Customer Service jobs in Cardiff

20 Mar, 2026

Full Time Permanent

Customer Service Advisor / Sales Support Administrator

£28,000 yearly

Redler Stonehouse, Gloucestershire, UK

Customer Service Advisor / Sales Support Administrator Redler Limited is offering an exciting opportunity for a motivated individual to develop a career in customer service, sales support and account management, gaining hands-on experience in quotations, CRM systems and client communication. This role is known internally as an Aftermarket Customer Service Coordinator If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Sales Administrator, Account Coordinator, Customer Support Advisor, Sales Support Assistant, Customer Service Coordinator, Sales Support Administrator ALL LEVELS OF EXPERIENCE CONSIDERED If you’ve worked in a customer service or sales support role that would be advantageous. A good telephone manner and an outgoing “can do” personality is essential and full training will be provided to develop skills including product training. SALARY: £28,000 per annum...

18 Mar, 2026

Customer Service Assistant, Go.Compare (6 Months FTC)

Future Publishing Cardiff, UK

Fancy a new customer service job, working for an award winning price comparison website? Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage entrepreneurial ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. You'll support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available. Experience that will put you ahead of the curve Great customer service operator with experience supporting customers within a contact centre environment or face to face Experience communicating...

24 Mar, 2026

Permanent

Customer Service Coordinator

Exponential-e Vale of Glamorgan, UK

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to...

04 Mar, 2026

Permanent

Customer Service Advisor

Office Angels Nether Stowey, Bridgwater TA5, UK

Customer Service Advisor Location: Bridgwater, Somerset Salary: 24,720 per annum Hours: 37.5 hours per week, Monday-Friday (8:00am - 5:00pm) Why You'll Love This Role Looking for a role where you can bring your personality, energy, and ideas? Join a forward-thinking manufacturing company that values fresh perspectives and teamwork. You'll be part of a lively, supportive environment where no two days are the same, and your input really matters. Perks You'll Enjoy Generous holiday allowance + option to buy 3 extra days Discounted full gym membership & cycle-to-work scheme Free on-site parking Award-winning Employee Assistance Programme Competitive pension scheme What You'll Be Doing Connect with customers: Answer queries via email, phone, and social media - always leaving a great impression. Own the process: Manage orders from start to finish using the ERP system. Keep projects on track: Update customers so they're always in the loop. Collaborate:...

24 Mar, 2026

Permanent

Customer Service - French & English Speaking

Red Recruitment Bristol, UK

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive...

19 Mar, 2026

Permanent

Customer Service Advisor

Connells Group HQ Bristol, UK

Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!The Role:As a Property Manager you will be fully managing a portfolio of properties across our Taylors/Chappell & Matthews/Woods/RA Bennett/John Francis brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and...

27 Feb, 2026

Permanent

Temporary to Permanent Customer Service Administrator

Office Angels Taunton, UK

Job Title: Temporary to Permanent Customer Service Administrator Location: Taunton (Due to the location you must be a driver) Hours: Monday to Friday, 8:30 am - 4:30 pm Hourly rate: 12.82 Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support We are seeking a reliable, proactive Administrator to join a welcoming and supportive team. Based in a modern office with beautiful views, this position offers a fantastic opportunity to become part of a company that truly values its people. This role will start on a temporary basis, with the potential to become permanent for the right candidate, so immediate availability or a short...

26 Mar, 2026

Temporary

Temporary Customer Service Administrator

Office Angels Sherborne DT9, UK

Job Title: Temporary Customer Service Administrator Location: Sherborne Hours: Monday to Friday, 8am - 4pm or 9am - 5pm Hourly rate: 13.45 per hour Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support Are you a friendly, organised and people-focused individual looking to join a supportive team immediately? We're partnering with a successful business in Sherborne that needs an enthusiastic Customer Service Administrator to support their busy team over the next 2-3 months. This is a fantastic opportunity to join a welcoming environment where your contribution will genuinely make a difference. You must be available...

25 Mar, 2026

Permanent

New and Used Car Sales Executive

Sytner Cardiff, UK

Sytner Select, part of Sytner Group, the UK s leading prestige motor group, is the new name for our multi-brand new and approved used car super centres across the UK. We are proud to be the UK retailer for the new Geely and Chery brands which are some of the most exciting newly launched brands to the UK market. Sytner Select are excited to offer Permanent New and Used Sales Executive roles with the potential to make a generous commission of £44,380. Our New and Used Car Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Car Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner Select Cardiff have an exciting opportunity available...

LG

24 Mar, 2026

Permanent

Store Manager

Lidl GB Cardiff, UK

Summary £46,000 - £66,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with...

22 Mar, 2026

Part Time

SALES ASSISTANT (15 hours, St Davids SC)

Mango Cardiff, UK

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW JOB: For our store in Cardiff-St Davids SC , we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 15 hours per week YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner. To be able...

21 Mar, 2026

Customer Subscriptions Associate

Future Publishing Cardiff, UK

We are Future, a global multi-platform media company with big ambitions and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. We're the name behind award-winning brands in specialist sectors like technology, gaming & entertainment, music, creative & photography, field sports, knowledge and home interest. Specialists in our field and passionate about what we do, every year we attract millions of consumers to our websites, magazines, events and social spaces. We dedicate ourselves to delivering an exceptional customer-focused service, developing life-long, valuable relationships with our customers, so we can inspire, inform, and entertain them. • We offer multiple communication channels giving customers the opportunity to speak to our committed, knowledgeable and passionate customer care team - whenever and wherever they like. • We ask for, and use feedback -...

18 Mar, 2026

Permanent

BMW Used Car Sales Executive

Sytner Cardiff, UK

Sytner Group are recruiting for an additional Used Car Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Used Car Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Used Car Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it s crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner BMW Cardiff have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Used Car Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a used car. Sytner Used Car Sales Executives work a variety of flexible patterns...

17 Mar, 2026

Permanent

Class 2 HIAB Driver

GXO Logistics Cardiff, UK

Are you an experienced Class 2 HIAB driver looking for a change? Do you enjoy being out on the road and making customers smile with every delivery? If you're ready to join a team that values your expertise, we'd love to hear from you! Here at GXO Logistics , we are looking for a full-time, permanent Class 2 HIAB driver to join our home delivery team in Bridgend for our customer, Wickes. You will be responsible for delivering large products to customer premises. You will be contracted to work 45 hours per week, working Monday to Friday , starting at 07:00. You will be required to work Saturdays during a 10-week peak period. Successful candidates with be required to pass a DBS search Pay, benefits and more: An annual salary of £30,723 Achievable legal compliance bonus of £1,920 39 hours average per week (annualised contract of 2028 hours per year) Standard working pattern 5 days - Monday to Friday Sixth shift overtime available during peak season...

17 Mar, 2026

Permanent

New Homes Sales Advisor

Allen and Harris Cardiff, UK

Job Description We're looking for a highly motivated New Homes Sales Advisor to complement our team onsite in Roath . The main purpose of this role is sales generation and to act as the primary point of contact for perspective house buyers, guiding them through the process from initial meeting to handover of their new home.OTE- £30K-£35K - Uncapped Commission - Career Progression What's in it for you as our New Homes Sales Advisor? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a New Homes Sales Advisor Effectively manages sales generation by utilising development, marketing materials, model homes, local resources and developer relationships. Serves as trusted advisor and primary point of contact for homebuyer from initial meeting through to home completion. Builds confidence with...

11 Mar, 2026

Temporary

Meter Reader

£13.45 - £14.00 hourly

Gi Group Cardiff, UK

We are hiring Full Time METER READERS in your postcode now! Role: Meter Reader (gas and electricity only) - working close to home no experience is required. Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: 13.45 - 14.00 per hour basic pay (weekly payment) Weekly Hours 37.5 hours a week with flexible start and finish times Monday - Friday between 8am - 8pm. 28,000 to 30,000 average annual earnings. Progression and promotion opportunities for higher earnings -( 360 technical Meter Reader, Auditor, Gas...

11 Mar, 2026

Temporary

Reception- Cardiff

Office Angels Cardiff, UK

Temporary Receptionist role Working days: 17th, 19th, 26 th March Shift times: 09:00-17:00 Pay rate: 12.60 an hour Location: Cardiff CF10 What You'll Do: As our Receptionist, you will be the first point of contact for clients and visitors. Your role will be essential in creating a welcoming atmosphere and ensuring smooth day-to-day operations. Here's what you can expect: Greet and assist visitors with a warm and friendly demeanor Manage incoming calls and direct them to the appropriate departments Maintain a tidy reception area that reflects our professional image Handle incoming and outgoing mail and packages Support administrative tasks and provide assistance to team members as needed Coordinate meeting room bookings and assist with any guest requirements What We're Looking For: We want someone who is not just skilled but also has a positive attitude! Here's what you should bring to the table: Excellent communication skills, both verbal and written A...

10 Mar, 2026

Full Time

Assistant Business Manager

Charlotte Tilbury Cardiff, UK

Assistant Business Manager, Charlotte Tilbury - JLP Cardiff 40 Hours per week, Full time position, FTC contract About the Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth,...

07 Mar, 2026

Permanent

Business Development Executive

Yolk Recruitment Cardiff, UK

Business Development Executive Basic salary 28k OTE 40K Office based - Cardiff Yolk Recruitment are working on behalf of a leading comparison service, looking for an experienced New Business Executive to join a brilliant company in Cardiff. This is a great opportunity for anyone with a background of sales who loves working towards targets, earning as much as possible and being a part of a strong team. As a Business Executive you will be working closely with the sales team and will be accountable for generating new clients. Your day will be made up of building relationships, dealing with any inbound & outbound enquiries. This role will be office based with two remote working days per month should you wish to use them. Main responsibilities as a Business Development Executive Undertake a high volume of phone calls, both inbound and outbound, to prospective clients. Targeted at 10 sales per month. Build strong relationships with potential new clients. Be...

07 Mar, 2026

Full Time

Complaints Assistant - Magazine Subscriptions

Future Publishing Cardiff, UK

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...