Job Advert: Call Centre Agent (Temp to Perm) Location: Maidenhead Our client is seeking a dynamic and customer-focused Call Centre Agent to join their team! This is an exciting opportunity for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. Role Overview: As a Call Centre Agent, you will be responsible for managing damaged baggage claims from the initial report through to resolution. Your role will involve direct communication with passengers, processing claims accurately, arranging repairs or replacements, and ensuring compliance with airline requirements and relevant legislation. Key Responsibilities: Handle airline damaged baggage claims via phone and email with professionalism and care. Process and maintain accurate claim records within internal systems. Coordinate collections, repairs, replacements, and deliveries with third-party suppliers. Provide excellent customer service while effectively...

Qualified Social Workers required within the Mental Health Team 3 Month Contract (Possible extension) Rate 38 Per hour (Umbrella Rate) Location: Havant Skills and Experience Required Provide support and therapy to individuals and families experiencing mental health issues such as anxiety, depression, schizophrenia, or substance misuse, using a strengths-based approach. Conduct assessments (psychosocial, risk, care needs) to establish diagnoses and identify required support. Develop and monitor individualised care plans , in collaboration with clients and multidisciplinary teams. Undertake crisis intervention and risk management, safeguarding vulnerable individuals using frameworks like the Mental Health Act, Mental Capacity Act, or Care Act. Advocate for clients' rights and coordinate with community, statutory, and voluntary services to ensure access to resources and promote social inclusion. Provide therapy and counselling through one-to-one...