Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support...

Business Development Executive! Preston Permanent Mon to Fri - Fully on-site Do you have a experiences working within a sales team who are dedicated to clients and their engineering needs? Adecco Lancashire are privileged to be supporting our client once again as they grow and expand their sales team. An established company who are a market leader We're on the lookout for a dynamic and passionate individual with a flare for sales and account management with new, existing and lapsed clients. You will join a thriving engineering firm and own your own portfolio of business clients from the engineering industry. If you're driven, enthusiastic, and eager to make an impact, this is the perfect opportunity for you! What You'll Do: Working within the Sales team you will play a crucial role in driving growth and expanding a client base by being efficient and through an excellent communication style. Building Relationships: Develop and nurture strong relationships with clients,...

Eden Brown are seeking a highly experienced Service Improvement Officer working for a well known Housing Association in Lancashire Service Improvement Officer- Job Description Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage and coordinate the organisation's complaints process ensuring compliance with internal policy and the Housing Ombudsman's Complaint Handling Code. Log, triage, and acknowledge complaints in line with internal policies and regulatory requirements. Communicate professionally and compassionately with customers via phone, email, and face-to-face where required. Identify where customers may require additional support or reasonable adjustments and ensure the complaint investigation is tailored to the customers individual needs. Provide expert advice and support to Investigating Managers throughout the complaints process, ensuring that...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

Are you passionate about helping people ? Do you wish to start a career in retail banking sector? If so, we have an exciting opportunity for you on Preston high street! PermanentPreston (just a 10-minute walk from Preston train station) You will be the heart of the customer service team, forging strong connections with clients and guiding them through their journey both face to face and over the phone. Your expertise and guidance will ensure satisfaction as the customer seeks financial support. You will: Build and maintain lasting relationships with clients, understanding their unique financial needs from deposits to withdrawals and application processes.Provide expert advice around a range of products and services.Assist clients with account management, transactions, and inquiries.Identify opportunities to enhance customer satisfaction and loyalty.Collaborate with colleagues to deliver exceptional service and meet team goals. What We're Looking For: A friendly and...

Disrepair Case Manager Hourly Rate: £19.79 PAYE (Umbrella rate approx. £25 per hour) Location: Manchester, M9 Job Type: Part-time (minimum 2 days in office) Join the Housing Services team at the Neighbourhoods Directorate of Manchester City Council as a Disrepair Case Manager. This role is pivotal in managing housing disrepair cases from start to finish, ensuring compliance with legal standards, timely completion of works, and delivering high-quality outcomes for residents. Day-to-day of the role: Act as the central point of coordination among residents, legal teams, contractors, surveyors, and internal departments. Provide expert advice on housing disrepair issues, interpret relevant legislation, and ensure tenant safety and wellbeing. Lead on statutory enforcement responsibilities and collaborate with other council teams and external bodies as necessary. Maintain high standards of customer service, ensuring all cases are handled efficiently and effectively....

Are you passionate about helping people ? Do you wish to start a career in retail banking sector? If so, we have an exciting opportunity for you on Preston high street! Permanent Preston (just a 10-minute walk from Preston train station) You will be the heart of the customer service team, forging strong connections with clients and guiding them through their journey both face to face and over the phone. Your expertise and guidance will ensure satisfaction as the customer seeks financial support. You will: Build and maintain lasting relationships with clients, understanding their unique financial needs from deposits to withdrawals and application processes. Provide expert advice around a range of products and services. Assist clients with account management, transactions, and inquiries. Identify opportunities to enhance customer satisfaction and loyalty. Collaborate with colleagues to deliver exceptional service and meet team goals. What We're Looking For: A friendly and...

Eden Brown are seeking a highly experienced Service Improvement Officer working for a well known Housing Association in Lancashire Service Improvement Officer- Job Description Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage and coordinate the organisation's complaints process ensuring compliance with internal policy and the Housing Ombudsman's Complaint Handling Code. Log, triage, and acknowledge complaints in line with internal policies and regulatory requirements. Communicate professionally and compassionately with customers via phone, email, and face-to-face where required. Identify where customers may require additional support or reasonable adjustments and ensure the complaint investigation is tailored to the customers individual needs. Provide expert advice and support to Investigating Managers throughout the complaints process, ensuring that...

Summary £46,000 - £66,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Please note, this role is for the NEW STORE OPENING (Skipton, Wyvern Way) The training period will undergo in our COLNE Store. Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as...

Summary £46,000 - £66,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with...

About the Role Our client is looking for a skilled and reliable Electrician to join there team, carrying out a wide range of electrical duties to the highest standards. You will play a key role in delivering a quality service, ensuring all work meets statutory regulations, company policies, and SHEQ requirements. This is an excellent opportunity to join a supportive, professional team where high standards and customer care are at the heart of everything we do. Key Responsibilities As an Electrician, you will be responsible for: Completing a variety of electrical tasks, including: Consumer unit replacements Installing final sub-circuit wiring Fault finding and remedial works Replacing final circuit accessories (sockets, switches, etc.) Installing extractor fans in bathrooms/toilets Replacing light fittings in line with manufacturer instructions Testing in accordance with BS 7671 Completing all relevant electrical certification (EICR, EIC, Minor Works) Ensuring...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

Eden Brown are seeking a highly efficient Service Improvement Lead on a permanent contract situated in Lancashire Key Responsibilities Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Gather, interrogate and analyse performance data from multiple insight channels, including complaints, tenant satisfaction surveys, call quality monitoring and operational KPIs, to identify trends, root causes and opportunities to improve the tenant experience. Ensure that the voice of the tenant is reflected in performance reporting and improvement activity, supporting the organisation to listen, learn and respond to feedback in a structured and measurable way. Provide high-quality information, dashboards and reports that enable meaningful analysis of team and service performance, translating performance data and tenant feedback into clear, actionable insight for managers...

About the role A fantastic opportunity is available for a Product Specialist to join our team at Volvo Cars Preston. As a Sytner Product Specialist, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Volvo Cars, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop...

Regional Sales Consultant - Hospitality (Linen Rental Services) Territory-Based Field Sales Great Earning Potential Career Acceleration Are you a true business development professional? The kind of sales "hunter" who thrives on the chase, refuses to accept "no," and knows that resilience, grit and smart strategy are what separate top billers from the rest? If you're ambitious, commercially sharp, and driven by results - and you want your income and career progression to reflect your effort - this could be your next big move. The business is part of a hugely successful, dynamic international organisation and a market leader in textile, hygiene and facility services. Our hospitality division partners with hotels, spas and independent groups, delivering premium bed linen, table linen and spa ranges through a professional rental model that drives operational efficiency and cost control. Now, we're looking for a Regional Sales Consultant to join us in Chorley who can take...

Eden Brown are seeking a highly efficient Insight & Service Improvement Lead on a permanent contract situated in Lancashire Key Responsibilities Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Gather, interrogate and analyse performance data from multiple insight channels, including complaints, tenant satisfaction surveys, call quality monitoring and operational KPIs, to identify trends, root causes and opportunities to improve the tenant experience. Ensure that the voice of the tenant is reflected in performance reporting and improvement activity, supporting the organisation to listen, learn and respond to feedback in a structured and measurable way. Provide high-quality information, dashboards and reports that enable meaningful analysis of team and service performance, translating performance data and tenant feedback into clear, actionable...

Sales Executive/Sales Order Processor/ Account Manager Customer Satisfaction is at the core of this role! Fabulous business to join, Established and secure and a Great team environment. Preston Permanent Mon to Fri - Fully on-site Do you have a experiences working within a sales team who are dedicated to clients and their engineering needs? We're on the lookout for a dynamic and passionate individual with a flare for sales and account management with new, existing and lapsed clients. You will join a thriving engineering firm and own your own portfolio of business clients from the engineering industry. If you're driven, enthusiastic, and eager to make an impact, this is the perfect opportunity for you! Adecco Lancashire are privileged to be supporting our client once again as they grow and expand their sales team. An established company who are a market leader What You'll Do: Working within the Sales team you will play a crucial role in driving growth and expanding a client...

The Role We are looking for an ambitious people who have previous experience in a trade or specialism and are looking for a new and exciting career in the Safety and Security industry. If you are looking for your next challenge, are keen to learn new skills & technologies, take pride in your work, and have previous skills on the tools , North wants to hear from you. Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and includes a structured personal development programme of mentored training linked to progression milestones with salary increments and the opportunity to learn on the job, working with experienced colleagues....

Eden Brown are seeking a highly experienced Service Improvement Officer working for a well known Housing Association in Lancashire Service Improvement Officer- Job Description Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage and coordinate the organisation's complaints process ensuring compliance with internal policy and the Housing Ombudsman's Complaint Handling Code. Log, triage, and acknowledge complaints in line with internal policies and regulatory requirements. Communicate professionally and compassionately with customers via phone, email, and face-to-face where required. Identify where customers may require additional support or reasonable adjustments and ensure the complaint investigation is tailored to the customers individual needs. Provide expert advice and support to Investigating Managers throughout the complaints process, ensuring that...

Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot...