Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...

Customer Service Representative - Newcastle Upon Tyne - 3-month temporary assignment We deal in the personal - from home insurance for peace of mind to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to play a key role in supporting operations as a Customer Service Representative at Tesco Insurance and Money Services; to serve their customers, communities, and the planet a little better every day. Location: Newcastle: Q8 Building, Quorum Business Park, Longbenton, NE12 8BU. Pay Rate: 13.46 per hour. Working Hours: Full-time 36 hours/week Rotating shifts:...

Customer Service Representative Spider is advertising on behalf of Seven Logistics who are recruiting a Customer Service Representative to join their team in Felixstowe, Suffolk in this full-time, permanent position. Company benefits include: Competitive Salary: £26,436.80 - £35,000 per annum depending on experience Holiday: 20 days (including bank holidays), increasing to 25 with length of service Additional: Birthday day off after probation, Life assurance from day one, Pension enrolment after 3 months, Free 24-hour Employee Assistance Programme, Free health & wellbeing subscription, Dress for your day policy, Free parking About the role: The Customer Service Representative will be the first point of contact for customers, working within a busy and fast-paced traffic office environment. You will be responsible for supporting daily operations by handling customer queries, coordinating administrative and transport-related processes, and working...

Customer Service Representative Location: Northampton Salary: 27,000 - 30,000 (depending on experience) Start Date: ASAP Contract Type: Permanent Schedule : Monday - Friday, 8:00 - 17:00 The Role: We are seeking a proactive and customer-focused individual to join our ever-growing client's team as a Customer Service Representative. This role is all about delivering exceptional service to their clients, ensuring their needs are met promptly and professionally. Key Responsibilities: Respond to customer inquiries via email, phone, and live chat. Provide accurate quotes and resolve any queries efficiently. Monitor and manage backorders, keeping clients informed of progress. Assist the Key Account Manager with tasks to ensure outstanding client care. Maintain clear and professional communication with clients and internal teams. Requirements: Previous experience in a customer service or client support role. Strong communication skills...

Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders...

Customer Sales Representative Required Bedford The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc). This is an office based role and ideal applicants will come with experience of working within a customer service based role and should enjoy working in a fast-paced, collaborative environment. Daily activities include: Reviewing, entering and managing customer orders including handling customer calls and emails, routing appropriately. Responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. Converting customer POs into the system quickly and efficiently. Reviews, enters and books orders according to order entry policies and procedures;...

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Customer Service Consultant (Permanent, Full-Time) We are seeking a Customer Service Consultant to deliver excellent service in a high street environment. This role suits someone who enjoys helping people, communicates confidently, and provides a professional experience across in-branch and digital channels. The Role You will be the first point of contact for customers, supporting transactions, understanding their needs, and offering guidance on products and services. You'll help ensure a smooth, consistent experience across all interactions while building trust and confidence with customers. Key Responsibilities Welcome and assist customers in person and by phone Understand needs and provide tailored solutions Explain products, services, and digital tools clearly Maintain accurate records and support vulnerable customers Follow compliance, risk, and security procedures Work collaboratively with colleagues Stay organised and adaptable in a busy environment What...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...

Customer Service Advisor / Danish or Spanish Speaker An exciting opportunity for a multilingual customer service professional, who is fluent in oral and written Danish or Spanish and English, with strong communication, administration and organisational skills, and experience using Microsoft Office in a fast-paced, customer-focused environment.  If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent   SALARY: Competitive LOCATION: Brighton, East Sussex (BN1) - Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: To be considered for the role, you must be flexible towards work schedules and rotas (mornings, evenings, middle shifts, weekends, and public holidays)   ESSENTIAL REQUIREMENT: Candidates MUST have fluent Danish or Spanish and English...

Customer Service Representative Location: Bradford / Hybrid Salary: 24,785 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're...

Job title: MPS Operations Specialist Salary : £25,000 p/a Location: Nottingham (hybrid work available 3 days in the office, 2 days WFH) BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have a fantastic opportunity for a MPS Operations Specialist...

Job Title: Portuguese Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Portuguese? Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask...

LOCATIONS: 14 Pier Walk, North Greenwich, SE10 0ES SHIFT PATTERN: Monday - Friday 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE: The Helpdesk Administrator works alongside M&E Helpdesk and Helpdesk Coordinator to form part of the team responsible for the receiving, allocating and the progression of reactive emergency maintenance faults. KEY RESPONSIBILITIES: Key duties and accountabilities include: • Cover the helpdesk in the absence of Helpdesk Operative • Vetting service requests received via CAFM system. • Analysis of job history/running reports to avoid duplication. • Ordering parts required for the job. • Prioritising urgent jobs and plan and dispatch engineers to meet urgent demand. • Plan/Coordinate work for current and next day. • Escalate any complaints or issues as required. • Ensuing Reactive Work to Additional Work process is followed. • Manage the completion process, reviews, audit fails and ensure all...

Job Title: Customer Service Claims Handler Location: Liverpool, Hybrid Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll...