Customer Service jobs in Cardiff

20 Mar, 2026

Full Time Permanent

Customer Service Advisor / Sales Support Administrator

£28,000 yearly

Redler Stonehouse, Gloucestershire, UK

Customer Service Advisor / Sales Support Administrator Redler Limited is offering an exciting opportunity for a motivated individual to develop a career in customer service, sales support and account management, gaining hands-on experience in quotations, CRM systems and client communication. This role is known internally as an Aftermarket Customer Service Coordinator If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Sales Administrator, Account Coordinator, Customer Support Advisor, Sales Support Assistant, Customer Service Coordinator, Sales Support Administrator ALL LEVELS OF EXPERIENCE CONSIDERED If you’ve worked in a customer service or sales support role that would be advantageous. A good telephone manner and an outgoing “can do” personality is essential and full training will be provided to develop skills including product training. SALARY: £28,000 per annum...

18 Mar, 2026

Customer Service Assistant, Go.Compare (6 Months FTC)

Future Publishing Cardiff, UK

Fancy a new customer service job, working for an award winning price comparison website? Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage entrepreneurial ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. You'll support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available. Experience that will put you ahead of the curve Great customer service operator with experience supporting customers within a contact centre environment or face to face Experience communicating...

26 Feb, 2026

Contract

Customer Service Representative I

Randstad Construction and Property Caerphilly, UK

Customer Service Representative Location: Caerphilly, CF83 Pay: 12.21 per hour Contract: 3 months, Full-Time (potential for extension) The Opportunity Are you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn't just about answering phones; it's about becoming an expert for our customers and building lasting relationships through professional, empathetic support. Your Day-to-Day Manage Inquiries: Handle customer questions via multiple channels with speed and professionalism. Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions. Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records. Collaborate: Work closely with cross-functional teams to resolve complex cases and ensure a seamless customer journey. Continuous Growth: Stay...

24 Feb, 2026

Permanent

Customer Service Advisor

Spire Healthcare Vale of Glamorgan, UK

Customer Service Advisor Private Patients Team Permanent Full-Time St Mellons Competitive salary plus excellent benefits We're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team . In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey. If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you. Duties and responsibilities Handling own enquiry workload effectively Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking Working to agreed KPIs with positive and proactive...

04 Mar, 2026

Permanent

Customer Service Advisor

Office Angels Nether Stowey, Bridgwater TA5, UK

Customer Service Advisor Location: Bridgwater, Somerset Salary: 24,720 per annum Hours: 37.5 hours per week, Monday-Friday (8:00am - 5:00pm) Why You'll Love This Role Looking for a role where you can bring your personality, energy, and ideas? Join a forward-thinking manufacturing company that values fresh perspectives and teamwork. You'll be part of a lively, supportive environment where no two days are the same, and your input really matters. Perks You'll Enjoy Generous holiday allowance + option to buy 3 extra days Discounted full gym membership & cycle-to-work scheme Free on-site parking Award-winning Employee Assistance Programme Competitive pension scheme What You'll Be Doing Connect with customers: Answer queries via email, phone, and social media - always leaving a great impression. Own the process: Manage orders from start to finish using the ERP system. Keep projects on track: Update customers so they're always in the loop. Collaborate:...

25 Feb, 2026

Permanent

Customer Service Officer

Hunter Selection Bristol, UK

Customer Service Officer Bristol 28,000 - 30,000 Monday-Friday Days Early Finish Friday Benefits:- 25 Days Holiday + Banks Our client is a leading industrial manufacturing company, with a reputation for product quality which is second to none and industry leading standards. They are looking for a charismatic, driven and hands-on Customer Service Officer to liaise with customers and provide and process information in response to enquiries, concerns and requests about products and services in a timely manner. Role & Responsibilities: Manage key customer accounts, ensuring satisfaction, timely communication, and order accuracy. Act as the primary liaison between customers and internal teams (production, purchasing, quality, and finance). Monitor and report on order status, performance against budget, and customer trends. Ensure all orders meet ISO 9001 standards and company contract review procedures. Handle daily tasks including stock...

19 Mar, 2026

Permanent

Customer Service Advisor

Connells Group HQ Bristol, UK

Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!The Role:As a Property Manager you will be fully managing a portfolio of properties across our Taylors/Chappell & Matthews/Woods/RA Bennett/John Francis brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and...

27 Feb, 2026

Permanent

Temporary to Permanent Customer Service Administrator

Office Angels Taunton, UK

Job Title: Temporary to Permanent Customer Service Administrator Location: Taunton (Due to the location you must be a driver) Hours: Monday to Friday, 8:30 am - 4:30 pm Hourly rate: 12.82 Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support We are seeking a reliable, proactive Administrator to join a welcoming and supportive team. Based in a modern office with beautiful views, this position offers a fantastic opportunity to become part of a company that truly values its people. This role will start on a temporary basis, with the potential to become permanent for the right candidate, so immediate availability or a short...

21 Mar, 2026

Permanent

Customer Service Executive

Office Angels Yate, Bristol BS37, UK

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Hours 09.00-17.30 (phone number removed) Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting...

28 Feb, 2026

Temporary

Customer Service Advisor

Adecco Yate, Bristol BS37, UK

Join Our Client South Gloucestershire Council's Team as a One Stop Shop Customer Care Officer! Are you passionate about delivering exceptional customer service and making a real difference in your community? We are looking for a dedicated One Stop Shop Customer Care Officer to join our vibrant team in Kingswood. This is a temporary, full-time position with an hourly rate of 13.47. About the Role: As a key member of our Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. You will handle complex and challenging situations, providing valuable support to individuals in need, some of whom may be vulnerable. Your role will encompass: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services like Council Tax and Housing Benefits. Promoting digital inclusion, helping...

20 Mar, 2026

Permanent

Temporary Customer Service Administrator - Immediate Start

Office Angels Sherborne DT9, UK

Job Title: Temporary Customer Service Administrator Location: Sherborne Hours: Monday to Friday, 8am - 4pm or 9am - 5pm Hourly rate: 13.45 per hour Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support We are seeking a reliable and passionate Customer Service Administrator to join a welcoming and supportive team due to an increase in business levels. You main responsibilities will be answer incoming calls and make outgoing calls to existing customers, whilst always providing a high level of customer service. This role is temporary for a minimum of 2 -3 months therefore you must be available immediately and able to commit to...

18 Mar, 2026

Temporary

Customer Service Officer

Adecco Exeter, UK

Join Our Client Devon and Cornwall Police OPCC's Team as a Customer Service Support Officer! Are you passionate about public service and making a difference in your community? We are seeking a dedicated and enthusiastic Customer Service Support Officer to join their team on a temporary basis. This is an exciting opportunity to be the first point of contact for the public, ensuring their voices are heard and their needs are met! Position Details: Contract Type: Temporary Hourly Rate: 13.33 Working Pattern: Full Time Your Role: As a Customer Service Support Officer, you will play a vital role in our organization. Your principal responsibilities will include: Being the First Point of Contact: Handle communications via telephone, email, letters, and social media, providing timely and professional responses. Providing Support: Offer information, advice, and guidance to the public and partner agencies. Managing Communications: Oversee OPCC phonelines and social media,...

17 Mar, 2026

Temporary

OPCC Customer Service Support Officer

Adecco Exeter, UK

Join Our Client Devon and Cornwall Police OPCC's Team as a Customer Service Support Officer! Are you passionate about public service and making a difference in your community? We are seeking a dedicated and enthusiastic Customer Service Support Officer to join their team on a temporary basis. This is an exciting opportunity to be the first point of contact for the public, ensuring their voices are heard and their needs are met! Position Details: Contract Type: Temporary Hourly Rate: 13.33 Working Pattern: Full Time Your Role: As a Customer Service Support Officer, you will play a vital role in our organization. Your principal responsibilities will include: Being the First Point of Contact: Handle communications via telephone, email, letters, and social media, providing timely and professional responses. Providing Support: Offer information, advice, and guidance to the public and partner agencies. Managing Communications: Oversee OPCC phonelines and social media,...

Co

20 Mar, 2026

Permanent

Customer Service

Co-op Dorset, UK

Closing date: 23-03-2026 Customer Team Member Location: 7-8 Oak Tree Parade Bransgore, North Christchurch, BH23 8AB Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a...

12 Mar, 2026

Permanent

Customer Service Administrator

Planet Recruitment Witney, UK

Planet Recruitment are looking for a Customer Service Administrator to join our client based near Witney. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. This is a permanent full time office based position. Duties of the role : Dealing with customer and client queries via telephone and email Using internal programmes to generate customer orders Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By...

04 Mar, 2026

Permanent

Customer Service Advisor Temporary to Permanent

Office Angels Bournemouth, UK

Hours 8.30am - 5.00pm Monday - Friday Salary 26,250 + Excellent Benefits Join Our Team as a Customer Service Advisor. What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic : A positive attitude that can brighten the office! Organised : Ability to manage multiple tasks efficiently. Team Player : Willing to collaborate and support colleagues. Tech-Savvy : Comfortable using various software and systems. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position...

27 Feb, 2026

Permanent

Customer Service Advisor Temporary to Permanent

Office Angels Bournemouth, UK

Hours 8.30am - 5.00pm Monday - Friday Salary 26,250 + Excellent Benefits Join Our Team as a Customer Service Advisor. Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you! What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic : A positive attitude that can brighten the office! Organised : Ability to manage multiple tasks efficiently. Team Player : Willing to collaborate and support colleagues. Tech-Savvy : Comfortable using various software and systems. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment...

18 Mar, 2026

Contract

Specialist Customer Service Officer

Vibe Recruit Oxfordshire, UK

Specialist Customer Service Officer About the Role We are looking for a compassionate and customer-focused Specialist Customer Service Officer to join a busy and supportive team. Acting as the first point of contact for adult social care enquiries, you will play a key role in supporting members of the public, partner agencies, and vulnerable individuals across Oxfordshire. This is a varied and rewarding position where no two days are the same. You will handle enquiries via phone, email, and digital channels, helping people access the support and services they need. Key Responsibilities Act as the first point of contact for adult social care enquiries Handle calls and communications from the public and partner agencies (including emergency services and medical professionals) Carry out initial assessments and arrange appropriate support, including disability aids Identify and process safeguarding concerns and referrals Manage emergency service...

20 Mar, 2026

Permanent

Customer Service Advisor

Plum Personnel Shirley, Solihull, UK

We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service. You'll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers in helping to resolve any issues. Experience gained in customer service and possess a true 'can-do' attitude and strong work ethic? Seeking an opportunity within a friendly office environment? Plenty of initiative, tech savvy and good problem solver. Ambitious to join an exciting, well-respected and thriving organisation? This could be the role you're seeking! Our client is a...

17 Mar, 2026

Permanent

Customer Service Advisor

RA Bennett Warwick, UK

Job Description We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Leamington Spa: Warwick . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. What's in it for you as a Property Manager? Get full training and development A good understanding of the residential lettings industry Opportunity to undertake industry qualifications Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Manager Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial...