Customer Service Representative Role details Hybrid role based in Leeds, working 3 days in the office and 2 days remote after probation, with a varied Monday to Friday shift pattern. Salary is 27,500, working 37.5 hours per week, with a planned start date of 23rd March 2026. The role The role exists to handle detailed customer queries, maintain high service standards and build trust in these products. You'll work across multiple channels in a specialist contact centre, resolving issues efficiently while managing the pressures of a high-volume environment. What you'll be doing Answering inbound calls and having the right conversations to fully understand customer needs. Taking personal ownership of each interaction and following it through to resolution. Providing information, managing customer access, responding to enquiries and handling complaints across phone, written and social channels. Navigating multiple internal systems while talking to customers and recording...

Customer Service Representative Location: Bradford / Hybrid Salary: 24,800 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're...

X3 Customer Executives - Immediate start Castleford, WF10 - Short walk from the train station 5-month contract ASAP start 37 hours per week , Monday-Friday (flexible start/finish times) 14.07 per hour About the Role We're supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team. In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly. It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment. What You'll Be Doing Contact tenants by phone or other means to collect information about their household. Collect information regarding their personal circumstances, medical conditions and any adjustments that they may...

Customer Service Advisor (Permanent Position) Location: Leeds (Hybrid - 3 days office / 2 days home after probation) Salary: 27,300 Start Date: 23rd March 2026 Hours: 37.5 hours per week between 07:45 and 17:45 on a rota basis I'm currently working in partnership with a well-established UK organisation that is looking to appoint a number of Customer Service Advisors on a permanent basis at their Leeds site. This is an excellent opportunity for someone with contact centre or customer service experience who is looking for stability, progression and a supportive working environment. My client supports customers nationwide and has built a strong reputation for delivering professional and high-quality service. Their contact centre team plays a key role in maintaining that standard. The Role This is not a scripted or transactional call centre role. Advisors are encouraged to take real ownership of customer interactions. You will: Handle inbound calls and written...

Join Our Team at Concentrix! Kickstart your career with one of the UK s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Customer Service Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you! Salary - £25,480 Location Dearne Valley Office, Adwick Park, Rotherham S63 5AD Permanent role contracted to 40 hours paid production scheduled between 8am-10pm Monday to Sunday. Full time training & support provided. What s in it for you: Access to a range of employee benefits Annual leave starting at 28 days/annum (pro-rata) A vibrant office-based role with a great team Onsite canteen. Free onsite parking. Referral programme refer friends or family to work with Concentrix & earn up to £600 per referral! In this role you will : Support and manage customer complaints with empathy and...

Smart Metering Customer Support Advisor Location: Batley (WF17) Start Date: 23rd February 2026 Contract: Temporary to Permanent Hours: 40 hours per week - 8-hour shifts between 7:00am-7:00pm Pay Rate: 12.50 per hour ( 26,000 per annum equivalent) We are currently recruiting 4 motivated individuals to immediately join a established Utilities team based in Batley. This is an excellent opportunity for customer-focused professionals who thrive in a fast-paced environment and are confident managing customer queries and complaints with empathy and professionalism. The Role As part of the team, you will: Deliver outstanding customer service across all interactions Handle customer enquiries and complaints effectively and professionally Take ownership of issues through to resolution Work proactively to identify solutions and improve customer experience Support operational processes within the smart metering function What We're Looking For We are...

Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today. This starting on 16th February 12.21ph This is a Hybrid role after training ,training will be 2 weeks from Monday 16th February in Morley Head office. Training hours will be Monday to Friday 9am to 5.30pm, office days are Tuesday and Wednesday. Shift Monday to Thursday 10am to 7pm Saturday 8am to 2pm. Friday and Sunday days off Total = 39 hours To provide administrative support relevant to the following processes: Contract maintenance Maintenance of the database, with daily analysis Liaise with the Management Team regarding daily support activities Liaise with internal and external support services to resolve daily issues affecting customers Escalate issues in a timely and effective manner Proactively support the business to customer delivery...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...

Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other...

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support...

Customer Service Executive Salary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000) Location: Stockport (SK4) Hours: Full-time, office-based (8am 4pm, 9am 5pm or 10am 6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthusiasm go hand-in-hand Are you the type of person who takes ownership, works at pace, and brings positive energy to your team If so, this is a great opportunity to join a well-established Stockport-based manufacturer known for its strong values and customer focus. Our client is seeking a motivated and proactive Customer Service Executive to join their friendly and supportive Customer Care team. You ll play a key part in ensuring customers receive exceptional service processing orders efficiently, resolving queries quickly, and keeping communication clear and professional at every stage. We re looking for someone who loves to stay busy, enjoys taking responsibility, and thrives in a team where everyone pulls together....

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment. Responsibilities: Co-ordinate customer order fulfilment with precision. Liaise with site production and keep customers updated on delivery status. Process customer sales orders efficiently using the ERP system. Raise stock replenishment orders as needed. Manage and update customer portals for key accounts seamlessly. Establish, manage, and update customer price lists accurately. Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required. To excel in this role, you'll need to showcase: A confident and professional manner when dealing with customers. A self-motivated attitude paired with a desire to learn....

Customer Service Advisor Gainsborough – Office based Monday - Friday – 36.5 Hours per week 8:30am – 5pm Monday to Thursday and 8:30am – 4pm Friday with 1 hour unpaid lunch Starting Salary - £23,914 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a Customer Service Advisor to join our passionate team at our Gainsborough Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The team are recruiting for a Customer Service Executive to join the Markham Vale site. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business. The purpose of the role is to contribute to the site s sales development through effective delivery of best in class customer service to existing and potential accounts. Primary responsibilities will...

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Leeds Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for...

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer,...

Field Service Engineer - Premium Automotive Equipment Typical Earnings : Around 37,000 (base + bonus) - with potential to earn more Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance ( 1,160/year), Monday to Friday - no weekends, Premium product training and ongoing support 4 days per week in the field, one office day per week (this can be home office based) Location: Field-based across Northern England and Scotland. Ideal home locations include: York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate Why This Role Could Be Perfect for You Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings Join a market-leading brand with a reputation for quality, innovation, and excellent customer service Enjoy variety and independence - every day is different, with travel across the region and occasional overnight...