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a2dominion
16 Apr, 2026
Full Time Contract
Customer Service Caseworker / Service Recovery Complaints Officer
£31,397 - £38,007 yearly
a2dominion Hybrid (Ealing, West London / Hybrid)
Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker   SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...
a2dominion
31 Mar, 2026
Full Time Permanent
Customer Service Administrator / Receptionist
£25,394 - £26,500 yearly
a2dominion Winchester, Hampshire, UK
Customer Service Administrator / Receptionist A great opportunity for a customer-focused Facilities Assistant to support a busy office environment, delivering front of house reception, facilities coordination and administrative support within a professional corporate setting. If you’ve also worked in the following roles, we’d also like to hear from you: Front of House Assistant, Office Administrator, Workplace Assistant, Facilities Coordinator, Administrative Assistant, Administration Assistant, Property Services Assistant, Property Services Administrator, Customer Service Assistant, Facilities Administrator This role is known internally as a Facilities Assistant   SALARY: £25,394 to £26,500 per annum + Generous Benefits LOCATION: Winchester, Hampshire (SO23) – Office-based role JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours across 5 days per week   JOB OVERVIEW We have a fantastic new job...
AWD online
24 Apr, 2026
Full Time Permanent
Hotel Receptionist / Customer Service Front of House / Front Desk
AWD online London, UK
Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: up to 48 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to...
Huntress
23 Apr, 2026
Contract
Customer Service & Credit Administrator
Huntress 39 Holloway Rd, London N7 8JP, UK
Customer Service & Credit Administrator - 12 month maternity contract Salary 30,000 Based at Stockley Business Park, Uxbridge Office-based role A well-established company in the printing industry is seeking a Customer Service and Credit Administrator to join its team at Stockley Business Park, Uxbridge. You will be delivering high-quality after-sales support, handling spare parts enquiries and complaints, processing credits, resolving invoice queries and coordinating returns and courier logistics. You'll work closely with customers, internal teams, suppliers and warehouse partners to ensure a smooth and efficient service. Candidates must be available immediately for a 12-month contract, looking to start ASAP! Key Responsibilities Handle customer enquiries and complaints relating to spare parts, ensuring timely and effective resolution Process credits for spare parts and consumables accurately and in line with company procedures Investigate customer...
Office Angels
18 Apr, 2026
Permanent
Customer Service Executive
Office Angels Kingston upon Thames, UK
Quality Customer Service Executive Are you passionate about product quality and customer satisfaction? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we want you to be a part of this mission-led organisation dedicated to serving people and the planet! Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, core hours from 8:30am to 4.30pm Hybrid working - 3 days in the office, 2 at home Salary: 28k to 30k plus generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills My client is a leading company in the UK, with over 30 years of experience in providing high-quality products. They are a family-run business, committed to sustainability through diverse brands, reaching customers in over 40 countries! As a Quality Customer...
Huntress - Crawley
22 Apr, 2026
Temporary
Customer Service Coordinator
Huntress - Crawley Epsom, UK
Customer Service Advisor Location: Epsom (Hybrid working available after training) Pay Rate: 12.71 per hour Hours: 37.5 hours per week - shifts between 8:00am and 8:00pm Monday to Friday , with occasional Saturdays from 9:00am to 6:00pm Contract Length: 12 weeks with the possibility of a permanent position Start Date: ASAP We are currently recruiting Customer Service Advisors to support one of our clients based in central Epsom In this role, you will be the first point of contact for members of the public, handling inbound enquiries about their membership, updating personal details, and assisting with general queries. As part of your training, you will also learn how to manage enquiries through web chat, email, and social media , so strong written communication skills are essential. This position is 37.5 hours per week, working shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm. Hybrid working will be...
Acorn Insurance Ltd
23 Apr, 2026
Permanent
Customer Service Fire & Theft Claims Handler
Acorn Insurance Ltd Sevenoaks, UK
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud...
Office Angels
14 Apr, 2026
Temporary
Customer Service Advisor
£13.50 - £15.00 hourly
Office Angels Hemel Hempstead, UK
Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: 13.50 - 15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes. If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is...
Huntress - Maidstone
15 Apr, 2026
Temporary
Customer Service Administrator
Huntress - Maidstone Horley, UK
Customer Service Administrator 13.29 per hour rising to 14.04 after 6 months Monday to Friday 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider team The successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phone If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment...
South East Water
02 May, 2026
Permanent
Customer Service Apprentice
South East Water Snodland, UK
Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...
South East Water
02 May, 2026
Permanent
Customer Service Advisor
South East Water Snodland, UK
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...
arriva
03 May, 2026
Full Time
Customer Service Team Leader
arriva Luton, UK
Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...
Huntress - Maidstone
30 Apr, 2026
Temporary
Customer Service Advisor
Huntress - Maidstone Larkfield, Ditton, Aylesford ME20 6BU, UK
Customer Service Advisor 12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We...
Adecco
18 Apr, 2026
Permanent
Customer Service Advisor
Adecco Chelmsford, UK
Join Our Team as a Customer Resolutions Advisor! Are you passionate about making a difference? Do you have a knack for problem-solving and a love for helping others? If so, we have the perfect opportunity for you! We're on the lookout for a dedicated Customer Resolutions Advisor to join our dynamic team in Chelmsford. What's in it for you? A permanent position in the Public Sector . A chance to contribute to meaningful projects that make a real impact in our community. A supportive and friendly work environment where your ideas are valued. Opportunities for personal and professional growth. Your Role: As a Customer Resolutions Advisor, you'll be the friendly voice of our organisation. Your main goal? To ensure that every customer interaction is positive and productive! Here's what you'll be up to: Resolving customer inquiries and complaints swiftly and effectively. Providing accurate information and guidance to help customers navigate our services....
Office Angels
22 Apr, 2026
Permanent
Customer Service Manager - 8 Month Contract
Office Angels Royal Tunbridge Wells, Tunbridge Wells, UK
Customer Service Manager 8-Month Contract, starting May 2026. Location: Tunbridge Wells Salary: 45,400 per annum + Excellent Benefits, generous holiday, pension, parking, Hours: 35 hours a week - 9-5pm Monday - Friday. Option for 1 day hybrid working following initial 3 month induction period. Are you a dynamic leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and possess the ability to inspire and motivate a team? Our client, based in Tunbridge Wells is looking for an enthusiastic individual to join their vibrant and busy team for an exciting 8-month contract. If you're ready to make a significant impact and help our clients feel valued, this is the opportunity for you! What You'll Do: Lead and manage a dedicated team of customer service representatives. To be responsible for the Customer Services/Repairs Service Teams in relation to the planning and control of their workload as well as their...
Office Angels
23 Apr, 2026
Permanent
Customer Service Coordinator - Immediate Start Available!
Office Angels Horsham, UK
Job Title: Customer Service Coordinator Location: Horsham Hours: Full-time, Monday to Friday Salary: £28k About the Role We are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our clients friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service. Key Responsibilities Acting as a first point of contact for customers via phone, email, and online enquiries Providing accurate information and resolving customer issues in a professional and timely manner Processing orders, bookings, or requests using internal systems Maintaining accurate customer records and updating databases Liaising with internal teams to ensure customer queries are followed through Supporting the wider team with general administrative duties About You Previous experience in a customer service or...
Office Angels
16 Apr, 2026
Permanent
Customer Service Coordinator - Immediate Start Available
Office Angels Horsham, UK
Job Title: Customer Service Coordinator Location: Horsham Hours: Full-time, Monday to Friday Salary: 28k About the Role We are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our clients friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service. Key Responsibilities Acting as a first point of contact for customers via phone, email, and online enquiries Providing accurate information and resolving customer issues in a professional and timely manner Processing orders, bookings, or requests using internal systems Maintaining accurate customer records and updating databases Liaising with internal teams to ensure customer queries are followed through Supporting the wider team with general administrative duties About You Previous experience in a customer service or...
Huntress - Maidstone
15 Apr, 2026
Permanent
Customer Service Administrator
Huntress - Maidstone Gillingham, UK
Customer Service Administrator 26,000 We are recruiting on behalf of our client a leading company withing the cosmetics ingredients sector for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Process orders, returns, and customer account updates Maintain accurate records and update internal systems Liaise with internal departments to resolve customer issues Provide general administrative support to the wider team The successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a...
Office Angels
09 Apr, 2026
Temporary
Customer Service Co-ordinator
£14.00 - £15.00 hourly
Office Angels Gillingham, UK
Position: Customer Service Coordinator Location: Gillingham Contract Type: Temporary Hours: Monday - Friday, 8:30am - 5:00pm, Office Based Start: ASAP Hourly Rate: 14.00 - 15.00 Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you! What You'll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here's what you can expect: Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanour Order Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finish Problem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers...
Huntress - Bracknell
23 Apr, 2026
Temporary
Customer Service Advisor
Huntress - Bracknell Reading, UK
Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve issues and provide effective solutions Use internal systems and knowledge to support customers Collaborate with other team members to share knowledge To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team. Role: Customer Service Advisor Location: Reading - hybrid working Hourly Rate: 14.79 per hour Working Days and Hours: Monday - Friday, 8:30 am - 5:30 pm...
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