What you'll be doing We are a business with one mighty mission: to save people time and money, sustainably. Our innovative and ever-evolving technology takes the boredom, confusion and time-wasting out of sorting household bills. And we're constantly growing - by investing in our staff, promoting creativity and nurturing new talent, we stay at the front of our industry and push in new directions Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. and deliver excellent customer service. You'll show empathy to customers across multiple channels including telephone, email, social media and reviews. You'll have knowledge of what it is to work in the financial services industry following FCA guidelines and will understand frustrations that customers may have with knowledge around insurance products and provider Experience that will put you ahead of the curve Customer service - you'll have experience...

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 13th July 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars,...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues that may affect Exponential-e customers To...

Are you confident, customer-focused, and eager to grow within sales? We're recruiting for a growing, well-established business within industrial distribution, offering excellent progression and development. The Role Deliver outstanding customer service via phone, email, and face-to-face Handle enquiries, process orders, and resolve issues Identify and maximise sales opportunities Build strong customer relationships Support external sales and follow up on quotes About You Strong customer service background with some sales experience Confident communicator and team player Proactive, organised, and target-driven Good IT skills (Microsoft Office/CRM) What's on Offer Competitive salary + benefits Career progression and training Supportive team and positive culture A great opportunity to develop your career in a fast-paced, customer-focused environment. Please note that no terminology in this advert is intended to discriminate on the grounds of a...

JOB TITLE: Customer Service Administrator - Temporary (ASAP Start - Ongoing) LOCATION: Exeter (free parking available) HOURLY RATE: 13.50 per hour HOURS: Monday - Friday 9.00am - 5.00pm BENEFITS: We would love for you to join us, some of the fantastic perks of temping through include: Weekly pay Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant for additional support Our client is looking for a confident and proactive Customer Service Administrator to join their team on a temporary ongoing basis with an immediate start available. This is a great opportunity to join a busy and supportive environment where you will play a key role in providing excellent customer service and administrative support. The successful candidate will need to be comfortable working in a fast-paced environment and confident picking up new computer systems quickly. MAIN RESPONSIBILITIES: Handling incoming customer...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

JOB TITLE: Customer Service Team Leader PERKS: Modern open plan office, monthly profit share bonus scheme, holiday buy-back scheme, company sick pay, free onsite parking, Perks at Work scheme, unlimited 'tuck shop' snacks, free lunch every Friday, charity dress down day every Friday, cycle to Work scheme, complementary Birthday vouchers, subsidised workplace massage, eye vouchers, employee assistance programme (EAP), company social and corporate events COMPANY: Manufacturing CONTRACT : Permanent HOURS: Monday - Friday, 8am - 5pm START : ASAP PAY RATE : Up to 36,000 LOCATION: Poole ABOUT THE ROLE: Manage Sales Shared Services Customer Experience Associates, ensuring excellent customer service via phone and email. Handle customer queries using appropriate communication styles. Respond promptly while maintaining a positive, needs-focused approach. Accurately document interactions, track progress, and manage accounts. Proactively identify opportunities...

Part Time Administrator Location: Ringwood Monday - Friday flexible on the start time to accommodate but will need in office presence Mon - Fri 28- 30,000 equivalent on hours Parking on site We're looking for a friendly and organised part-time Administrator to join this small, supportive team. This is a varied role combining general admin support with light client contact, helping us maintain great relationships with our customers. General administrative support for the team Managing records and keeping client information up to date Making occasional friendly calls to existing or previous clients to check in and keep them engaged with our services Supporting the team with day-to-day coordination tasks Please do upload your cv today, our client is looking to hold interviews next week for this role! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of...

GLL is looking for a Customer Service Advisors at Wantage Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. Shifts Available: Mondays 17:00 - 22:00 Tuesday 17:00 - 22:00 Wednesday 17:00 - 22:00...

