09 May, 2026
Permanent
Retail Customer Service - 24 Hours
Betfred Castlemilk, Glasgow G45 9JQ, UK
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...
Betfred
09 May, 2026
Permanent
Retail Customer Service - 40 Hours
Betfred Kidlington, UK
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...
Betfred
09 May, 2026
Permanent
Retail Customer Service - 24 Hours
Betfred Castlemilk, Glasgow G45 9JQ, UK
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...
Betfred
09 May, 2026
Permanent
Retail Customer Service - 40 Hours
Betfred Kidlington, UK
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...
Capita
09 May, 2026
Full Time
Customer Service Advisor - Hybrid Clonakilty
Capita Clonakilty, Co. Cork, Ireland
🌟 Join Our Customer Service Dream Team! 🌟 Do you thrive on delivering exceptional customer experiences? Love solving problems and making someone’s day better? If that sounds like you, we’d love to welcome you to our vibrant team of Customer Service Advisors! 💼 What’s in it for you? Permanent contract with a competitive salary of €29,432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o   Saturday: 8am–6pm o   Sunday & Bank Holidays: 10am–6pm o Full flexibility is key to success in this role. Start date 15 June 2026 Job title: Customer Service Advisor - Hybrid Clonakilty Job Description: 🎁 Why you’ll love working with us:   A starting salary of €29,432 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2...
Huntress - Crawley
08 May, 2026
Permanent
Customer Service Administrator
Huntress - Crawley Crawley, UK
Customer Service Administrator, Crawley 9.00 - 5.00 Monday to Friday, Office based A well-established and highly respected brand in Crawley is looking for a customer focused Administrator to join their friendly and supportive team. This is a varied role supporting key customer accounts, managing queries and coordinating orders within a busy environment. Strong customer service skills, excellent written communication and good attention to detail are essential, as much of the role involves handling customer queries via email. Full training and ongoing support will be provided, making this a great opportunity to join a stable and successful business with an excellent reputation. Key responsibilities: Managing customer queries and order enquiries via email and telephone Acting as a key point of contact for business customers Processing and coordinating customer orders accurately and efficiently Providing updates on lead times, deliveries and stock availability Liaising with...
Huntress - Crawley
08 May, 2026
Permanent
Customer Service Administrator
Huntress - Crawley Crawley, UK
Customer Service Administrator, Crawley 9.00 - 5.00 Monday to Friday, Office based A well-established and highly respected brand in Crawley is looking for a customer focused Administrator to join their friendly and supportive team. This is a varied role supporting key customer accounts, managing queries and coordinating orders within a busy environment. Strong customer service skills, excellent written communication and good attention to detail are essential, as much of the role involves handling customer queries via email. Full training and ongoing support will be provided, making this a great opportunity to join a stable and successful business with an excellent reputation. Key responsibilities: Managing customer queries and order enquiries via email and telephone Acting as a key point of contact for business customers Processing and coordinating customer orders accurately and efficiently Providing updates on lead times, deliveries and stock availability Liaising with...
Berry Recruitment
07 May, 2026
Permanent
Customer Service Administrator
Berry Recruitment Southmoor, Abingdon OX13, UK
Berry Recruitment are NOW hiring for a committed and experienced Customer Service Administrator work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. This is more than just a job - it's your chance to join a well-established company with a fantastic reputation in the industry, known for its friendly culture and supportive leadership. Role: Customer Service Administrator Location: Abingdon, Oxfordshire Salary: 28,000 Per Annum ( plus discretionary monthly commission (which is circa 3k pa) Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holiday About the role: As Customer Service Administrator our duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in...
Charterhouse Recruitment
07 May, 2026
Permanent
Customer Service Support Executive
Charterhouse Recruitment York, UK
Are you a dynamic professional with a passion for delivering exceptional customer service? We re looking for a Customer Service Support Executive to join a team environment and make a real impact. If you thrive in a fast-paced, target-driven environment and have a knack for building meaningful customer relationships, this role is for you! Overview As a Customer Service Support Executive, you ll be at the forefront of our customer interactions, handling inbound calls, providing first-class service, and promoting our range of products and services. Benefits Salary £25,000 + commission Permanent position Hours Monday - Friday 9-5.30pm / 1 Saturday per month 10-4pm ( enhanced pay) Christmas bonus 28 days holiday inc bank holidays On site parking Pension scheme Gym discount & Full paid socials Responsibilities Deliver outstanding customer service on every call, ensuring customer satisfaction and loyalty Handle inbound enquiries with...
Berry Recruitment
06 May, 2026
Temporary
Customer service advisor
£12.71 - £18.90 hourly
Berry Recruitment Durham, UK
Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.71- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures,...
Adecco
06 May, 2026
Contract
Remote Inbound Banking Customer Service Advisors
Adecco Northampton, UK
Join Our Team as a Remote Inbound Banking Customer Service Advisor! Are you ready to embark on an exciting journey in the banking sector? We're looking for enthusiastic Inbound Banking Customer Service Advisors to join our vibrant team! If you have a passion for helping others and providing outstanding service, this is the perfect opportunity for you! Contract Type: Temporary/12 month contract Hourly Rate: 13.87 Start Date: June 8, 2026 Working Pattern: Full Time Why Join Us? Be part of a dynamic and supportive work environment! Enjoy a competitive hourly rate of 13.87. Gain valuable experience in the banking industry. Work full-time hours with a schedule designed for success! What You'll Do: As an Inbound Banking Customer Service Advisor, you will be the friendly voice on the other end of the line, helping customers with their banking needs. Your primary responsibilities will include: Answering Inbound Calls: Respond to customer inquiries with enthusiasm and...
Adecco
06 May, 2026
Contract
Customer Service Representative
£13.98 - £23.22 hourly
Adecco Strathmartine, Dundee DD3 0SH, UK
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...
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