Full Time customer experience advisor jobs

05 May, 2026

Full Time Permanent

Credit Risk Analyst (Trading / Financial Services)

£45,000 - £65,000 yearly

Sumitomo Corporation Hybrid (City of London, London, UK)

Credit Risk Analyst (Trading / Financial Services) This is an exciting opportunity for a Credit Risk Analyst (Trading / Financial Services) to join Sumitomo Corporation Europe Limited, supporting credit risk management, financial analysis, and trading risk within a global corporate environment. If you’ve also worked in the following roles, we’d also like to hear from you: Financial Risk Analyst, Trade Finance Analyst, Credit Analyst, Risk Analyst, Financial Analyst, Commercial Finance Analyst, Financial Planning and Analyst SALARY: £45,000 - £65,000 per annum + Benefits LOCATION: Hybrid. Working 3 Days from the Office in London ( EC4V) and 2 Days from Home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Credit Risk Analyst to join Sumitomo Corporation Europe Limited, part of one of the world’s largest integrated...

28 Apr, 2026

Full Time Permanent

Sales Executive (Telesales)

£35,000 yearly

Avanti Schools Trust Hybrid (Mansfield, Nottinghamshire, UK)

Sales Executive (Telesales) Drive B2B sales growth in a phone-based telesales role generating leads, managing pipeline activity and closing deals. Ideal for a motivated sales professional seeking uncapped commission and strong earning potential in a supportive, target-driven environment. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Advisor, Sales Development Representative / SDR, Inside Sales Executive, Account Executive, Lead Generation Executive, Sales Agent, New Business Development Executive, Outbound Sales Executive, Telemarketing Executive SALARY: £25,000 per annum / £35,000 OTE (uncapped) (includes basic salary) LOCATION: Mansfield, Nottinghamshire, East Midlands / Hybrid Working Considered JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am – 4pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Sales Executive (Telesales) with...

16 Apr, 2026

Full Time Contract

Customer Service Caseworker / Service Recovery Complaints Officer

£31,397 - £38,007 yearly

a2dominion Hybrid (Ealing, West London / Hybrid)

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...

14 May, 2026

Full Time Permanent

Data Entry Administrator / Customer Service Data Processing Assistant

£28,000 yearly

AWD online Hybrid (Battersea, London, UK)

Data Entry Administrator / Customer Service Data Processing Assistant An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities. If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Office Assistant, Customer Service Advisor, Data Administrator, Data Input Assistant, Office Admin Assistant SALARY: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office. PLEASE NOTE: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station...

13 May, 2026

Full Time

Irish Speaking Customer Payments Advisor

Capita Little Island, Waterford, Little Island, Co. Waterford, Ireland

Join Capita Ireland as a Customer Payment Advisor – Immediate Start! Are you passionate about delivering outstanding customer service? Do you enjoy solving problems and making a real difference in people’s day? We’re looking for fluent Irish speakers to join our dynamic team of Customer Payment Advisors at Capita Ireland, a leading provider in the business process outsourcing market. With over 1,200 talented colleagues, we support clients across utilities, telecommunications, media, travel, financial services, agriculture, and the public sector. 🌟 What’s in it for you? Be part of a supportive and energetic team Work on meaningful customer interactions Develop your skills in a fast-paced, rewarding environment Start your journey with us immediately and € 30,432 per annum. 📍 Location Requirement To be eligible for this role, you must currently reside within the Republic of Ireland. This is essential to meet our operational and compliance requirements. If you're ready to take...

10 May, 2026

Full Time

Head of Media

HISCOX London, UK

Job Type: Permanent Build a brilliant future with Hiscox About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs. The Role The Marketing, Media and Creatives Sector is set to increase it’s growth potential and we want to make sure we are ready for this growth by providing a compelling solution delivered by sector specialists. Working within the Specialty Marketing, Media and Creative Sector team you will responsible for driving the profitable growth of this sector at a time when we have ambitious growth plans. Working within the...

10 May, 2026

Full Time

Customer Service Representative

FNZ Basingstoke, UK

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to: Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

10 May, 2026

Full Time

Senior Legal Counsel Commercial -UK

FNZ London, UK

Role Description You will provide high‑quality, commercially-aligned legal support to FNZ’s UK business, with a focus on enabling customer-focused, scalable, compliant, and innovative solutions across FNZ’s platform, technology, and outsourced service offerings. This role acts as a senior legal advisor supporting strategic client relationships and complex commercial arrangements within the UK wealth management ecosystem. Specific Role Responsibilities What you will be doing – Leading the negotiation, drafting, and management of complex commercial agreements with FNZ’s key clients, including large financial institutions, asset managers, platforms, and distribution partners. Supporting end‑to‑end contracting for FNZ’s technology, SaaS, data, and outsourced services, ensuring alignment with FNZ’s global operating model, risk frameworks, and regulatory obligations. Partnering with senior stakeholders across Commercial, Finance, Compliance, Risk, Delivery and...

10 May, 2026

Full Time

Payments Lead Analyst, EMEA

citi London, UK

Overview: Citi Wealth is a trusted advisor to some of the world’s most influential individuals and families. As part of Citi’s Global Wealth Management Group, we provide a comprehensive suite of products and services, including capital markets, managed investments, portfolio management, trust and estate planning, investment finance, and banking. Our select client base includes one‑third of the world’s billionaires—globally minded entrepreneurs who expect institutional‑grade service and benefit from Citi’s holistic approach to wealth management. The payments landscape is rapidly evolving with initiatives such as Open Banking, Tokenization, ISO 20022, and ongoing regulatory, scheme and industry-driven innovations. This role will lead both new and existing payments initiatives, ensure compliance with mandates, and shape the broader domestic and cross border payments strategy, including digital adoption and control enhancements. The Payments Lead Analyst will support all...

10 May, 2026

Full Time

Senior Software Engineer, CalcGraphs - Vice President

citi London, UK

Team Overview XiP is building a next-generation cross-asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon’s Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google’s Kubernetes Engine to further expand our coverage. Our system scales on-demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of ‘Applications Development Technology Lead Analyst’ on the...

10 May, 2026

Full Time

ER Advisor

Bright Horizons Northampton Office, Northampton Northamptonshire NN4 7YB

Job Title : ER Advisor (Employment Relations Advisor) Duration : 12-month FTC Hours : Full Time / 37.50 hours per week Type: Some travel expected for meetings and to our HO in Northampton and office in London Car / Full, clean driving licence essential Closing Date: 6th March 2026 Purpose of the Role Supports managers and employees by providing expert guidance on workplace issues, ensuring compliance with employment law and company policies. Collaborates with HR Business Partners, Legal team, Senior Managers and Line Managers. Key Tasks and Responsibilities Provide expert advice on effective handling of employee relations including investigations, disciplinaries, performance management, grievance, absence, HR policies, and processes Coach and develop managers to manage ER issues confidently and fairly Ensure compliance with employment law, internal policies, and procedures Support organisational change such as restructures, redundancies,...

10 May, 2026

Full Time

ER Advisor - FTC

Bright Horizons United Kingdom

Job Title : ER Advisor (Employment Relations Advisor) Duration : 12 month FTC / Remote Hours : Full Time / 37.50 hours per week Salary: Circa £40k Type: Remote (Travel to offices in Northampton/London if required) Closing Date: as soon as right candidate is hired Purpose of the Role Supports managers and employees by providing expert guidance on workplace issues, ensuring compliance with employment law and company policies. Collaborates with HR Business Partners, Legal team, Senior Managers and Line Managers. Key Tasks and Responsibilities Provide expert advice on effective handling of employee relations including investigations, disciplinaries, performance management, grievance, absence, HR policies, and processes Coach and develop managers to manage ER issues confidently and fairly Ensure compliance with employment law, internal policies, and procedures Support organisational change such as restructures, redundancies, and redeployments...

10 May, 2026

Full Time

Senior Contracts Manager

Thales Belfast, UK

Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Hybrid working arrangement: 3 days per week on site in either Belfast or Crawley We are seeking an experienced Senior Contracts Manager to provide expert commercial and contractual leadership across bids and contract delivery within IAS UK. This role is critical to enabling the business to win new work, negotiate robust contracts and manage contractual risk throughout the delivery lifecycle. You will work closely with bid, project and operational teams, acting as a trusted advisor on commercial strategy while ensuring...

