Loughborough Estate Management Board
Loughborough LE12, UK
Housing Services Officer Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation delivering housing services on behalf of the local community. Working in partnership with Lambeth Council, LEMB is committed to providing high-quality housing services, excellent customer care, community engagement, and safe, well-managed homes for tenants and leaseholders. Position: Housing Services Officer Reports to: Housing Services Manager Hours: 35 hours per week Housing Services Officer Day-to-Day Duties Manage a portfolio of properties and provide housing management services to tenants and leaseholders. Recover rent arrears, provide tenancy support, and represent the organisation in court where required. Manage empty properties, allocations, mutual exchanges, tenancy sign-ups, and rehousing cases. Handle anti-social behaviour (ASB), tenancy breaches, complaints, and resident enquiries. Arrange and monitor repairs to homes...
