Customer service adviser jobs

28 Mar, 2026

Permanent

Search Edinburgh, UK

Customer Service Adviser Salary: Up to 25,750 Location: Edinburgh (Fully office based) Do you enjoy helping people and building great conversations? We're looking for a quick thinking, friendly Customer Service Adviser to join our team and make every customer interaction count. About the Role You'll be the first point of contact for customers, answering calls, responding to questions, solving problems, and making sure every customer feels supported. Your goal is simple: provide clear, helpful and positive service every time. What We're Looking For You'll be great in this role if you: Love talking to people and helping them Bring warmth, empathy and a calm approach to conversations Can adapt to different types of customer queries Enjoy working in a team and want to make a positive impact What's in It for You Starting salary of 24,983, rising to 25,750 after training/probation (usually 6-9 months) Monday-Friday working pattern, 9am-5pm - no evenings or weekends 10% annual...

16 Apr, 2026

Full Time Permanent

Customer Service Advisor / Retention Agent

£25,000 yearly

AWD online Altrincham, Greater Manchester, UK

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday...

20 Mar, 2026

Full Time Permanent

Customer Service Advisor / Sales Support Administrator

£28,000 yearly

Redler Stonehouse, Gloucestershire, UK

Customer Service Advisor / Sales Support Administrator Redler Limited is offering an exciting opportunity for a motivated individual to develop a career in customer service, sales support and account management, gaining hands-on experience in quotations, CRM systems and client communication. This role is known internally as an Aftermarket Customer Service Coordinator If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Sales Administrator, Account Coordinator, Customer Support Advisor, Sales Support Assistant, Customer Service Coordinator, Sales Support Administrator ALL LEVELS OF EXPERIENCE CONSIDERED If you’ve worked in a customer service or sales support role that would be advantageous. A good telephone manner and an outgoing “can do” personality is essential and full training will be provided to develop skills including product training. SALARY: £28,000 per annum...

18 Apr, 2026

Permanent

Financial Services Administrator

Search Liverpool, UK

Financial Services Administrator Liverpool City Centre Salary - Competitive Salary w/ Excellent Benefits Package Hours - Monday to Friday, 9am - 5pm Full time, permanent contract Outstanding training and development opportunities This is an exciting position based in Liverpool City Centre for those with keen interested in developing their career within the financial services sector. As a Financial Services Administrator, you will be crucial in supporting Financial Advisors in delivering exceptional service to their clients with a view to progressing and further developing your career within the company through ongoing training and completing industry qualifications. The role is varied, interesting, professionally and financially rewarding and offers an introduction to a meaningful career where personal development is highly encouraged. Your primary responsibilities will include: Provide high quality administrative support to the Wealth Services...

18 Apr, 2026

Permanent

Dementia Adviser

Alzheimers Society Bedfordshire, UK

About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Luton team working 28 hours per week over four days, Tuesday to Friday on a fixed term contract 31st March 2027. You will be walking alongside people living with dementia and the people who care about them living in Luton. This is a role built on trust and kindness. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with GP surgeries and other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will...

10 Apr, 2026

Permanent

Money Adviser (Welfare Rights Officer)

BPHA Bedfordshire, UK

Money Adviser (Welfare Rights Officer) Salary: 36,000 (Including 2,000 car allowance) Location: Bedford / Hybrid About the Role Are you passionate about helping people manage their finances and improve their wellbeing? bpha is seeking a dedicated Money Adviser to join our team. In this vital role, you will provide benefit and debt advice to our residents, helping them avoid financial difficulties and maximise their incomes. You'll proactively support those at risk, especially new tenants, and work to sustain tenancies and prevent rent arrears. As a Money Adviser, you will be: Delivering benefit and debt advice, information, and guidance to bpha residents. Targeting residents at high risk of financial difficulties, especially within their first year of tenancy. Raising awareness of financial capability through one-to-one sessions. Supporting customers with non-priority debt and negotiate affordable repayment plans. Working collaboratively to reduce fuel...

04 Apr, 2026

Temporary

Chief Digital, Data and Technology Officer

Connect2Surrey Reigate RH2, UK

Role Purpose The Chief Digital, Data and Technology Officer is the Council's principal authority for all aspects of digital, data and technology. The postholder provides independent, system-level leadership and acts with substantial delegated autonomy to shape and deliver high performing services and organisational capability. The Chief Digital, Data and Technology Officer will: Set and lead a bold vision for digital, data and technology, ensuring alignment with the Council's strategic priorities leading collaboration at pace and scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making to transform services, improve outcomes, and strengthen resilience....

18 Apr, 2026

Temporary

Customer Service Advisor

Huntress - Maidstone Glasgow, UK

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow , where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: 13.45 + up to 500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and support What we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new setting If you're confident, organised, and...

18 Apr, 2026

Permanent

Customer Service Advisor

Adecco Chelmsford, UK

Join Our Team as a Customer Resolutions Advisor! Are you passionate about making a difference? Do you have a knack for problem-solving and a love for helping others? If so, we have the perfect opportunity for you! We're on the lookout for a dedicated Customer Resolutions Advisor to join our dynamic team in Chelmsford. What's in it for you? A permanent position in the Public Sector . A chance to contribute to meaningful projects that make a real impact in our community. A supportive and friendly work environment where your ideas are valued. Opportunities for personal and professional growth. Your Role: As a Customer Resolutions Advisor, you'll be the friendly voice of our organisation. Your main goal? To ensure that every customer interaction is positive and productive! Here's what you'll be up to: Resolving customer inquiries and complaints swiftly and effectively. Providing accurate information and guidance to help customers navigate our services....

18 Apr, 2026

Contract

Customer Service Advisor

Search Wibsey, Bradford, UK

Customer Service Advisor (Temp to Perm) Bradford - BD6 12.71 per hour as of April 1st Full-time 40 hours per week between 7am - 7pm Fully on-site IMMEDIATE START - Interviews asap We're currently recruiting for a Customer Service Advisor to join a well-established utilities company based in Bradford (BD6). This is a temp-to-perm opportunity, ideal for someone who enjoys customer service and is looking to secure a long-term role with a reputable organisation. The Role: Handling inbound customer queries via phone and email Providing clear, accurate information and resolving issues efficiently Updating customer records and logging queries accurately Delivering a friendly, professional service at all times What We're Looking For: Strong communication skills and a confident phone manner Good attention to detail and basic IT skills Reliable, punctual, and happy to work most in the office What's On Offer: Immediate start available Opportunity to secure a permanent position...

16 Apr, 2026

Permanent

Customer Service Advisor

Search Leeds, UK

Customer Service Advisor (Hybrid) Salary: 24,785 Location: Leeds City Centre (Hybrid, 2 days WFH) Hours: Mon-Fri, 37.5 hours per week Full-time, Permanent Position Our client is now seeking a number of Customer Service Advisors to provide high quality support to lenders, borrowers, and legal firms within a busy contact centre environment. This role plays a key part in ensuring service levels are met and customers receive a smooth, professional experience throughout the remortgage process. The Key Responsibilities of the Customer Service Advisor: Liaise with institutional lenders, borrowers, and legal firms in relation to remortgage applications Respond to customer and stakeholder queries within agreed service levels Maintain regular communication with customers throughout the remortgage process Work closely with legal teams to ensure service standards and timescales are achieved Liaise with financial institutions to obtain required information and...

15 Apr, 2026

Permanent

German Speaking Customer Service Advisor

Search Waterfoot, Rossendale BB4, UK

German Speaking Customer Service Advisor Full Time Permanent (phone number removed)k We are exclusively supporting a global, premium organisation seeking a confident and engaging German Speaking Customer Service Advisor to deliver high impact product advice across the UK and internationally. This role is ideal for someone who thrives on travel, enjoys being front facing, and excels at engaging audiences through professional presentations and live demonstrations. The Role You will act as a key representative for a specialist product portfolio, delivering training and educational sessions to external partners and stakeholders across multiple regions. Responsibilities include: Delivering engaging training sessions and live demonstrations to partner organisations Travelling extensively within the UK and overseas to support training programmes, events, and launches Presenting complex information clearly and confidently to varied audiences Supporting partner education on...

14 Apr, 2026

Temporary

Customer Service Advisor

£13.50 - £15.00 hourly

Office Angels Hemel Hempstead, UK

Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: 13.50 - 15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes. If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is...

