WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

A Business and Sales Support Administrator is required local to Cheltenham, to support the sales and wider business operations teams of a growing renewable energy technology manufacturer. The Business and Sales Support Administrator will play an important part in processing customer purchase orders, progressing sales activity and keeping accurate business records. The role involves regular contact with residential customers, trade customers, wholesalers, installers and suppliers by telephone and email. The successful Business and Sales Support Administrator will be organised, accurate and comfortable managing several priorities in a busy commercial environment. This is a varied opportunity for someone who enjoys keeping work moving, supporting colleagues and delivering a professional service to customers and partners. Key Responsibilities Process customer purchase orders accurately and progress them through each stage. Maintain clear order records and keep...

Interim Community Manager Cheltenham Full-Time Temporary Contract 15.00 - 18.00 per hour (DOE) Immediate Start Contract until at least January with potential extension We are currently recruiting for an experienced Interim Community Manager to join a busy, customer-focused workspace environment in Cheltenham. This is an excellent opportunity for a confident and proactive manager to lead on-site operations and ensure an exceptional experience for clients, members, and visitors. Key Responsibilities Oversee the day-to-day running of the site Lead, support, and motivate the on-site team Deliver outstanding customer service and member experience Build strong relationships with clients and stakeholders Manage front-of-house operations and site presentation Coordinate meetings, events, and community activities Monitor operational performance and customer satisfaction Ensure health & safety and compliance standards are maintained About You Previous...

What you'll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Where we have close knit networks of convenience stores it may mean that you need to help another store now and then. What makes a great customer & trading manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee...

LOCATION: REGENT ARCADE SHOPPING CENTRE SHIFT PATTERN: 3on 3off 12hour shifts plus overtime HOURS: 42 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.  KEY RESPONSIBILITIES  To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.  Carry out regular patrols of the shopping centre as detailed in the site...

WHAT'S IN IT FOR YOU? Competitive salary package 37.5 hours per week with term-time schedule Use of college sports facilities during allocated times School lunch provided during term time Access to pension scheme (subject to probation) Opportunity to work in a supportive educational environment Contribute to a respected independent school with strong academic and extracurricular activities MUST HAVE'S Previous finance experience with accurate data management Experience in debtor management and collections Ability to work efficiently under pressure and meet deadlines Confident, self-motivated, and highly organised Excellent communication and customer service skills Proficient in Office 365, Word, Excel, and Email Team player with a professional attitude NICE TO HAVE'S Experience in fees administration or school finance Familiarity with school billing systems (e.g., iSAMS, Pass, Evolve) Knowledge of Direct Debit collections Relevant...

Trainee Sales Executive Cheltenham 25,000 to 28,000 + Uncapped Commission + Employee Ownership Bonus Realistic First Year Earnings: 35,000 to 45,000+ Are you confident on the phone and enjoy speaking with people? Whether you've worked in retail, hospitality, customer service, a contact centre or an office environment, this could be the perfect opportunity to start a rewarding career in sales. We're recruiting on behalf of a successful and growing Gloucestershire business that is expanding its sales team. Full training is provided, so attitude, communication skills and ambition are more important than previous sales experience. What's in it for You? 25,000 to 28,000 basic salary Uncapped commission structure Realistic first year earnings of 35,000 to 45,000+ Employee ownership and profit share bonus Early finish every Friday 25 days holiday plus bank holidays Holiday buy and sell scheme Full training and ongoing development Clear career...

WHAT'S IN IT FOR YOU? Leadership opportunity within an established sales team Chance to develop and implement innovative strategies Supportive environment focused on continuous improvement Opportunity to influence business growth and profitability Work with a committed management team MUST HAVE'S At least two years' sales management experience in B2B environment Proven track record of achieving and exceeding sales targets Strong commercial acumen with focus on profitable growth Excellent people management skills Good IT literacy, especially in Microsoft Excel and CRM systems Strong analytical skills and data-driven decision-making ability Effective communicator with strong written and verbal skills NICE TO HAVE'S Experience in managing sales KPIs and reporting Knowledge of financial principles, including P&L and balance sheet interpretation Familiarity with strategic process improvement techniques Previous experience in the same or...

WHAT'S IN IT FOR YOU? Full training and mentorship from experienced recruitment professionals Direct coaching and support from senior leadership Uncapped commission and performance incentives Access to the latest recruitment technology and AI tools Dedicated administration support Monthly team socials and regular incentives A fun, collaborative and supportive working environment Clear progression opportunities into Recruitment Consultant positions Work with an established brand and loyal client base Opportunity to develop valuable sales, recruitment and relationship management skills MUST HAVE'S Excellent communication and interpersonal skills Confident speaking to people over the phone and via video Strong organisational skills and attention to detail Self motivated and eager to learn Positive attitude with a strong work ethic Comfortable working towards targets and objectives Ability to manage multiple tasks in a fast paced environment...

Role Field Service Engineer Salary £40,000 to £42,000 (DOE) Location Gloucestershire / South West with Occasional Stay Aways Shift Pattern Days Monday to Friday Benefits Company Van, Premium Overtime Rate, Good Pension Contribution, Excellent Training, Private Healthcare The Company A reputable and thriving company that design, manufacture, install and service fluid power systems and components for clients across Aerospace, Automotive and Manufacturing. They have continued to grow and evolve and have expand to supply to other sectors, therefore seen as a market leader within their industry. Additionally, they have made huge investment in their infrastructure and systems to have the most up to date technology that means that their customer benefit from a more streamlined process. They offers fantastic training opportunities for their Onsite Service Team including yearly budget allocations for development, detailed training and Health & Safety Training....

Job Title: Traffic Engineering Team Manager (Engineering and Surveying) Location: Westgate Street, Gloucester, GL1 2TG Contract duration: Permanent Working Hours: 37 hours per week (09:00-17:00) Start Date: ASAP Pay Rate: PAYE £ 60,532.00 per annum Job Ref: (phone number removed) Job Responsibilities Lead and manage the Traffic Engineering team , providing project management, engineering design and contract management services for the Council s capital highway programme. Provide confident leadership and effective management to ensure the operational delivery of the service. Lead the delivery of a substantial programme of highway improvements, ensuring projects are delivered safely, to budget and within agreed programmes. Oversee the delivery of highway and traffic engineering schemes throughout their lifecycle, including: Road safety and casualty reduction Safer Roads and Community 20s initiatives Active travel and sustainable transport Public...

Job Description Join Our Team as a Lettings Manager at Taylors, Connells Group At Taylors , part of the Connells Group, we are proud to be the Home of Opportunity . Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Gloucester offers the chance to lead a successful branch while continuing to grow your career within the UK's leading property services group. Your Role: As Lettings Manager, you will take full responsibility for the performance and growth of our Gloucester residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants. You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you...

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Mercedes-Benz of Cheltenham & Gloucester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and...

We're looking for Leisure Attendant to assist the Sports Centre Manager in the smooth running of the centre, taking charge of the site on a daily basis ensuring it provides excellent customer services whilst ensuring the safety of staff and customers. The Leisure Officer will carry out daily tasks which can range from lifeguarding, general running of reception, membership administration, dealing with customers questions, cleaning and first aid. Job title: Leisure Attendant Job Description: We're looking for Leisure Attendant to assist the Sports Centre Manager in the smooth running of the centre, taking charge of the site on a daily basis ensuring it provides excellent customer services whilst ensuring the safety of staff and customers. The Leisure Officer will carry out daily tasks which can range from lifeguarding, general running of reception, membership administration, dealing with customers questions, cleaning and first aid. Responsibilities The Leisure...

We have an opportunity for an embedded engineer to join our SATCOM team in Tewkesbury. This position is responsible for a variety of professional level engineering responsibilities. Applies knowledge of engineering discipline, processes, and tools to complete and ensure compliance of various project subtasks. Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused execution. Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere else. Focusing on our customers, investing in innovation,...

Job Role: Sales Negotiator Location: Cheltenham Job Type: Full Time Reporting To: Director / Sales Management Team Salary: Competitive + Commission The Opportunity: We are seeking an enthusiastic and commercially minded Sales Negotiator to join a successful residential property team. This is a customer facing role at the heart of the sales process, focused on building strong relationships with buyers and sellers, identifying opportunities, and delivering exceptional service throughout the property journey. The successful candidate will be confident communicating with clients, motivated by achieving results, and passionate about helping people move home. Key Responsibilities: Buyer Management and Viewings Build and maintain strong relationships with buyers Understand buyer requirements and match suitable properties Arrange and conduct property viewings Gather and communicate feedback following viewings Maintain regular contact with registered applicants...

The Role The Change Manager is an individual contributor responsible for planning, coordinating, and overseeing the implementation of changes across client environments. This role ensures all changes are delivered in a controlled, compliant, and efficient manner, aligned to financial services regulations and operational best practice. As a hands-on practitioner, you will drive robust change governance, minimise risk, and support business continuity. You will act as a trusted advisor to both internal stakeholders and clients, ensuring transparency, control, and continuous improvement across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate Change Advisory...

Job Description Connells Group, the Home of Opportunity , is seeking a highly motivated Senior Estate Agent / Sales Negotiator to join our successful Taylors residential sales team in Quedgeley . As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. You'll benefit from industry-leading training and support, a clear and demonstrable career ladder, and exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services. £25k Basic Salary with Uncapped Commission Career Progression Why Join Us as a Senior Sales Negotiator? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with...

About the role Mercedes-Benz of Cheltenham & Gloucester is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Mercedes-Benz Host, you should share your passion for our brand every day and immerse customers in the world of Mercedes-Benz. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively...