Full Time call handler jobs

22 Apr, 2026

Full Time Contract

£13.00 hourly

Avanti Schools Trust Croydon, UK

School Caretaker / Site Assistant A hands-on, customer-focused role supporting facilities, site operations and community lettings within a school environment. Ideal for someone reliable, organised and confident managing premises, health and safety, and customer service. If you’ve also worked in the following roles, we’d also like to hear from you: Premises Assistant, Facilities Operative, School Site Operative, Building Assistant, Caretaker This role is known internally as a Lettings Caretaker SALARY: £13 per Hour + Benefits LOCATION: Croydon, South London JOB TYPE: Casual Contract WORKING HOURS: Evenings, weekends and school holidays (as required) JOB OVERVIEW We have a fantastic new job opportunity for a School Caretaker / Site Assistant to support out-of-hours site operations and community lettings. As a School Caretaker / Site Assistant you will be responsible for opening and securing premises,...

16 Apr, 2026

Full Time Permanent

Logistics Coordinator (Despatch / Shipping)

£36,000 yearly

Redler Stroud, Gloucestershire, UK

Logistics Coordinator (Despatch / Shipping) We have an exciting opportunity for a Logistics Coordinator with experience in supply chain, shipping, freight forwarding and export documentation to join our growing and friendly team at Redler. This role focuses on logistics coordination, import/export compliance and efficient despatch operations. If you’ve also worked in the following roles, we’d also like to hear from you: Export Coordinator, Import Export Clerk, Transport Planner, Distribution Coordinator, Shipping Administrator SALARY: £36,000 per annum + Benefits LOCATION: Stroud, Gloucestershire, South West England (Please ensure your location is listed clearly on the CV) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Logistics Coordinator (Despatch / Shipping) to join our busy operations team within a specialist engineering environment. The Logistics Coordinator...

16 Apr, 2026

Full Time Contract

Customer Service Caseworker / Service Recovery Complaints Officer

£31,397 - £38,007 yearly

a2dominion Hybrid (Ealing, West London / Hybrid)

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...

07 Apr, 2026

Full Time Permanent

Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator

£25,700 yearly

Cellular Pathology Services Watford, Hertfordshire, UK

Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator Join our team at Cellular Pathology Services, a leading provider of diagnostic and digital pathology solutions. This is a fantastic opportunity for a motivated individual looking to begin or develop a rewarding career in healthcare science, combining administration and hands-on laboratory support. 2 POSITIONS AVAILABLE NO EXPERIENCE REQUIRED – FULL TRAINING PROVIDED This is an entry level position with significant opportunity for progression and growth. Ideally you will be a Biomedical Scientist undergraduate. We also welcome applications from those just starting their career in administration and will also strongly consider biomedical science graduates with the right attitude and aptitude. If you’ve also worked in the following roles, we’d also like to hear from you: Laboratory Assistant, Pathology Administrator, Medical Laboratory Assistant, Healthcare Support...

27 Mar, 2026

Full Time Permanent

Administrator / Clinic Coordinator

£25,350 yearly

Dorset Orthopaedic Burton-on-Trent, Staffordshire, UK

Administrator / Clinic Coordinator An exciting opportunity for a customer-focused administrator with excellent administrative and customer service skills to join our team at Dorset Orthopaedic and support our busy healthcare clinic, delivering excellent patient care, diary management and administrative support in a professional clinical environment. If you’ve also worked in the following roles, we’d also like to hear from you: Medical Administrative Assistant, Doctors Receptionist, Clinic Administrator, Patient Coordinator, Office Administrator, Healthcare Administration Assistant, Customer Service Administrator SALARY: starting at £25,350 per annum (£13 per Hour) LOCATION: Burton-on-Trent, Staffordshire, West Midlands (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, 8:00am to 4:00pm Monday to Friday (with half an hour lunch break) JOB OVERVIEW We have a...

26 Apr, 2026

Full Time

Property Claims Handler (High Net Worth Household & Commercial)

HISCOX Colchester, UK

Job Type: Permanent Build a brilliant future with Hiscox About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs. Are you passionate about delivering a premium customer service experience and looking for a varied technical claims handling role? Working in the Technical Claims Team and reporting to the Technical Claims Manager, you’ll manage a portfolio of mainly escape of water, fire and flood claims. From first notification of loss through to settlement, you’ll assess coverage, coordinate experts, agree repair strategies and see...

