To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23245 The Skills You'll Need: Fluent Mandarin, customer skills, ideally a work/academic background in Banking / Finance / Economics. Your New Salary: Depending on experience Office based Permanent Start: ASAP Working hours: 35 hours Mandarin Speaking Banking Hall Customer Service Associate - What You'll be Doing: Participate in marketing activities to achieve the targets of business development Act as primary point of contact for the customers and maintain customer relationship Liaise with branches to develop cross border business Process account opening applications Handle cash and other related duties as a cashier at closed counter Carry out the client on-boarding process and conduct Anti-Money Laundering (AML), Know Your Customer (KYC), Know Your Business (KYB) checks such as Customer Due Diligence (CDD) on new clients according to the Bank's policies...

GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of...

Based in Canary Wharf, my client is looking to recruit a Danish Speaking Customer Service Advisor to join the busy team. Training is completed I the office and then it will move to a hybrid working model. Hours: 40 hours between 8am to 6pm Monday to Friday Salary: £28,120 - £29,948 per annum Location : Canary Wharf Hybrid working This is a hybrid role. Responsibilities: Handle incoming calls for both sales and service calls Handle service requests in the applications system supplied by the client Generate sales through understanding customer needs and creating desire Cancel, modify or confirm holidays already sold Upsell additional products, services and extended stays Person Spec: Fluent in Danish and English Excellent customer service Have a willing to help and resolve queries We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil...

Customer Service Advisor Salary: 26,500 - 27,000 Based in Southall, West London Office-Based Role A well-established, family-run supplier of construction fixings and materials is looking for a Customer Service Advisor to join its busy Southall office. You will play a key role in supporting the sales team, processing customer orders, and preparing documentation to enable the warehouse to pack and dispatch orders for next-day delivery. Key Responsibilities: Handling inbound calls and assisting customers with orders for fixings and ironmongery products Responding to customer queries in a timely and professional manner Processing orders received via telephone and email Managing forward orders and ensuring accurate scheduling Liaising with internal departments to ensure smooth order fulfilment Supporting general administration, including filing, archiving, and maintaining office systems Key Skills Required: Previous customer service experience, ideally within...

Data Entry Administrator / Customer Service Data Processing Assistant An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities. If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Office Assistant, Customer Service Advisor, Data Administrator, Data Input Assistant, Office Admin Assistant   SALARY: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office. PLEASE NOTE: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station...

Sales Administrator / Customer Service Administrator An exciting opportunity for a Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within a fast-paced team environment. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Coordinator, Internal Sales Administrator, Office Administrator, Customer Service Assistant, Order Processing Administrator, Administrative Assistant, Administration Assistant, Sales Support Administrator   SALARY: £25,000 to £30,000 pro rata + Benefits LOCATION: Heathrow, West London – Fully Site Based JOB TYPE: Full-Time, 3 Month Fixed Term Contract (initial) WORKING HOURS: 39 hours per week, Monday to Thursday 8am to 4:30pm and Friday 8am to 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity for a Sales...

Customer Support Advisor Full Time - £25,000 - £30,000 plus bonus St Albans - onsite for probation, then moving to hybrid Sports/betting interest desirable Would include some evenings, weekends and bank holidays CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business. Are you a customer centric individual who enjoys customer interaction while offering outstanding customer service? Do you have a good understanding of sports and are keen to work in an inclusive, ambitious, and vibrant environment? CCP has been asked by an established and unique betting brand to assist them with the appointment of a Customer Service Advisor to join their dynamic office on a full-time basis. This is an exciting brand on an ambitious journey, innovative ideas are embraced with genuine...

Senior Customer Service Representative Location: Hemel Hempstead, UK (Hybrid / WFH options available) Salary: 29,200 equivalent ( 14.95 per hour) Position Type: 12-Month Contract (Full-Time) Hours: 37.5 hours per week (Flexible hours between 08:00 - 17:00) Start Date: ASAP About the Role Join our collaborative, forward-thinking team as a Senior Customer Service Representative . In this pivotal role, you will contribute to our global mission to make the world healthier, cleaner, and safer. You will act as a key point of contact for both internal and external customers, taking ownership of the entire service lifecycle-from initial inquiry and managing quotations right through to order fulfilment and tracking shipments. If you thrive in a fast-paced environment, love problem-solving, and pride yourself on exceptional attention to detail, this is the perfect opportunity to grow your career within a world-class organisation. Day-to-Day Responsibilities...

Join Our Team as a Senior Customer Service Representative! Are you ready to make a positive impact in the life sciences industry? Our client is seeking a dynamic Senior Customer Service Representative to join their collaborative team. This is a fantastic opportunity for someone who thrives in a customer-focused environment and is passionate about contributing to a healthier, cleaner, and safer world. What We Offer: Contract Type : Temporary contract for 12 months. Hourly Rate : 14.95 per hour. Working Hours : Full-time, 37.5 hours per week, with flexible hours from 8:00 AM to 5:00 PM. Work Environment : Hybrid working in Hemel Hempstead or fully remote available. Career Development : Opportunities for professional growth in a globally recognised organisation committed to scientific innovation. What You'll Do: As a Senior Customer Service Representative, you will be the cornerstone of our customer interactions. Your responsibilities will include:...

Temporary Customer Service Advisor Monday - Friday : 8.00am - 5.00pm 12.75 per hour 7 week assignment to start ASAP Location : Romford Assignment Duties Working as part of large team you will liaise with customers, updating information on the in-house database You will forward feedback emails to customers and log responses You will respond to enquires and queries by phone and email To be considered for this role You must be confident talking to customers over the telephone You must be available to work for the next 7 weeks without substantial absences. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the...

Customer Service Advisor Dunstable (Office Based) Monday to Friday, 9:00am - 5:00pm (30-minute break) 13.23 per hour Temporary to Permanent Opportunity The Role: We are currently recruiting for a Motor Claims Handler to join a busy and supportive team based in Dunstable. This is an excellent opportunity for someone with strong administrative skills and attention to detail who is looking to secure a long-term position. You will be responsible for managing motor claims from initial report through to settlement, ensuring a cost-effective and timely resolution. Key Responsibilities: Liaising with third parties, solicitors, drivers and insurers via phone, email and written correspondence Taking accident details from the scene and accurately logging claims Uploading and managing claims on internal systems Authorising repairs for third party vehicles Raising and processing payments related to claims Managing incoming post, including cheques, in line with internal...

Temporary Customer Service Advisor Brentwood, Essex 12.75 per hour 6 week assignment to start ASAP Monday - Friday, 9am-5pm Duties: Working as part of large team you will liaise with customers, updating information on the in-house database You will forward feedback emails to customers and log responses You will respond to enquiries and queries by phone and email To be considered for this role: You must be confident talking to customers over the telephone You must be available to work for the next 6 weeks without substantial absences Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment,...

Customer Service Coordinator Hourly rate : 14.50 - 15.00 per hour Assignment duration : 6 months Location : Brentwood, Essex Hours : 8.30am-5.00pm Monday - Thursday 4.30pm finish on Friday Duties You will liaise with new house owners and housing associations to resolve any defects in the new property the customer has moved into. You will work within a team of 6 to manage any notification of defects that arise. In order to achieve this you will Liaise with a team of internal tradespeople and schedule them to complete repairs for the house owner Coordinate with the customer on their availability to provide access to engineers Schedule appointment into the engineers diary With more complex faults you will work with a team of subcontractors to resolve the customers issue. You will update all the associated administration on the internal CRM system. This is a busy and demanding role which requires somebody with strong coordination skills, combined with...

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud...

Permanent Customer Service Manager Based in Aylesbury Hybrid up to £45,000 pa Our client are looking to recruit a Customer Service Manager to lead and motivate the Customer Service team to deliver a consistently high standard of customer care, ensuring accurate timely order processing and effective end-to-end management of customer queries and after care. Leading a dedicated customer care team that ensure the smooth processing of customer orders, communicating effectively with both internal and external customers. Proven stakeholder management skills are required as you will work closely with other internal departments and stakeholders to seek the right resolution outcome in relation to any customer related issues relating to deliveries, shortages, damaged goods, returns and invoicing. Providing support to a small team, ensuring any issues are resolved offering one to one mentoring and support to team members to ensure continuous professional growth and an accountable...

Permanent Based in Aylesbury 35 hour week Hybrid Up to £32,000 pa A fantastic opportunity to utilise your customer service skills with a leading global brand based in Aylesbury. Offering hybrid three days in the offices with free parking. A friendly team, this role enables you the chance to maximise your customer care skills by meeting and exceeding customer's expectations with regards to service delivery and total customer satisfaction, through effective order handling, query investigation and resolution. Principal Accountabilities and Key Tasks: Process Customer orders and related queries accurately and in a timely manner, ensuring all deadlines are met. Use Customer portals for order management (e.g., check order status, confirm stock availability, manage returns, raise/query cases) to ensure accurate and timely fulfilment. Capture customer demand, including daily lost sales data, and communicate clearly to Sales and Demand Planning. Drive continuous improvement of...

A leading housing organisation is looking for up to 3 Call Center Officers to work out of hours on a rota basis only (PM) from : TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) There will be a 1 hr break on sat and sun to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 24th June and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date, work the shifts required and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh. Role: Customer Service Executive - 6 month assignment Hours: 8:30am - 4:30pm or 9am - 5:00pm (rotating, on a weekly basis) Location: Winnersh Hourly Rate: 14.50ph Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers further Ideal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...