09 May, 2026

Full Time

Customer Service Advisor - Hybrid Clonakilty

Capita Clonakilty, Co. Cork, Ireland

🌟 Join Our Customer Service Dream Team! 🌟 Do you thrive on delivering exceptional customer experiences? Love solving problems and making someone’s day better? If that sounds like you, we’d love to welcome you to our vibrant team of Customer Service Advisors! 💼 What’s in it for you? Permanent contract with a competitive salary of €29,432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o   Saturday: 8am–6pm o   Sunday & Bank Holidays: 10am–6pm o Full flexibility is key to success in this role. Start date 15 June 2026 Job title: Customer Service Advisor - Hybrid Clonakilty Job Description: 🎁 Why you’ll love working with us: A starting salary of €29,432 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2...

09 May, 2026

Full Time

Contact Advisor

Capita Upavon, UK

Recruiting tomorrow’s Army today. Be the best to support the best! Do you enjoy helping people, answering questions and making a real difference from day one? Join our team and play a vital role in supporting candidates on their journey to joining the British Army. Job title: Contact Advisor Job Description: This is a full-time, permanent role working 37.5 hours per week , based onsite at our Upavon, Wiltshire office . Being office-based means you will benefit from hands-on support, in-person training, and the opportunity to build strong relationships with colleagues in a collaborative setting. As part of your induction, you will attend a 1.5-day in-person induction at our offices in Bovington . As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. What you’ll be doing Answering inbound calls from...

08 May, 2026

Full Time Permanent

Administrator / Receptionist

AWD online Egham, Surrey, UK

Administrator / Receptionist Join a friendly clinic team as an Administrator / Receptionist, providing front of house, administration, customer service, scheduling, record keeping and patient care support in a professional healthcare setting. If you’ve also worked in the following roles, we’d also like to hear from you: Office Assistant, Clerical Assistant, Clinic Administrator, Clinic Receptionist Customer Service Advisor, Team Administrator SALARY: Competitive + Benefits LOCATION: Egham, Surrey JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week 8:30 to 4:30, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Administrator / Receptionist with excellent communication skills, strong organisation skills and a confident, professional telephone manner. As an Administrator / Receptionist you will provide welcoming front of house and administration support for...

08 May, 2026

Full Time

Beauty Expert

Charlotte Tilbury Edinburgh, UK

Beauty Expert, Edinburgh Airport Part Time (32 hours available) About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by...

08 May, 2026

Full Time

Retail Artist

Charlotte Tilbury Cork, Co. Cork, Ireland

Retail Artist - Brown Thomas Full-time position Fixed Term contract - 6 month About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product...

06 May, 2026

Full Time

Commercial Manager

Capita Great Britain, United Kingdom

Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes. We are seeking an experienced and driven Commercial Manager. This role plays a pivotal part in supporting the sales and client management teams to secure profitable, deliverable new business while safeguarding commercial and contractual integrity. You will provide expert commercial input across deal shaping, pricing, negotiations and contracting, ensuring all opportunities align with margin, risk and governance requirements. Acting as a trusted advisor, you’ll...

06 May, 2026

Full Time

Irish Speaking Customer Service Advisor -Work From Home

Capita Clonakilty, Co. Cork, Ireland

🎯 What We’re Looking For Fluent Irish (Gaeilge) speaker Strong English communication skills A friendly, patient, and helpful attitude 💼 What We Offer Permanent contract with a competitive salary of €30 432 per year 40 hours per week on a rotational shift pattern 🌟 Work From Home! 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o Saturday: 8am–6pm o Sunday & Bank Holidays: 10am–6pm o Weekends are 1 in 3 o Full flexibility is key to success in this role. Job title: Irish Speaking Customer Service Advisor -Work From Home Job Description: 🎁 Why you’ll love working with us: A starting salary of € 30 432,00 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank holidays plus the opportunity to buy additional holidays! Life Assurance cover, covering x2 of your salary after qualifying period...