14 Apr, 2026

Full Time

Irish Speaking Customer Service Advisor -Work From Home

Capita Clonakilty, Co. Cork, Ireland

🎯 What We’re Looking For Fluent Irish (Gaeilge) speaker Strong English communication skills A friendly, patient, and helpful attitude 💼 What We Offer Permanent contract with a competitive salary of €30 432 per year 40 hours per week on a rotational shift pattern 🌟 Work From Home! 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o Saturday: 8am–6pm o Sunday & Bank Holidays: 10am–6pm o Weekends are 1 in 3 o Full flexibility is key to success in this role. Job title: Irish Speaking Customer Service Advisor -Work From Home Job Description: 🎁 Why you’ll love working with us: A starting salary of € 30 432,00 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank holidays plus the opportunity to buy additional holidays! Life Assurance cover, covering x2 of your salary after qualifying period...

11 Apr, 2026

Permanent

German Speaking Customer Service Advisor

Search Glasgow, UK

German Speaking Customer Service Advisor Salary: 35,000 per annum Location: Edinburgh or Glasgow Contract: Permanent, Full Time We're currently recruiting for a German Speaking Customer Service Advisor to join a well established, international organisation on a permanent basis. This is an excellent opportunity for someone who is passionate about delivering high quality customer support and wants to build a long term career within a supportive and professional environment. The Role As a German Speaking Customer Service Advisor, you will be responsible for providing exceptional service to German speaking customers, acting as a key point of contact and ensuring all queries are handled efficiently and professionally. Key responsibilities will include: Handling customer enquiries via phone, email, and digital channels in German and English Resolving queries promptly while maintaining excellent service standards Managing customer records accurately and confidentially Liaising with...

10 Apr, 2026

Temporary

Housing Repairs Customer Services Advisor

£18.33 - £18.92 hourly

Adecco Newham, Chathill NE67 5LF, UK

Job Title: Housing Repairs Customer Service Advisor - Location: Newham, London Contract Type: Temporary Hours: Mon - Fri 9-5 Rate: 18.92 PAYE hour Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have the perfect opportunity for you! About the Role: As a Repairs Customer Services Advisor, you'll play a vital role in delivering top-notch front-line services within our Repairs Contact Centre. You'll be the first point of contact for our customers, helping them navigate their service requests with ease and efficiency. Key Responsibilities: Handle a variety of service requests, offering guidance and support related to repairs within Housing Services. Promote the council's online services while ensuring a 'right first time' ethos in your service delivery. Maintain high standards of customer interaction and communication, addressing sensitive enquiries with...

10 Apr, 2026

Permanent

Senior Customer Services Advisor

English Rural Housing Association United Kingdom

Job Title: Senior Customer Services Advisor Area of operation: Resident Services Salary: £38,022 per annum Hours: 37.5 hours per week Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement : 30 days per annum Place of work: Based at English Rural s Surrey office in Lower Eashing About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer...

09 Apr, 2026

Temporary

Customer Service Advisor

Adecco Glasgow, UK

Customer Service Advisor - 12.71 per hour Location: Glasgow City Centre Contract Type: Temporary starting July 2026 Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday...

09 Apr, 2026

Contract

Customer Service Advisor

Adecco Gateshead, UK

Customer Service Advisor - 12.71 per hour Location: Gateshead Contract Type: Temporary starting July 2026 Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6...

09 Apr, 2026

Full Time

Customer Service Advisor - Hybrid Clonakilty

Capita Clonakilty, Co. Cork, Ireland

🌟 Join Our Customer Service Dream Team! 🌟 Do you thrive on delivering exceptional customer experiences? Love solving problems and making someone’s day better? If that sounds like you, we’d love to welcome you to our vibrant team of Customer Service Advisors! 💼 What’s in it for you? Permanent contract with a competitive salary of €29,432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o   Saturday: 8am–6pm o   Sunday & Bank Holidays: 10am–6pm o Full flexibility is key to success in this role. Job title: Customer Service Advisor - Hybrid Clonakilty Job Description: 🎁 Why you’ll love working with us: A starting salary of €29,432per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank...