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Business Stream
03 Mar, 2026
Permanent
Customer Service Adviser
£25,887 - £26,500 yearly
Business Stream Edinburgh, UK
Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...
Huntress - Maidstone
23 Feb, 2026
Temporary
Customer Service Advisor
Huntress - Maidstone Glasgow, UK
Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow , where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: 13.45 + up to 500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and support What we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new setting If you're confident, organised, and...
Search
23 Feb, 2026
Contract
Customer Service Advisor
Search North Lanarkshire, UK
Exciting Customer Service Opportunity! Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. Troubleshoot Issues: Identify the root cause of problems and use resources to resolve...
Search
23 Feb, 2026
Contract
Part Time Customer Service Advisor
Search North Lanarkshire, UK
Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...
Pontoon
10 Mar, 2026
Temporary
Customer Service Adviser
Pontoon Edinburgh, UK
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...
Search
07 Mar, 2026
Permanent
Customer service Team Manager
Search Edinburgh, UK
Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...
Search
23 Feb, 2026
Permanent
French Speaking Customer Service Advisor
Search Edinburgh, UK
Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...
Search
23 Feb, 2026
Permanent
Customer Service Advisor
Search Edinburgh, UK
Would you like to work for a company who truly believes in what they do? And where helping is more important than profits? If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you. Our client is committed to tackling fuel poverty and reducing carbon emissions whilst providing a first class customer service to those struggling to heat their homes. As they enter their 6th year their vision and ethos remains the same, and due to a period of growth you could become part of their dedicated Customer Service Team. Based in their Edinburgh office you would be responsible for managing all customer enquiries and the completion of service levels in line with SLAs and KPIs. The role of a Customer Service Agent requires you to liaise with local authorities, sub contractors and customers, and the same high level of service is expected for each. Alongside this your...
Search
23 Feb, 2026
Permanent
Spanish Speaking Customer Service Advisor
Search Edinburgh, UK
Job Title: Spanish Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Start Date: ASAP Fluent in Spanish? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch...
Search
05 Mar, 2026
Contract
Customer Service Advisor
Search Lasswade, UK
Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client -...
ICA
11 Mar, 2026
Permanent
Customer Service and Onboarding Advisor
ICA United Kingdom
Customer Service and Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy solving problems and supporting people as they get to grips with online tools At International Compliance Association (part of Wilmington plc) you ll help customers settle in smoothly with our learning platform. You ll walk them through first logins, help them find their way around, and answer the everyday technical questions that pop up. You ll also play an important part in keeping our onboarding steps and learning content accurate and up to date. If you enjoy a...
Camping and Caravanning Club
06 Mar, 2026
Permanent
Customer Service Advisor
Camping and Caravanning Club United Kingdom
Customer Service Advisor 37.5 hours per week, Monday- Friday 08.30-16.30 plus 1 in 4 Saturdays 09.00-13.00 (Mar-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Customer Service Advisor. The successful candidate will support the Service Centre Management Team in delivering exceptional levels of customer service and member communication, through various channels. Whilst at all times operating in a friendly and professional manner with the aim of delivering to set KPIs and SLAs within the overall objectives of the Club. Ensuring where possible, to strive to add value within all areas of communication. Daily duties and responsibilities will include: To accept, investigate and respond to all queries, whether by telephone, letter, email or escalations...
Adecco
05 Mar, 2026
Permanent
Customer Service Manager
Adecco United Kingdom
Customer Service Manager Hours: Monday to Friday 9 am to 5 pm - Office Based Role Location: Mitcham Pay Rate: 16 per hour and then 35k on the permanent side Contract Details: Full-time, Temporary to Permanent Are you ready to lead a dynamic team and elevate customer experiences to new heights? We are on the lookout for a passionate and energetic Customer Service Manager to join our vibrant team! If you thrive in a fast-paced environment and have a knack for turning challenges into solutions, we want to hear from you! Responsibilities: Lead and inspire a team of customer service representatives to deliver outstanding service. Develop, implement, and refine customer service policies and procedures. Analyze customer feedback and service metrics to drive continuous improvement. Foster a positive team environment that encourages collaboration and innovation. Handle escalated customer inquiries with professionalism and empathy. Create training programs that...
Devonshire Appointments
27 Feb, 2026
Permanent
Customer Service Advisor
Devonshire Appointments United Kingdom
Customer Service Advisor 5 days in the office Mon-Fri 8:30am-5pm Role Purpose Reporting to the Customer Services Manager, this role is responsible for the day to day running of assigned Customer Accounts for Service Graphics. Main Accountabilities: Manage and proactively monitor the status of ongoing business from assigned customer accounts. Working directly with the client, provide assistance with ongoing projects whilst offering solutions and ideas when needed. Make recommendations for improvements, cost savings and innovation. Liaise directly with the Sales Department providing additional support with customers and briefs. Raise production job tickets through the sites MIS system. Work with other internal departments with a positive approach to answer any related queries. Liaise with other divisional and group sites when required, either by submitting or receiving production briefs and orders. Proactively manage customer accounts from concept...
Adecco
04 Mar, 2026
Temporary
Food Sampling & Customer Service Facilitator
Adecco Perth, UK
Join Our Team as a Food Sampling & Customer Service Facilitator! Location: Perth, Scotland Contract: 12-month fixed-term Hourly Rate: 13.36 Working Hours: Full-time and part-time opportunities available (14-37.5 hours per week, flexible shifts between 8:30 AM and 4:30 PM, Monday-Sunday) Driving Required: Yes - access to your own vehicle (mileage reimbursed) Are you passionate about food and love engaging with people? If so, we have the perfect opportunity for you! We're seeking a Food Sampling & Customer Service Facilitator to create exciting in-store tasting experiences for shoppers. This lively and interactive role is ideal for someone who is confident, friendly, and passionate about customer engagement in the food retail space. Key Responsibilities: Customer Interaction - Proactively approach customers and invite them to participate in tasting panels. - Guide shoppers through fun, structured blind tastings using iPads and questionnaires. -...
Mango
10 Mar, 2026
Part Time
FLOOR MANAGER (24 hours, Glasgow Fort SC)
Mango Glasgow, Scotland, United Kingdom
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. For our Glasgow- Fort SC store . we are looking for a Floor Manager to join our team. Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times. 24 hours Monday to Sunday Full flexibility required - weekend and evenings included Fashion retail management is a must YOUR MAIN RESPONSIBILITIES: To ensure and provide an excellent level of customer service in the store To...
ABM
07 Mar, 2026
Full Time
Duty Manager
ABM Glasgow, UK
LOCATION: Glasgow Airport SHIFT PATTERN: 4 on 4 off, 40 per week SALARY: £40,000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION To ensure the effective leadership and performance management of all employees in the Company’s PRM operation working as part of the management team within the operation. To drive a culture of excellence in customer service and maintain an open and positive relationship with airlines and the airport authority. Main Duties & Responsibilities: Operational • Ensure that; all Airport Authority Service Level Agreements are met and maintained, the standards of service carried out meets the Company quality standards and the requirement of the Airline. Take appropriate action where standards and services are not being met. • Ensure that the “image” specified by the...
Search
06 Mar, 2026
Permanent
Recruitment Managing Consultant - Call & Contact Centre
Search Glasgow, UK
Recruitment Manager - Call & Contact Centre Team Glasgow 35,000 - 45,000 + Car Allowance, Commission & Benefits We're growing our Commercial division in Glasgow and are looking for an experienced Recruitment Manager to lead and build our Call & Contact team. If you enjoy developing people, driving performance, and building a desk alongside your team, this could be a great next step. Search is an established UK recruitment business with strong national coverage and long-standing client relationships. With continued investment and ambitious growth plans, now is a great time to join us - particularly within our Commercial specialism across Scotland. You'll be stepping into a division with real opportunity - warm client relationships, cross-team collaboration, and the freedom to shape your own direction. We don't believe in over-engineering management - we back good leaders, give them support and autonomy, and let them build. What you'll be doing: Leading and...
Mango
06 Mar, 2026
Part Time
SALES ASSISTANT (8 hours- Braehead)
Mango Glasgow, Scotland, UK
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW POSITION: For our store in Braehead, Glasgow - we are looking for a Sales Assistant to join our team. 8 hours per week- over 1-2 days, evening and weekends required Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to...
Blue Arrow
04 Mar, 2026
Temporary
Receptionist - Live In
Blue Arrow Glasgow, UK
Blue Arrow has an exciting opportunity for experienced Receptionist to join our client for the season (March - October). The venue is a busy Hotel in the beautiful Scottish Countryside, Loch Lomond Area. This is a Seasonal job starting immediately, March until October 2026 and is full time role. Due to the remote location, applicants must be able to live in or drive to location every shift. Job Role Experience working on a busy reception desk Meeting and greeting guests Checking in and out on a daily basis Taking calls Dealing with guests queries The ideal applicant: - Experience working in a hotel reception - Be available to live in or drive to the venue If this role interests you please apply today. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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