We are currently recruiting for a Customer Service Advisor in Bromsgrove on a full time and permanent basis. Salary, Hours and Benefits Salary: 25,000 per annum Hours: Monday to Friday, 9:00am to 5:00pm with a 30-minute lunch break Job Type: Full-time, Permanent Location: Bromsgrove On-site parking Your birthday off as an additional day of annual leave Well-being awards About the role: This is a fantastic opportunity for a reliable, organised, and enthusiastic individual who enjoys delivering excellent customer service and thrives in a fast-paced working environment. Working closely with both customers and the internal sales team, you will play a key role in ensuring orders, queries, and returns are handled efficiently and professionally. Key duties: Manage daily contact with existing customers Respond to customer queries via telephone and email Process customer orders accurately using Sage Handle returns and credit requests using Sage Work closely...

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Abingdon, Oxfordshire as a Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to permanent basis. Role: Customer Service (Temp to Permanent) Location: Abingdon, Oxfordshire Salary: 12.21 Working Monday to Fridays 8am-5pm (40 hours) Key Responsibilities: The main duties for this Customer Service Coordinator role would be making contact with service users and agreeing a convenient maintenance/ service/test time. You will be responsible for scheduling and manifesting maintenance bookings with inset periods and entering on to internal system and book into technicians Outlook diaries. Dealing with all queries and enquiries from service users. Carrying out administrative tasks within the team Any other duties that may be reasonably required Candidate Specification: Excellent communication and interpersonal...

Hours 8.30am - 5.00pm Monday - Friday Salary 26,250 + Excellent Benefits Join Our Team as a Customer Service Advisor. What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic : A positive attitude that can brighten the office! Organised : Ability to manage multiple tasks efficiently. Team Player : Willing to collaborate and support colleagues. Tech-Savvy : Comfortable using various software and systems. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Customer Service Coordinator - Temporary position Hourly Rate: 15.00 per hour Start Date: ASAP Duration: 3 months with a possibility to be extended Location: Egham, fully office-based - 5 days a week We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced customer service team. This is a fantastic opportunity for someone who has previous experience supporting and helping customers with queries and complaints. You must be confident working within a fast paced environment and be able to hit the ground running from day 1. The Role As a Customer Service Coordinator, you will be responsible for managing customer queries and cases from initial logging through to completion. You'll coordinate appointments, liaise with internal teams and contractors, maintain accurate records, and ensure all issues are resolved efficiently and professionally. This role will involve regular use of Salesforce and...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:30 - 5.00 Are you passionate about delivering world-class customer service while navigating the fast-paced world of logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Being responsible for the order management, including placing orders and providing accurate pricing and quotes. Working closely with the external Sales team, international factories and...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Customer Service Specialist (Import/Export) Birmingham City Centre £30,000 Hours: 7.00am 3.30pm Are you passionate about delivering exceptional customer experiences on a global scale? We re looking for a proactive, solutions-driven Customer Experience Specialist to join a team and support customers across the Middle East & African region. This is a fast-paced role and you will take responsibility for the customer from point of order to delivery. From managing complex international shipments and export compliance to building strong customer relationships. Working in this role, you will be Delivering a first-class customer experience across all communication channels Managing and monitoring customer orders, pricing, quotations, and fulfilment Coordinating high-volume international logistics and export documentation Building strong relationships with customers and international colleagues Identifying opportunities to support sales growth...

Customer Service & Retention Advisor About the Business We are an established and growing consumer brand with a strong reputation within our sector and an award-winning workplace culture. We are passionate about creating exceptional experiences for both our customers and employees. Our values are centred around Authenticity, Collaboration, Responsibility, and Entrepreneurial thinking. We are committed to creating an inclusive environment where individuals from all backgrounds can thrive and bring their true selves to work. Main Purpose of the Role As a Customer Service & Retention Advisor, you will provide exceptional customer service while supporting customer retention initiatives and delivering an outstanding customer experience. Role Requirements Deliver friendly and efficient customer service across inbound and outbound channels, including email, telephone, social media and live chat. Respond promptly and professionally to customer reviews on public...