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Business Stream
03 Mar, 2026
Permanent
Customer Service Adviser
£25,887 - £26,500 yearly
Business Stream Edinburgh, UK
Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...
Capita
21 Mar, 2026
Full Time
Customer Service Advisor
Capita Glasgow, UK
Location: Skypark. Sky Park1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £25,646.40 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts between 8am to 6pm. We expect...
ABM
17 Mar, 2026
Part Time
Customer Service Agent
ABM Paisley, UK
LOCATION: Glasgow Airport SHIFT PATTERN: 4 on 2 off, 25 hours per week PAY RATE: £12.81 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Purpose: To assist passengers requiring special assistance throughout their airport journey. Key Responsibilities: · Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate. · Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points. · Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs. · Greet passengers, always ask what assistance is required,...
ABM
17 Mar, 2026
Part Time
Customer Service Host
ABM Paisley, UK
LOCATION: Glasgow Airport SHIFT PATTERN: 4 on 4 off, 26.3 hours per week PAY RATE: £13.49 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Purpose: To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Care Agent (CCA) Key Responsibilities: · To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. · Ensure that all passengers are booked into the tracking and allocation (Avtech) system. · Ensure all jobs are allocated to the CAA’s mobile device (PDA) · Ensure full customer service is provided to all PRM’s at each hosting point. · Ensure you fully adhere to the...
Search
21 Mar, 2026
Permanent
Customer Service Part Time
Search North Lanarkshire, UK
Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...
Search
14 Mar, 2026
Contract
Part Time - Customer Service Advisor
Search North Lanarkshire, UK
Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...
Search
14 Mar, 2026
Contract
Customer Service Executive
Search Edinburgh, UK
Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Start date - ASAP Salary - 28,000 - DOE with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle all aspects of a...
Pontoon
10 Mar, 2026
Temporary
Customer Service Adviser
Pontoon Edinburgh, UK
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...
Search
07 Mar, 2026
Permanent
Customer service Team Manager
Search Edinburgh, UK
Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...
Search
05 Mar, 2026
Contract
Customer Service Advisor
Search Lasswade, UK
Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client -...
PN
21 Mar, 2026
Permanent
Customer Service
Pertemps Northampton Commercial United Kingdom
Customer Service Representative Location: Northampton Office (Full-Time, On-Site) Salary: £27 - 30,000 per annum (dependent on experience) Hours: Monday to Friday, 8:00 AM - 5:00 PM ( hour lunch break) About the Role We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative. This role is pivotal in delivering exceptional service to our clients, ensuring their needs are met promptly and professionally. Key Responsibilities Client Support: Respond to customer inquiries via email, phone, and live chat. Provide accurate quotes and resolve any queries efficiently. Order Management: Monitor and manage backorders, keeping clients informed of progress. Account Support: Assist the Key Account Manager with tasks to ensure outstanding client care. Communication: Maintain clear and professional communication with clients and internal teams. Skills &...
Co
20 Mar, 2026
Permanent
Customer Service
Co-op United Kingdom
Closing date: 23-03-2026 Customer Team Member Location: Bridge Road , Kyle of Lochalsh, IV40 8BH Pay: £12.60 per hour Contract: 10 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's...
ICA
11 Mar, 2026
Permanent
Customer Service and Onboarding Advisor
ICA United Kingdom
Customer Service and Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy solving problems and supporting people as they get to grips with online tools At International Compliance Association (part of Wilmington plc) you ll help customers settle in smoothly with our learning platform. You ll walk them through first logins, help them find their way around, and answer the everyday technical questions that pop up. You ll also play an important part in keeping our onboarding steps and learning content accurate and up to date. If you enjoy a...
Adecco
05 Mar, 2026
Permanent
Customer Service Manager
Adecco United Kingdom
Customer Service Manager Hours: Monday to Friday 9 am to 5 pm - Office Based Role Location: Mitcham Pay Rate: 16 per hour and then 35k on the permanent side Contract Details: Full-time, Temporary to Permanent Are you ready to lead a dynamic team and elevate customer experiences to new heights? We are on the lookout for a passionate and energetic Customer Service Manager to join our vibrant team! If you thrive in a fast-paced environment and have a knack for turning challenges into solutions, we want to hear from you! Responsibilities: Lead and inspire a team of customer service representatives to deliver outstanding service. Develop, implement, and refine customer service policies and procedures. Analyze customer feedback and service metrics to drive continuous improvement. Foster a positive team environment that encourages collaboration and innovation. Handle escalated customer inquiries with professionalism and empathy. Create training programs that...
Devonshire Appointments
27 Feb, 2026
Permanent
Customer Service Advisor
Devonshire Appointments United Kingdom
Customer Service Advisor 5 days in the office Mon-Fri 8:30am-5pm Role Purpose Reporting to the Customer Services Manager, this role is responsible for the day to day running of assigned Customer Accounts for Service Graphics. Main Accountabilities: Manage and proactively monitor the status of ongoing business from assigned customer accounts. Working directly with the client, provide assistance with ongoing projects whilst offering solutions and ideas when needed. Make recommendations for improvements, cost savings and innovation. Liaise directly with the Sales Department providing additional support with customers and briefs. Raise production job tickets through the sites MIS system. Work with other internal departments with a positive approach to answer any related queries. Liaise with other divisional and group sites when required, either by submitting or receiving production briefs and orders. Proactively manage customer accounts from concept...
Adecco
04 Mar, 2026
Temporary
Food Sampling & Customer Service Facilitator
Adecco Perth, UK
Join Our Team as a Food Sampling & Customer Service Facilitator! Location: Perth, Scotland Contract: 12-month fixed-term Hourly Rate: 13.36 Working Hours: Full-time and part-time opportunities available (14-37.5 hours per week, flexible shifts between 8:30 AM and 4:30 PM, Monday-Sunday) Driving Required: Yes - access to your own vehicle (mileage reimbursed) Are you passionate about food and love engaging with people? If so, we have the perfect opportunity for you! We're seeking a Food Sampling & Customer Service Facilitator to create exciting in-store tasting experiences for shoppers. This lively and interactive role is ideal for someone who is confident, friendly, and passionate about customer engagement in the food retail space. Key Responsibilities: Customer Interaction - Proactively approach customers and invite them to participate in tasting panels. - Guide shoppers through fun, structured blind tastings using iPads and questionnaires. -...
Mango
22 Mar, 2026
Part Time
SALES ASSISTANT (8 hours- Braehead)
Mango Glasgow, Scotland, UK
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW POSITION: For our store in Braehead, Glasgow - we are looking for a Sales Assistant to join our team. 8 hours per week- over 1-2 days, evening and weekends required Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to...
Office Angels
21 Mar, 2026
Temporary
Temporary Receptionist
Office Angels Glasgow, UK
Temporary Receptionist Location: Glasgow Contract type: Temporary, Full-time Hours: Monday: Friday, 8.00 AM- 5.30 PM Pay Rate: 13.00 Are you a warm, professional individual with a talent for communication? We're looking for a temporary receptionist to support our client's vibrant and fast-paced team. Key Responsibilities: Greeting visitors and handling incoming calls Managing meeting rooms, bookings and organising the schedule. Manage the general inbox, ensuring client emails are dealt with efficiently. Manage and update databases, ensuring all client and customer information is up to date. Assist the team with administrative support as needed. Requirements: Previous reception or customer service experience is essential. Confident telephone manner and strong interpersonal skills. Proficient in Microsoft Office (Outlook, Word, Excel) Have exceptional written and verbal communication skills and a positive attitude. Available to start...
Search
21 Mar, 2026
Permanent
Credit Control
Search Glasgow, UK
Credit Controller 28,000 - 32,000 Kinning Park Are you a confident Credit Controller ready for your next challenge? We're recruiting for a well-established business based in Glasgow's vibrant West End. With a growing portfolio of over 200 sites, this role is key to supporting their finance team as they continue to expand. I am looking to speak with individuals who are customer focused and go above and beyond to provide exceptional service to clients. Monday to Friday: 09:00 - 17:00 What's in it for you? Annual salary review Christmas lunch, after-work drinks Cycle to work scheme EV scheme 30 minute paid lunch Paid holiday on your birthday Subsidised parking permit Key Responsibilities: Managing bank allocations and client payments Issuing payment reminders and chasing overdue debts Handling queries via phone and email, ensuring excellent customer service Liaising with property managers and solicitors on property sales Direct Debit collections and online card...
Blue Arrow
21 Mar, 2026
Contract
Duty Manager/ Supervisor
£14.50 - £15.50 hourly
Blue Arrow Glasgow, UK
Blue Arrow has an exciting opportunity for an Experienced Duty Manager to join our excellent team at this busy country hotel for the season (April - October). This is a Seasonal job starting in April until October 2026. Due to the location applicants must be car owner or be able to relocate and live in. This is based around Loch Lomond area. The ideal applicant will have a minimum of 3 years of Food and Beverage management experience, ideally in a high volume unit like a holiday camp or nightclub environment. Duties include: - Staff management - Providing excellent customer service - Adhering to Health and Safety and Food Hygiene rules - Maintaining Operational procedures and budgets - Stock ordering - Monitoring daily operations of the business The ideal candidate will have: - Previous experience as Food and Beverage Manager role - A Personal License - Be available to live in or driving to the venue If this role interests you please apply today....
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