26 Apr, 2026

Full Time

Special Investigations Manager - Claims Fraud

HISCOX London, UK

Job Type: Permanent Build a brilliant future with Hiscox London Market Special Investigations Manager – Group Claims Fraud Reporting to: Group Head of Fraud – Group Claims CoE Location: London - Hybrid (min 2 days in the office per week) The role The SIU Manager – London Market is accountable for leading and embedding an effective Special Investigations Unit capability across London Market claims. The role is responsible for the oversight, direction, and delivery of fraud investigation activity, ensuring suspected fraudulent claims are identified early, investigated thoroughly, and managed in line with regulatory, legal, and market expectations. The role plays a critical part in strengthening fraud resilience across complex, high‑value, and multi‑jurisdictional London Market claims, while working closely with Claims, Underwriting, Legal, Compliance, and external partners to drive consistent, high‑quality outcomes. The successful candidate will be...

26 Apr, 2026

Full Time

Senior MI Analyst - 12-month FTC

HISCOX York, UK

Job Type: Fixed Term Build a brilliant future with Hiscox About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs. Role purpose The Senior MI Analyst ensures Operations receives accurate, consistent, trusted Management Information (MI). Working as part of the MI team and alongside Data Engineering, the role safeguards the stability and credibility of the existing Power BI reporting estate during a period of change. Key responsibilities Trusted operational MI Own the integrity of operational MI: validate accuracy, maintain...

26 Apr, 2026

Full Time

Delegated Authority Analyst

HISCOX London, UK

Job Type: Permanent Build a brilliant future with Hiscox Job Title: Delegated Authority Analyst – London Market Location: London Type of contract: Permanent The team The London Market Delegated Authority Team is part of the HSL Operations and Governance Team and supports Underwriters in delegating underwriting authority. Reporting to the London Market Head of Delegated Authority, the team balances compliance and business needs to minimize regulatory and reputational risks. We facilitate new business relationships and ensure adherence to regulatory requirements by staying updated on regulatory changes. Our team values meeting deadlines, delivering exceptional service, and maintaining strong communications with stakeholders. The Role The primary purpose of this role is to perform pre-bind due diligence on Binders and Coverholders to ensure they meet regulatory requirements. Other responsibilities include processing changes to Coverholder permissions,...

26 Apr, 2026

Full Time

Lead ML Engineer

HISCOX London, UK

Job Type: Permanent Build a brilliant future with Hiscox Role Purpose As a Lead Machine Learning Engineer (MLE) at Hiscox, you will shape and scale our Machine Learning Engineering capability and ensure the successful deployment and operation of ML in production. You will lead the MLE sub-chapter, line manage Machine Learning Engineers, and partner closely with the Head of Data Science, the Data Science sub-chapters and Platform/Group teams to enable scalable, reusable, and well-governed ML solutions. You will be accountable for the MLOps platform, ensuring it is reliable, secure, and continuously evolved and for ensuring our business unit ships ML to production in a scalable way that is reusable across value streams, enabling efficient model maintenance, monitoring, and lifecycle management. Combining deep technical expertise with leadership, you will set standards, uplift capability, and enable squads to deliver robust, production-grade ML systems. Key...

26 Apr, 2026

Full Time

Head of Legal EU DAC

FNZ Dublin, Ireland

Role Description & Key Responsibilities We are looking for an exceptional lawyer to join us as Head of Legal, EU DAC. FNZ EU DAC is an investment firm authorized in Ireland under MiFID, and is one of FNZ’s major platform hubs for its European business, its clients and supplier contracts. Our Head of Legal will need a solid background in financial services and will have experience of a high growth working environment. The role is multi-jurisdictional as EU DAC is based in Ireland, and governed by the Central Bank of Ireland, but it has multiple branches across Europe. The Head of Legal will covers a broad range and variety of regulatory, contractual and governances matters across the multiple business lines under the EU DAC umbrella. The role’s primary function is to act as a source of independent advice to the EU DAC business. This role will bring commercial, product, regulatory and governance expertise to the Irish business to support its operations, the delivery of the...

26 Apr, 2026

Full Time

Customer Service Representative

FNZ Basingstoke, UK

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to: Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

26 Apr, 2026

Full Time

Team Assistant

Light & Wonder Chiswick, United Kingdom

iGaming: If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Role Purpose To provide reliable and proactive administrative support to the Senior Executive Assistant and the iGaming Leadership Team (iGLT) . This role plays a key part in ensuring day-to-day team operations run smoothly, with responsibilities spanning travel coordination, scheduling, expense processing, and stakeholder communication. It is ideal for someone who is highly organised, responsive, and comfortable juggling multiple tasks in a fast-paced environment. Key Responsibilities: Support the Senior Executive Assistant with a variety of administrative tasks for the iGLT Assist with scheduling and coordinating meetings, including booking rooms and managing...

