Permanent Customer Service jobs

03 Mar, 2026

Permanent

£25,887 - £26,500 yearly

Business Stream Edinburgh, UK

Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...

06 Feb, 2026

Full Time Permanent

Sales Executive / Customer Service Sales Agent

Hanson Plywood Halifax, West Yorkshire, UK

Internal Sales Executive / Customer Service Sales Agent We are looking for a friendly, professional, and customer focused Internal Sales Executive / Customer Service Sales Agent to join our team at Hanson Plywood, a privately owned importer and distributor of responsibly sourced wood based panel products. The ideal candidate will have excellent communication skills, a helpful approach to customer interactions, and a strong team oriented mindset. Whilst not essential, experience or familiarity with sheet materials or wood based panel products would be advantageous and will support your success in the role . SALARY: Competitive & Negotiable plus 10% Guaranteed Company Bonus plus Further Bonuses subject to Company Performance + Benefits including 23 Days Annual Leave plus Bank Holidays LOCATION: Halifax, West Yorkshire (HX3) – 100% Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 8:30am to 5pm...

27 Feb, 2026

Permanent

Temporary to Permanent Customer Service Administrator

Office Angels Taunton, UK

Job Title: Temporary to Permanent Customer Service Administrator Location: Taunton (Due to the location you must be a driver) Hours: Monday to Friday, 8:30 am - 4:30 pm Hourly rate: 12.82 Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support We are seeking a reliable, proactive Administrator to join a welcoming and supportive team. Based in a modern office with beautiful views, this position offers a fantastic opportunity to become part of a company that truly values its people. This role will start on a temporary basis, with the potential to become permanent for the right candidate, so immediate availability or a short...

27 Feb, 2026

Permanent

Customer Service Advisor Temporary to Permanent

Office Angels Bournemouth, UK

Hours 8.30am - 5.00pm Monday - Friday Salary 26,250 + Excellent Benefits Join Our Team as a Customer Service Advisor. Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you! What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic : A positive attitude that can brighten the office! Organised : Ability to manage multiple tasks efficiently. Team Player : Willing to collaborate and support colleagues. Tech-Savvy : Comfortable using various software and systems. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment...

03 Mar, 2026

Permanent

Customer Service Advisor (Social Media)

Search Edinburgh, UK

Customer Service Administrator - Social Media Response Location: Edinburgh Central Job Type: Full-Time 12 month FTC Salary: 24,500 Start Date: March 2026 About the Role We're looking for a proactive and digitally savvy Customer Service Administrator to join our team in the heart of Edinburgh. In this role, you'll be the first point of contact for customers reaching out via social media platforms, ensuring timely, professional, and empathetic responses that reflect our brand values. Key Responsibilities Monitor and respond to customer queries across platforms including Facebook, X (Twitter), Instagram, and LinkedIn Escalate complex issues to relevant departments while maintaining ownership of the customer journey Maintain accurate records of interactions using CRM tools Collaborate with marketing and communications teams to ensure consistent messaging Identify trends and feedback from social media to help improve customer experience Support general administrative...

03 Mar, 2026

Permanent

Customer Service Administrator (Social Media)

Search Edinburgh, UK

Customer Service Administrator - Social Media Response Location: Edinburgh Central Job Type: Full-Time 12 month fixed term contract Salary: 24,500 Start Date: 2nd March 2026 About the Role We're looking for a proactive and digitally savvy Customer Service Administrator to join our team in the heart of Edinburgh. In this role, you'll be the first point of contact for customers reaching out via social media platforms, ensuring timely, professional, and empathetic responses that reflect our brand values. Key Responsibilities Monitor and respond to customer queries across platforms including Facebook, X (Twitter), Instagram, and LinkedIn Escalate complex issues to relevant departments while maintaining ownership of the customer journey Maintain accurate records of interactions using CRM tools Collaborate with marketing and communications teams to ensure consistent messaging Identify trends and feedback from social media to help improve customer experience Support general...

03 Mar, 2026

Permanent

Insurance Renewals Agent / Customer Service Representative

Acorn Insurance Ltd Liverpool, UK

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

03 Mar, 2026

Permanent

Customer Service Representative

Search Yorkshire, UK

Customer Service Advisor (Permanent Position) Location: Leeds (Hybrid - 3 days office / 2 days home after probation) Salary: 27,300 Start Date: 23rd March 2026 Hours: 37.5 hours per week between 07:45 and 17:45 on a rota basis I'm currently working in partnership with a well-established UK organisation that is looking to appoint a number of Customer Service Advisors on a permanent basis at their Leeds site. This is an excellent opportunity for someone with contact centre or customer service experience who is looking for stability, progression and a supportive working environment. My client supports customers nationwide and has built a strong reputation for delivering professional and high-quality service. Their contact centre team plays a key role in maintaining that standard. The Role This is not a scripted or transactional call centre role. Advisors are encouraged to take real ownership of customer interactions. You will: Handle inbound calls and written...

03 Mar, 2026

Permanent

Customer Service Representative

Search Leeds, UK

Customer Service Representative Role details Hybrid role based in Leeds, working 3 days in the office and 2 days remote after probation, with a varied Monday to Friday shift pattern. Salary is 27,500, working 37.5 hours per week, with a planned start date of 23rd March 2026. The role The role exists to handle detailed customer queries, maintain high service standards and build trust in these products. You'll work across multiple channels in a specialist contact centre, resolving issues efficiently while managing the pressures of a high-volume environment. What you'll be doing Answering inbound calls and having the right conversations to fully understand customer needs. Taking personal ownership of each interaction and following it through to resolution. Providing information, managing customer access, responding to enquiries and handling complaints across phone, written and social channels. Navigating multiple internal systems while talking to customers and recording...

27 Feb, 2026

Permanent

Part Time Customer Service Coordinator

Huntress - Bracknell Bracknell, UK

Are you a natural problem-solver who enjoys untangling complex queries, spotting discrepancies and keeping processes running smoothly? If so, this could be your next move. We're looking for a Customer Service Coordinator to join our client's friendly and forward-thinking team. This role sits at the heart of both customer service and finance , making sure product claims, credits and rebills are handled quickly, accurately and with care, turning tricky issues into smooth resolutions. Job Title: Customer Claims & Service Coordinator Type: Part-Time (3 days per week) Salary: 17,000 - 18,000 per annum Location: Bracknell What you'll be doing: Managing customer claims and queries relating to credits, adjustments and rebills due to incorrect or faulty goods Investigating and resolving issues with empathy, speed and precision Reviewing, processing and documenting credits in line with company policy Making sure corrected invoices are issued accurately...

27 Feb, 2026

Permanent

Customer Service Advisor

Devonshire Appointments United Kingdom

Customer Service Advisor 5 days in the office Mon-Fri 8:30am-5pm Role Purpose Reporting to the Customer Services Manager, this role is responsible for the day to day running of assigned Customer Accounts for Service Graphics. Main Accountabilities: Manage and proactively monitor the status of ongoing business from assigned customer accounts. Working directly with the client, provide assistance with ongoing projects whilst offering solutions and ideas when needed. Make recommendations for improvements, cost savings and innovation. Liaise directly with the Sales Department providing additional support with customers and briefs. Raise production job tickets through the sites MIS system. Work with other internal departments with a positive approach to answer any related queries. Liaise with other divisional and group sites when required, either by submitting or receiving production briefs and orders. Proactively manage customer accounts from concept...

27 Feb, 2026

Permanent

Customer Service Executive - National Key Accounts

Stafforce Recruitment Daventry NN11, UK

Customer Service Executive - National Key Accounts Location: Daventry Job Type: Permanent, Full-Time Salary: 26,000 - 30,000 per annum Working Hours: Monday-Thursday 08:00-17:00 Friday 08:00-13:00 We are seeking a highly organised and commercially aware Customer Service Executive to support our National Key Accounts. This role will act as a dedicated point of contact for key customers, ensuring seamless service delivery while supporting account growth and long-term relationship development. Key Responsibilities Manage a portfolio of nationally based Key Account customers, delivering a consistently high standard of service Provide accurate administration and coordination from order processing through to delivery Work closely with the Key Account Sales Manager to support account development and maximise opportunities Convert inbound enquiries into profitable sales opportunities Prepare quotations and process orders within internal systems Maintain structured...

27 Feb, 2026

Permanent

Customer Service Advisor

Rydon Group Hampshire, UK

We now have an exciting opportunity for a Customer Service Advisor/Administrator to join our repairs and maintenance team at Lymington Hospital. The position is offered on a permanent part time basis of 34 hours per week. Working hours would be Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Rydon Maintenance provides hard facilities management services, incorporating planned preventative and reactive maintenance to a variety of clients, predominantly within the healthcare and housing association sectors. Within our healthcare division we look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As Customer Service Advisor you will work as part of a small team running the day to day operations of the repairs helpdesk for the hospital, ensuring the quality of our service...

26 Feb, 2026

Permanent

Customer Service/Planner

Berry Recruitment Ambrosden, Bicester, UK

Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner Administrator to work for a small and supportive organisation in a small village near Thame, Oxfordshire. Commutable from Thame, Haddenham, Bicester and Aylesbury. Role: Customer Service/Planner Salary: 29,000 - 29,000 per annum Location: Bicester , Oxfordshire Hours: Monday to Friday - Office Based Key Responsibilities of the Customer Service/Planner: Comfortable and confident talking on the phone to internal and external people. Excellent time management - responding quickly and effectively to client queries/general emails. Responsible for managing a busy shared inbox as well as your own personal inbox. Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner. Prioritising important works to ensure the SLAs are met which have been set by the client. Consistently updating in-house system. Raising various...

26 Feb, 2026

Permanent

Customer Service Administrator

Randstad Construction and Property Croydon, UK

Customer Service Administrator Customer Service Administrator - Croydon - Leading Employer Are you a customer focused professional seeking a new role with a leading employer? Are you seeking employment with an employer of choice who can offer clear career progression and development? Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via email and resolving billing and general account queries Leading company with excellent benefits Full training provided Excellent working conditions and office environment Excellent progression and development within the business Agile / Hybrid working once fully trained Monday to Friday 9am to 5:30pm (can be flexible) NEG up to 26.2k + extensive benefits + 33 days holiday...

25 Feb, 2026

Permanent

Customer Service Officer

Hunter Selection Bristol, UK

Customer Service Officer Bristol 28,000 - 30,000 Monday-Friday Days Early Finish Friday Benefits:- 25 Days Holiday + Banks Our client is a leading industrial manufacturing company, with a reputation for product quality which is second to none and industry leading standards. They are looking for a charismatic, driven and hands-on Customer Service Officer to liaise with customers and provide and process information in response to enquiries, concerns and requests about products and services in a timely manner. Role & Responsibilities: Manage key customer accounts, ensuring satisfaction, timely communication, and order accuracy. Act as the primary liaison between customers and internal teams (production, purchasing, quality, and finance). Monitor and report on order status, performance against budget, and customer trends. Ensure all orders meet ISO 9001 standards and company contract review procedures. Handle daily tasks including stock...

25 Feb, 2026

Permanent

German-speaking Customer Service Advisor

Huntress - Maidstone Maidstone, UK

German-Speaking Customer Service Location: Maidstone Salary: 28,000 per year +Monthly Bonus Are you fluent in German and looking for an exciting customer service opportunity? In this role, you will: Provide exceptional customer service to German-speaking clients. Support commercial administration tasks, including order processing and record management. Work as part of a friendly and dynamic team, ensuring smooth and efficient operations. Requirements: Fluent in German (spoken and written). Strong organisational and communication skills. Experience in customer service or administration is preferred. This is a fantastic opportunity for someone looking to use their language skills in a professional environment while contributing to a growing team. Apply now to join a company that values your skills and offers room to grow! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all...

24 Feb, 2026

Permanent

Customer Service Advisor

Spire Healthcare Vale of Glamorgan, UK

Customer Service Advisor Private Patients Team Permanent Full-Time St Mellons Competitive salary plus excellent benefits We're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team . In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey. If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you. Duties and responsibilities Handling own enquiry workload effectively Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking Working to agreed KPIs with positive and proactive...

24 Feb, 2026

Permanent

Customer Service Agent

The Channel Recruiter Nottingham, UK

Job title : Customer Service Agent Salary: £24,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and...

24 Feb, 2026

Permanent

Senior Customer Service Agent

The Channel Recruiter Nottingham, UK

Job title: Senior Customer Service Agent Salary: £26,000 p/a Location: Nottingham (3 days a week in the office, 2 days WFH Monday to Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you an experienced customer service professional ready to step into a more senior role where your expertise truly makes an impact? We re looking for a confident and proactive Senior Customer Service Agent to join a dynamic and growing team in Nottingham. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of complex queries, and enjoys being a go-to person within the team. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers...