What you'll be doing The Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross-functional efforts to personalize marketing, sales, and customer service interactions, constantly optimising results Key Responsibilities CRM Strategy: Promote long-term growth through integrated customer engagement, segmentation, and retention strategies. System Ownership: Manage CRM tech stack ( Salesforce ) Data Insights: Analyse customer behaviour to guide personalization and inform marketing decisions. Campaign Delivery: Lead automated, multi-channel journeys (Email, SMS, Push) with targeted segmentation. Leadership: Hire and develop a data-driven CRM team focused on a customer-centric culture. Collaboration: Align...

We are the largest sexual violence support provider in Wales, with 30 years experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse. As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year. Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma. PURPOSE OF THE POST The Clinical Lead plays a pivotal role in ensuring the delivery of high-quality, ethical, and effective therapeutic services for individuals affected by sexual violence. This post provides clinical leadership and strategic oversight to the counselling and therapeutic team, ensuring that all...

Operational Technology Systems Administrator/Analyst - 12 Months Contract- Day Rate £450 - £485 (Inside IR35) - Hybrid (1 Day a week South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing a significant cyber and infrastructure uplift across their operational technology environment. We're looking for a hands-on System Administrator with a strong focus on security, working across critical national infrastructure. What you'll be doing Supporting a large-scale cyber programme aligned to regulatory standards (E-CAF) Managing and securing core infrastructure across: Windows & Linux servers SQL databases Cisco networks WAN and data centre environments Driving patching, vulnerability management and system hardening best practice Supporting rollout and optimisation of security tooling including EDR and intrusion detection Integrating and maintaining...

Commercial Litigation Solicitor (2-4 PQE)Cardiff Top Tier Law Firm From £60,000+ An excellent opportunity has arisen for a Commercial Litigation Solicitor to join a top tier law firm in Cardiff, recognised for its high-quality work, collaborative culture, and strong presence across both the private and public sectors. This role sits within a well-established and highly regarded Dispute Resolution team, offering exposure to a broad and interesting caseload, as well as the opportunity to work alongside experienced senior lawyers on complex and high-value matters. What you will be doing as a Commercial Litigation Associate You will work on a diverse range of disputes, including: General commercial litigation and contractual disputes Complex, high-value and multi-party matters International arbitration Regulatory investigations and proceedings Contentious matters within specialist sectors such as Education You will also have the opportunity to gain exposure to: Public...

Commercial Litigation Solicitor (2-4 PQE) Cardiff Top Tier Law Firm From 60,000+ An excellent opportunity has arisen for a Commercial Litigation Solicitor to join a top tier law firm in Cardiff, recognised for its high-quality work, collaborative culture, and strong presence across both the private and public sectors. This role sits within a well-established and highly regarded Dispute Resolution team, offering exposure to a broad and interesting caseload, as well as the opportunity to work alongside experienced senior lawyers on complex and high-value matters. What you will be doing as a Commercial Litigation Associate You will work on a diverse range of disputes, including: General commercial litigation and contractual disputes Complex, high-value and multi-party matters International arbitration Regulatory investigations and proceedings Contentious matters within specialist sectors such as Education You will also have the opportunity to gain exposure to: Public...