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a2dominion
18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
AWD online
29 Sep, 2026
Full Time Permanent
IT Support Engineer / Service Desk Analyst
£24,000 - £32,000 yearly
AWD online Hybrid (Taunton, Somerset, UK)
IT Support Engineer / Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Helpdesk Analyst Successful candidates can expect 25 days’ holiday plus bank holidays, training and development opportunities, health and wellbeing support, and free onsite parking.   SALARY: £24,000 to £32,000 per annum (depending on experience) + Benefits LOCATION: Hybrid – 3 Days from the Office in Taunton, Somerset and 2 Days from Home JOB TYPE: Full-Time, Permanent...
AWD online
23 Sep, 2026
Full Time Part Time
AI Adoption Lead
£51,402 yearly
AWD online Hybrid (Croydon, Greater London, UK)
AI Adoption Lead Shape practical AI adoption across communications with new tools, dashboards and workflows. This opportunity suits someone with hands-on AI and automation experience, strong analytical skills and confidence influencing senior stakeholders. At least 60% office attendance is required. This role is officially known as a Communications AI Integration Lead within the organisation. If you’ve also worked in the following roles, we’d also like to hear from you: AI Integration Lead, AI Transformation Lead, AI Enablement Lead, AI Implementation Lead, AI Change Lead, Digital Transformation Lead, Digital Adoption Lead, Change & Adoption Lead Benefits include 28.5 days’ annual leave pro rata plus UK public bank holidays, generous pension contributions, enhanced family leave and paid volunteering.   SALARY: Up to £51,402 per annum pro rata LOCATION: Hybrid with at least 60% of working time in the office, with remaining time...
AWD online
17 Sep, 2026
Full Time Permanent
Logistics Administrator
£28,000 - £35,000 yearly
AWD online Hybrid (Hounslow, UK)
Logistics Administrator This is a varied opportunity to support international shipment tracking, customs and duty administration, reporting and operational problem-solving within a busy logistics environment. You’ll work across internal teams and external carrier networks, helping maintain accurate information, smooth operational flow and a strong customer experience. If you’ve also worked in the following roles, we’d also like to hear from you: Transport Administrator, Logistics Coordinator, Shipping Administrator, Freight Administrator, Import Administrator, Export Administrator, Customs Administrator, Operations Administrator, Supply Chain Administrator   SALARY: £28,000 - £35,000 per annum (depending on experience) + Benefits LOCATION: Hybrid Working. Minimum 2 – 3 Days per Week from the Office in Hounslow, West London JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 hours per week   JOB...
AWD online
10 Sep, 2026
Full Time Permanent
Operations Manager / Service Delivery Manager
£56,587 yearly
AWD online Hybrid (Weymouth, Dorset, UK)
Operations Manager / Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If you’ve also worked in the following roles, we’d also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including a £16,393 employer pension contribution, 28.5 days’ annual leave, enhanced family leave and up to three paid volunteering days each year.   SALARY: £56,587 per annum...
AWD online
10 Sep, 2026
Full Time Permanent
Operations Manager / Service Delivery Manager
£56,587 yearly
AWD online Hybrid (Telford, UK)
Operations Manager / Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If you’ve also worked in the following roles, we’d also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including a £16,393 employer pension contribution, 28.5 days’ annual leave, enhanced family leave and up to three paid volunteering days each year.   SALARY: £56,587 per annum...
AWD online
10 Sep, 2026
Full Time Permanent
Operations Manager / Service Delivery Manager
£56,587 yearly
AWD online Hybrid (Gloucester, Gloucestershire, UK)
Operations Manager / Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If you’ve also worked in the following roles, we’d also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including a £16,393 employer pension contribution, 28.5 days’ annual leave, enhanced family leave and up to three paid volunteering days each year.   SALARY: £56,587 per annum...
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