What you'll be doing We are a business with one mighty mission: to save people time and money, sustainably. Our innovative and ever-evolving technology takes the boredom, confusion and time-wasting out of sorting household bills. And we're constantly growing - by investing in our staff, promoting creativity and nurturing new talent, we stay at the front of our industry and push in new directions Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. and deliver excellent customer service. You'll show empathy to customers across multiple channels including telephone, email, social media and reviews. You'll have knowledge of what it is to work in the financial services industry following FCA guidelines and will understand frustrations that customers may have with knowledge around insurance products and provider Experience that will put you ahead of the curve Customer service - you'll have experience...

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 13th July 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars,...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues that may affect Exponential-e customers To...

Roofer's Mate - South Wales & South Regio Salary: 25,500 Basic + Overtime + Excellent Benefits We are currently recruiting for an experienced and motivated Roofer's Mate to join a growing maintenance team working on behalf of a leading national discount retailer. This is an excellent opportunity for someone with roofing maintenance experience who is looking for a long-term career with a well-established company that offers regular overtime, ongoing training, and an excellent benefits package. The Role Working as part of a two-person team, you will support the Roofing Technician in delivering planned and reactive roofing maintenance across retail sites throughout South Wales and the South of England. Key responsibilities include: Assisting with the inspection, maintenance, and repair of various roofing systems, including slate, metal, and felt roofs Cleaning and clearing gutters, downpipes, and drainage systems Supporting roof repair and preventative...

Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services,...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex...

Are you looking for a rewarding weekend role in a fast-paced automotive environment? Do you enjoy meeting new people and delivering exceptional customer service? If so, we'd love to hear from you. Sytner Select is looking for a confident, enthusiastic and well-presented Weekend Sales Support Assistant to join our team. This is an excellent opportunity for someone looking to gain experience within the motor trade, whether you're a student, seeking additional weekend income, or considering a future career in automotive sales. Key Responsibilities: Welcoming and hosting customers in the showroom Assisting customers during their visit and ensuring a first-class experience Accompanying and organising vehicle test drives Answering incoming telephone enquiries professionally and efficiently Supporting the sales team with day-to-day showroom activities Handing over sold vehicles to customers and ensuring a memorable delivery experience Maintaining high showroom...

We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based...

Assistant Business Manager, Charlotte Tilbury - JLP Cardiff 40 Hours per week, FT position, Perm contract About the Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative...

Sytner Select Cardiff are excited to offer a full time permanent Sales Executive role with a basic salary of £21,000 and the potential to make a generous commission with no cap. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About The Role Sytner Cardiff have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers face to face, via telephone email and video call contact, to enable a full support and understand their needs, on their journey to buying a new or used vehicle....

Are you an experienced Account Manager, Customer Success Manager, Customer Services Manager, Member Services Manager, or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium...

Account Manager Location: Hybrid, Office base in Cardiff CF15 7QZ Initially in the office three days per week Salary: £30,000 - £40,000 per annum, DOE + Up to £10,000 commission! Contract Type: Full-time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis, part of Wilmington plc, is looking for a proactive, relationship-focused Account Manager to take ownership of a portfolio of valued customers and drive meaningful growth. This is a fantastic opportunity for someone who loves building strong partnerships, uncovering new opportunities, and delivering real commercial impact. You ll be responsible for managing around 130 client accounts, nurturing existing relationships while identifying...

Electrical Maintenance Operative Location: South Wales (ideal for candidates within 45 minutes of Newport) Salary: 30,000 - 45,000 Hours: 40 hours per week Monday to Friday (08:00 - 16:30) The Opportunity An established and fast growing business within the self-storage and commercial property sector is looking for a skilled Electrical Maintenance Operative to support its expanding portfolio across South Wales and the Midlands. This organisation has built a strong reputation for quality, customer service, and continuous growth. With multiple sites including self-storage facilities, office spaces, and retail units, this role offers variety, stability, and long term progression. What You'll Be Doing Carrying out planned and reactive electrical maintenance across multiple sites Diagnosing faults and completing effective repairs using appropriate tools and techniques Conducting inspections to ensure buildings remain safe, compliant, and fully operational Working in...