26 Apr, 2026

Full Time

Commodities Head of Portfolio Management and Analytics

citi London, UK

Portfolio Management & Analytics is the risk-management team within Front Office that oversees all risk-taking and trading activities globally for the Commodities business (Energy, Metals, Ags, etc). We analyze and opine on the risk associated with any new significant transaction and all risks aggregated at the portfolio level. Our aim is to 1) prevent significant losses and create a culture of no-surprise by assessing thoroughly all risk types and challenging trading desks’ views, 2) enable risk-taking for new trade types and optimize risk allocation at the portfolio level (VaR, RWA, etc), 3) produce deep-dive analysis on key and complex risks for management awareness and that can lead trading to change their risk-management approach and 4) create best-in-class risk reports and fully map P&L to risk. We produce highly visible and sought-after analysis and opinion for traders, trading heads and senior management of the Commodities business and the wider firm; our approach...

26 Apr, 2026

Full Time

ETF Manager

citi Dublin, Ireland

Are you looking for a career move that will put you at the heart of a global financial institution? Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. Team/Role Overview The Fund Accounting ETF Manager will implement and deploy Citi’s European ETF (Exchange Trades Funds) operations function, apply strong knowledge of ETFs, maintain a customer service and operational focus, and deliver an integrated, value-added service to clients. This role will also assist in implementing the target operating model to support ETF funds and will assist the senior manager with client onboarding and ongoing business-as-usual (BAU)...

26 Apr, 2026

Full Time

Full-Stack Senior Software Engineer, GenAI Data Products and Platform (VP)

citi London, UK

The Opportunity This is your chance to build the foundational systems for 'Citi Assist', a Generative AI assistant that will reach every Citi employee globally. You'll join us on the ground floor, becoming a core builder on a high-visibility platform that sets the standard for how a global bank adopts this technology safely and at scale. Here's what makes this role unique: we know that data is the key to building a successful, safe, and scalable generative AI assistant. The difference between a good AI product and a great one isn't just the model—it's the testing, evaluation, and feedback loops that make it better every day. As a data-focused full-stack engineer, you'll help us craft the tools and systems that let us understand how Assist is performing, where it's succeeding, and where it needs to improve. You'll work across the stack, building everything from intuitive dashboards that surface insights to robust backend pipelines that process evaluation data at scale....

26 Apr, 2026

Full Time

Data Risk Management (Banking and international data) - AVP

citi London, UK

Role Description: This exciting new role represents an opportunity to become part of the Data Risk Management team within the Banking & International Data organization and develop their data governance and risk & controls skill set within a collaborative, global data organization. The successful candidate will gain exposure to global Data Transformation programmes and interact with global stakeholders, including central data and controls teams, business / products teams, support functions and independent assurance teams, at one of the largest full-service investment banking groups in the world. The expectation is that the successful candidate will contribute to the development of future-state data risk and control strategy for the region, with focus on development of data-related control framework and issue management and resolution processes and associated reporting. Banking & International Data organization has responsibility to deliver regulatory remediation...

26 Apr, 2026

Full Time

Securities & Derivatives Analyst 2 - C10 - BELFAST

citi Belfast, UK

Team/ Role Overview Dive into global finance with Citi's Markets Operations team. We're the essential link, ensuring smooth, efficient processing of trades from start to finish. You'll collaborate daily with traders, tech teams, clients, and global partners, supporting critical roles in trade lifecycle management, maintaining strong controls, and delivering excellent client service. You’ll gain hands-on experience and learn from seasoned professionals. This dynamic role offers broad exposure to Citi's markets business and a clear path for career growth. Bring your core strengths and transferable skills to make a real impact and build your future in finance. While we are continuously recruiting, this advertisement serves as a general requisition to build our talent pool for ongoing and future opportunities should a suitable immediate role not be available. Please note, if you already have an active application within Markets Operations, there is no need to apply...

26 Apr, 2026

Full Time

FiTP Middle Office Senior Java Developer

citi Belfast, UK

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting...

26 Apr, 2026

Full Time

Program Management Senior Lead

citi London, UK

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Markets Operations Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Citi’s Markets Operations has embarked on a significant, multi-year transformation journey to design and deliver a future state Target operating Model covering risk and controls, regulatory compliance, process engineering, automation, people and culture, data transformation, technology investment and client service. We are passionate about our people and our culture and are invested in creating an exciting environment which encourages diversity of thought and inclusion. We are currently recruiting a candidate to join a cross functional...