Account Manager / MP Services SALARY: £34,110 - £37,110 per annum + Benefits LOCATION: Hybrid Working - Multiple Locations  - London, England, Wales, Scotland, Northern Ireland JOB TYPE: Full-Time, Permanent WORKING HOURS:  36 Hours per Week Job Description IPSA has a clear vision; to regulate through an exemplary, seamless service. MP Services is at the heart of IPSA, offering vital support to MPs and their staff to ensure they can access the funding they need to do their parliamentary and constituency work. The MP Services team provides principles-based support on a wide range of services from budget management to property to ensure MPs comply with IPSA’s regulatory principles. The Account Manager regulates through service, providing support and guidance to a cohort of MPs and their staff on budget management, funding decisions, property and running an effective office. The role simplifies complexity and enables MPs and their staff to make confident,...

Director of Data & Analytics Shape an organisation-wide data strategy, lead transformation across governance, engineering, analytics and BI, and influence executive decisions. Social housing or local authority experience is highly desirable, alongside proven enterprise data leadership. This role is officially known as a Director of Data Analytics & BI If you’ve also worked in the following roles, we’d also like to hear from you: Director of Data & Business Intelligence, Director of Business Intelligence & Analytics, Director of Data, Head of Data & Analytics, Head of Data, Head of Business Intelligence, Head of Data Analytics, Head of Data Governance, Data Transformation Director Benefits include 30 days’ holiday plus bank holidays, car allowance, private medical insurance and up to 8% contributory pension.   SALARY: Competitive + Benefits LOCATION: Hybrid / Ealing, West London (some office attendance required)...

Head of Data Governance Lead enterprise data governance and management for a complex, regulated organisation, shaping trusted data, clear accountability and robust controls. This senior opportunity suits a proven governance leader who can influence executives and embed organisation-wide change. This role is officially known as Head of Data Management & Governance If you’ve also worked in the following roles, we’d also like to hear from you: Data Governance Lead, Data Governance Manager, Head of Data Management, Data Management Lead, Enterprise Data Governance Lead, Data Quality Lead, Head of Data Quality, Data Governance and Quality Lead Benefits include 30 days’ holiday plus bank holidays, private medical insurance and an up to 8% contributory pension.   SALARY: £85,168 to £95,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / Ealing, West London (some office attendance required) JOB TYPE:...

Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...