Health and Safety Manager / Health and Safety Officer Location: Newport with travel across additional UK sites Salary: 40,000 to 45,000 Hours: 40 hours per week Monday to Friday Rota based between 08:00 and 19:00 The Business Our client is a well established and rapidly expanding organisation operating within the self storage and commercial property sector. With multiple sites across the UK and ambitious growth plans, they have built a reputation for delivering excellent customer service, strong operational performance and high compliance standards. As the business continues to grow, they are seeking a Health and Safety professional to support and enhance safety, compliance and fire management standards across their UK operations. The Opportunity This opportunity is open to both experienced Health and Safety Managers and ambitious Health and Safety Officers looking to take the next step in their career. The role will particularly suit candidates who have gained Health and...

Internal Sales Engineer Newport 26100/400 Up to 30,000 Benefits Package: A starting salary of up to 30,000 25 days holidays plus bank holidays Early finish on Fridays Christmas saving scheme Contributory private pension Free parking on site A leading manufacturer of complex mechanical components is looking to add to its progressive sales team. Providing to an international supplier base, this company has an enviable reputation as a market leader in their field across the globe. This is a fantastic opportunity to grow and develop with in one of South Wales' most stable businesses. Role & Responsibilities: Work towards meeting sales targets and deadlines Receive customer enquiries and acknowledge receipt Review and evaluate customer requirements, including technical specifications Liaise with Engineering, Production, Quality & Purchasing Departments when required, obtain labour costs and machining times from Production Department Generate...

Start Date of Assignment: Urgently End Date of Assignment: 1 October 2026 (possibly TTP) Job Title: Minibus Driver Location of Role: Airport Parking & Hotels Ltd, Nurston, Barry, Vale of Glamorgan, CF62 3BH Hours of Work: 24 hours per week. 12 hour shifts (days and nights) Pay Rate: 13.97 per hour (post parity from day one) Job Description: Customer Service - Meet and greet customers, answer any questions they may have Manual handling - load and unload their luggage into the minibus safely Vehicle Maintenance - Conduct required pre and post trip inspections, report any defects and issues. Compound operations - Park, retrieve and reposition vehicles within the secure company compound and designated holding zones. Time Management - Monitor flight schedules and traffic conditions to ensure on-time arrivals and departures Additional information: Basic DBS required. Manpower to provide wet weather gear. For insurance purposes candidate must be 25...

Project Manager - Rail / Rolling Stock Overhaul Location: Cardiff Salary: 48,800 per annum Contract: Permanent Project Manager - Rail Vehicle / Rolling Stock Overhaul An exciting opportunity has arisen for an experienced Project Manager to join a leading rail engineering and maintenance organisation based in Cardiff. The business specialises in the overhaul, refurbishment, heavy maintenance and modification of rail vehicles and components, supporting a significant proportion of the UK's passenger rail fleet. With a strong reputation for engineering excellence, safety and customer service, the organisation continues to invest in its people, facilities and future growth. This role offers the opportunity to take ownership of complex rolling stock overhaul and heavy maintenance projects, working with major rail operators, asset owners and engineering teams to deliver high-quality outcomes. The Role Reporting to the Head of Production, you will be responsible for...

TSS are looking for a Retail Security Officer to work in a store in Barry , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA licence. Position: Retail Security Officer Location: Barry Pay Rate: £13.85 per hour Hours: Various between 6am and midnight Shifts: Various over 7 days Your Time at Work As a Retail Security Officer you will be responsible for: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are...

We are currently recruiting for a Security Officer to join the G4S team, working for a well known-site in Cardiff! Contract Information: Pay Rate: £12.71 per hour Hours: 40 hours per week Shift Pattern: Days only, 12:00pm-20:00pm , please be aware that hours may change to include nights at a later date SIA Licence: Door Supervisor or Security Guarding Applicants must have a valid SIA license and a Full UK Driving Licence (Manual) to be considered for this role. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Security Officer, your duties will include: - Office-based duties - Possible deliveries/collections in the client's van - Patrolling the site, on foot or by vehicle - Access and Egress control - Monitoring of visitors, staff and customers to the sites - Responding to security breaches and medical incidents - Ensuring all customer standards are met on each site Our Perfect Worker It is...