As a Scheduling and Special Benefits Administrator you will work as a member of a busy Admin Scheduling team responsible for a multitude of tasks including: Speaking to claimants on inbound and outbound calls, scheduling telephone and face to face appointments. Liaising with local and regional MCA offices and HCP staff. This is a hybrid role based in Northern Ireland. You will be required to attend training in the Belfast office. Working hours - Monday - Friday 8:30am - 5pm Job title: Scheduling and Special Benefits Administrator Job Description: What you'll be doing Speaking to claimants on inbound and outbound calls Scheduling Telephone and Face-to-face assessments Facilitating cancellations Liaising with MCAs Delivering an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.. To accurately capture data and enter it on to the relevant...

Markets Apprentice | BSc Business Technology Job Description You’re the brains behind our work. You’re ready to bring your knowledge from the classroom to the boardroom and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility and career growth is not a question of if, but when. You will work on a range of activities to support the day to day running of our global Markets business.  You will be part of managing risk and executing controls in a fast-paced business. You’ll work alongside subject matter experts looking for opportunities to enhance processes leveraging technology to automate activities. Programme Description We provide you with the knowledge and skills you need to succeed. We’re committed...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress Team/Role Overview: The Human Resources Partnership & Delivery (HRP&D) Business Execution Lead is a pivotal individual contributor role responsible for providing comprehensive analytical support and strategic insights to the HRP&D organisation. This role ensures data-driven decision-making, operational excellence, and the continuous evolution of HRP&D functions by delivering robust reporting, insightful metrics, and advanced analytical solutions. The successful candidate will act as a subject matter expert, collaborating closely with various internal stakeholders to optimise HRP&D strategy, data integrity, and performance management. What...

Markets Apprentice | BSc Financial Technology Programme overview You’re the brains behind our work.   You’re ready to bring your knowledge from the classroom to the boardroom and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility and career growth is not a question of if, but when. You will work on a range of activities to support the day to day running of our global Markets business.   You will be part of managing risk and executing controls in a fast-paced business. You’ll work alongside subject matter experts looking for opportunities to enhance processes leveraging technology to automate activities.    Programme description We provide you with the knowledge and skills you need...

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Key Responsibilities: The Monitoring and Observability team is responsible for managing: Operating with a global footprint. Collaborating across various organizations within Citi to understand and develop observability solutions for enterprise-wide deployment at scale....

Payroll and Business Travel Intermediate Analyst  Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a seasoned professional role with a specific focus on UK Payroll. The ideal candidate will Integrate subject matter and industry expertise within a defined area. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview Citi Global Payroll Services (GPS) currently has an opportunity within its UK operations for an Intermediate level payroll analyst for our Cross Border Remote Worker (CBRW) and Short-Term Business Visitor (STBV) Programs.  The candidate must be highly organized and able to liaise effectively with multiple stakeholders. The ideal candidate will have experience with global cross-border administration or taxation issues and an...

Senior Payroll and Business Travel Manager Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a seasoned professional role with a specific focus on UK Payroll. The ideal candidate will Integrate subject matter and industry expertise within a defined area. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview Citi Global Payroll Services (GPS) currently has an opportunity within our UK Team for a Senior Payroll and Business Travel Manager who will manage Global Cross Border Mobile Employees.  Partnering with Corporate Tax, HR, Risk Management, and local payrolls, the candidate must have strong project management skills and be able to communicate effectively within all levels of the organization. The ideal candidate will also have...

Payroll and Business Travel Analyst Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a seasoned professional role with a specific focus on UK Payroll. The ideal candidate will Integrate subject matter and industry expertise within a defined area. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview Citi Global Payroll Services (GPS) currently has an opportunity within its UK operations for a payroll analyst for our Cross Border Remote Worker (CBRW) and Short-Term Business Visitor (STBV) Programs.  The candidate must be highly organized and able to liaise effectively with multiple stakeholders. The ideal candidate will have experience with global cross-border administration or taxation issues and an excellent team mentality ....

Business Lead Analyst working as part of Markets FO CDE Triage team, to help Markets manage changes to the FO CDE in line with regulatory interpretations and Model Governance. Responsible for managing the review, prioritization and approval of all Front Office (FO) Critical Data Element (CDE) changes, including all senior reporting and escalations Job Background/context: Within Counterparty Trading & Risk (CTR), the Markets Capital Advancement team is the central team that drives and oversees execution and management of capital initiatives. The XVA trading desk (part of Counterparty Trading and Risk) is responsible for the pricing and subsequent risk management of derivatives trades including the use of credit, funding and capital. As part of both teams’ mandate to facilitate business and manage return on capital, the desks need Front Office staff focused specifically on capital for Markets. This role, within COO, will support the broader CTR team in ensuring the FO...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Markets Operations COO Business Execution role is responsible for a range of different activities including financial management, resource administration, location strategy execution and third-party management. This role involves being part of a diverse, global team to successfully support and facilitate a global, complex Operations organisation.   What you’ll do Financial management of expense lines including permanent and non-permanent employees, travel and expense, relocation and software. Complete, timely and accurate financial reporting to respective stakeholders and related query management. Hiring and resource administration...

LOCATION: Belfast SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive Purpose: To ensure the smooth running of the business on a day to day basis by overseeing all contracts, customer needs, and management & development of the team. Being the main point of contact for operational matters and being part of the operational management structure within the company. To be innovative and drive forward quality in standards, maintaining excellence and compliance to policy & regulatory requirements at all times. Key Responsibilities Service Provision • Ensure the delivery of services to meet the needs and exceed the expectations of the customers within remit. • Monitor and maintain all contracts to company standards and within specification. • Build a strong relationship with customers and ensure that teams follow suit, in accordance with their roles. • React in a timely manner to any issues that arise, support their resolution within the scope...

Location: BELFAST ARNOTT HOUSE, United Kingdom Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and...

We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively triaged, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering...