Salary: £24,043.50 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time – 37.5 hours per week 7-week training period will be followed by 3 weeks of Grad Bay on Monday to Friday 09:00-17:00. Live shifts will be provided after start date ready to commence post Grad Bay. These shifts will be based on being fully flexible between the operational opening hours of Monday to Friday 08:00-18:00. Example shifts: Monday to Friday between 08:00-16:00 / 09:00–17:00 / 10:00–18:00. Start date: Monday 27th April 2026. Bill Support Job Description Summary Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Job title: Southern Water Customer Service Advisor Job...

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities...

We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC . This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - upto 28,000 Your responsibilities: Manage a portfolio of customers, focusing on engagement, satisfaction and retention Build strong relationships through regular contact and proactive communication Support onboarding of new customers Identify at-risk accounts and take action to improve retention Monitor customer activity Work closely with internal teams to improve the customer experience Review feedback to spot trends and improvements Keep accurate records of customer interactions and updates Support customers with renewals About you: Strong communication and relationship-building skills Organised with good...

Customer Service Administrator Salary: 25,000 + Bonus Location: Leeds City Centre (Hybrid working) Hours: Mon-Fri, 37.5 hours per week Full-time, Permanent Position We are seeking a highly organised and proactive individual to join our client's Remortgage Department in Leeds. In this role, you will support the efficient management and processing of remortgage transactions while delivering a high quality, professional service to clients, borrowers, and third parties. You will thrive in a fast paced, high volume environment and play a key role in ensuring cases progress smoothly through to completion. No previous experience is required for this position, the successful candidate will have excellent communication and customer service skills, as well as be organised, with strong attention to detail. The Key Responsibilities of the Customer Service Administrator: Liaise professionally by telephone with clients, borrowers, lenders, and external parties Work towards...

Customer Service Central Leeds 24,785 per annum Monday - Friday 9:00am - 5:30pm Hybrid working available after probation We're looking for a proactive and customer focused individual looking to join our growing Customer Service team in Central Leeds. This role plays a key part in supporting our Case Handlers with their day to day workload while delivering a high standard of service to customers and third parties. This is an excellent opportunity for someone looking to move from a retail or hospitality background into an office based career, where strong communication skills, organisation, and customer service experience are highly valued. The Role You'll act as a central point of support, ensuring cases progress smoothly and customers receive timely, professional communication. Key responsibilities include: Supporting Case Handlers with customer service tasks Liaising with customers, third parties, and internal teams via phone and email Making welcome calls to new...

Customer Service Advisor Location: Leeds, LS16 6QY (Office-Based Role) Salary: 30,000 Per Annum + Company Bonus Start Date: May 2026 Hours of Work : Between 8.00am - 5.00am - Monday - Friday Key Responsibilities: 1. Handling customer enquiries via phone and email. 2. Resolving customer issues efficiently and professionally 3. Maintaining accurate customer records and updating internal systems 4. Working closely with internal teams to ensure smooth customer experience 5. Identifying opportunities to improve customer satisfaction Key Requirements: 1. Previous experience in a customer service or client-facing role 2. Excellent communication and interpersonal skills. Good at making connections over email and phone. 3. Strong problem-solving ability and attention to detail 4. Ability to work in a fast-paced environment 5. Proficiency in Salesforce / CRM tools, experience in Sage & Microsoft 365 tools Search is an equal opportunities recruiter and we welcome...

Customer Service Advisor (Hybrid) Salary: 24,785 Location: Leeds City Centre (Hybrid, 2 days WFH) Hours: Mon-Fri, 37.5 hours per week Full-time, Permanent Position Our client is now seeking a number of Customer Service Advisors to provide high quality support to lenders, borrowers, and legal firms within a busy contact centre environment. This role plays a key part in ensuring service levels are met and customers receive a smooth, professional experience throughout the remortgage process. The Key Responsibilities of the Customer Service Advisor: Liaise with institutional lenders, borrowers, and legal firms in relation to remortgage applications Respond to customer and stakeholder queries within agreed service levels Maintain regular communication with customers throughout the remortgage process Work closely with legal teams to ensure service standards and timescales are achieved Liaise with financial institutions to obtain required information and...

Customer Service Administrator Location: Bradford, BD4 Salary: £26,500 per annum Contract: Fixed Term Contract until July 2027 (Maternity Cover) Hours: Full Time, Monday to Friday, 9:00am - 5:00pm We are proud to be working in partnership with a well-established manufacturing business based in Bradford (BD4) who are looking to recruit an experienced Customer Service Administrator to join their team. This is a full-time, fixed term contract to cover maternity leave until July 2027 , with potential for the role to become permanent for the right candidate. The Role As Customer Service Administrator, you will play a key role in supporting both customers and internal teams to ensure production and order processes run smoothly. Your responsibilities will include: Providing excellent customer service via phone and email Offering administrative support to ensure production runs efficiently Monitoring stock levels of materials and placing orders accordingly...

Customer Service Representative Location: Bradford / Hybrid Salary: 24,785 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're...

Customer Service Administrator Location: Bradford, BD4 Salary: 26,500 per annum Contract: Fixed Term Contract until July 2027 (Maternity Cover) Hours: Full Time, Monday to Friday, 9:00am - 5:00pm We are proud to be working in partnership with a well-established manufacturing business based in Bradford (BD4) who are looking to recruit an experienced Customer Service Administrator to join their team. This is a full-time, fixed term contract to cover maternity leave until July 2027 , with potential for the role to become permanent for the right candidate. The Role As Customer Service Administrator, you will play a key role in supporting both customers and internal teams to ensure production and order processes run smoothly. Your responsibilities will include: Providing excellent customer service via phone and email Offering administrative support to ensure production runs efficiently Monitoring stock levels of materials and placing orders...

Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Manchester. You will be responsible for assisting customers with queries and administration of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Our Flexible Advisors work in small teams receiving full training as well as ongoing support and development. The roles will be initially on a full time, permanent basis, working 37.5 hours per week covering shifts between 8am to 6pm (8-4, 9-5, and 10-6 on rotation). We would expect new team members to be office based full time for the first 4-6 months during training and probation, then once...

Job Title: Customer Service Executive Location: Leeds, LS16 Salary: 30,000 Start Date: May Hours of Work: 8-5 Mon - Fri Work Arrangements: Fully office based About the Role We are looking for a proactive and customer-focused individual to join our team as a Customer Service Executive. This role is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering a high-quality customer experience. Key Responsibilities Managing customer enquiries via phone and email Resolving issues efficiently and professionally Maintaining accurate records and updating internal systems Working collaboratively with internal teams to support the customer journey Identifying ways to improve customer satisfaction and processes Key Requirements Previous experience in a customer service or client-facing role Strong communication and interpersonal skills Good problem-solving ability and attention to detail Comfortable working in a...

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor   SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits          LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday...

German Speaking Customer Service Advisor Full Time Permanent (phone number removed)k We are exclusively supporting a global, premium organisation seeking a confident and engaging German Speaking Customer Service Advisor to deliver high impact product advice across the UK and internationally. This role is ideal for someone who thrives on travel, enjoys being front facing, and excels at engaging audiences through professional presentations and live demonstrations. The Role You will act as a key representative for a specialist product portfolio, delivering training and educational sessions to external partners and stakeholders across multiple regions. Responsibilities include: Delivering engaging training sessions and live demonstrations to partner organisations Travelling extensively within the UK and overseas to support training programmes, events, and launches Presenting complex information clearly and confidently to varied audiences Supporting partner education on...

Our public sector client based in the heart of Lincoln, has an exciting opportunity for an experienced Customer Service Associate to join their team as soon as possible! The role will be temporary for a 3 month period initially however; the post does have the potential to turn permanent, depending on performance. The hours of work will be full time, working 37 hours per week between the hours of 08:00 - 18:00 Monday to Friday. The pay rate for the role is 12.71 per hour. Working within the corporate hub, you will be the first point of contact for District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately. Data entry and daily administration tasks will also be required. To be a successful Customer Service Associate you will need to have a passion for delivering excellent customer service and should also have strong...

Customer Service Advisor Location: Huddersfield, HD8 Job Type: Permanent Salary: 24,000 - 26,000 (PA) We are currently recruiting for a Customer Service Advisor to join a well-established organisation within the environmental services sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering excellent customer support. Key Responsibilities: Handling inbound and outbound customer enquiries via phone and email Providing accurate information and resolving customer issues efficiently Processing orders, bookings, and service requests Maintaining up-to-date and accurate records on internal systems Liaising with internal teams to ensure smooth service delivery Key Requirements: Strong organisational skills with the ability to prioritise workload Ability to work under pressure and meet deadlines Excellent communication skills, both written and verbal Good level of literacy and attention to detail Confident...

Customer Service - Planning and Scheduling Location: Birstall/Batley (WF17) Pay Rate: 12.71 per hour - 26,436.80pa Hours: 40 hours per week (Monday to Friday) Contract: Temporary to Permanent Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Planner & Scheduler position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Planner & Scheduler, you'll play a key role in coordinating smart meter...

Join the Team That Keeps Our Community Safe and Secure! Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people's lives. Assignment Details: The role is working 40 hours per week, working between the hours of 6:30am-8:30pm (rolling shifts every 6 weeks) and you will be working 2 in 4 weekends. Pay rate is 12.71 Start Date 18th of May Training will be onsite for expected 3-4 weeks between the hours of 9am-5pm , once complete the role will become hybrid - working 3 days from home and 2 days at the Warrington office. Why You'll Love Working With Us: Gain invaluable hands-on experience Thrive in a supportive and inclusive work environment Unlock...

Product and Customer Services Manager Finlay Jude Associates are working in partnership with a leading manufacturer within the passive fire protection and construction materials sector to recruit an ambitious Product and Customer Services Manager in Rochdale. Industry Sector: Customer Services, Passive Fire Protection, Firestop, Fire-Resistant Products, Fire Protection Products, Team Leadership In this role, you will be responsible for overseeing the product route to market and collaborating with various departments. You will work closely with internal teams, external partners, and certification bodies to ensure products meet industry standards and deliver the highest levels of service. You will also ensure, through your team, that customer needs are consistently met or exceeded, while promoting and delivering excellent customer service standards. You will manage the customer service team, ensuring service levels are maintained and issues are resolved effectively....