The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated, and resolved timely and professionally and in line with departmental standards Develop and maintain client portfolio through regular calls and face to face interaction, as needed Inform clients about problems (system failures, market issues) and provide regular resolution updates Advise on and advocate the implementation of process improvement and reengineering to improve client experience Maintain knowledge of new market and regulatory requirements affecting client portfolio/base Escalate customer feedback, processing delays and errors appropriately...

We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team Leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...

🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible Job title: Administrative Customer Service Advisor Job Description: What’s in it for you?  You’ll have the opportunity to join a...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £24,043.50. Start date will be Monday 20th April 2026 If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives (Liverpool) - Start Date 20th April Job Description: What you’ll be doing: Taking a high volume of...

Residing in the republic of Ireland? 🌟 Join Capita Ireland as a Customer Service Advisor – Office-Based in Clonakilty 🌟 Are you passionate about delivering excellent customer service and looking to grow your career in a supportive, team-oriented environment? Capita Ireland is hiring a full-time Customer Service Advisor to join our friendly and dedicated team at our Clonakilty office. 📍 Location: West Cork Business and Technology Park, Co. Cork, P85 YH98 🕗 Working Hours: Monday to Friday, 8:00 AM – 4:00 PM (37 hours per week) Start Date: 9 February 2026 What You’ll Be Doing: Providing professional and proactive support to our clients’ customers Handling general enquiries with empathy and efficiency Ensuring every interaction leaves a positive impression Job title: Customer Service Advisor Job Description: What’s in it for you?  You’ll have the opportunity to join a dedicated team of customer service professionals who take pride in all they do and put the...

The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Client Service Officers are required to: Ensure customer queries are answered in the most efficient way possible Work with CSO/Branches globally to obtain answers/solutions for clients’ queries that are outside of Western Europe, based on their interaction with Citi’s global footprint Ensure incoming enquiries into the Dublin Service Centre are dealt with in an efficient and effective manner Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required Review and resolve problems relating to Funds Transfers by conducting necessary analyses and communicating resolution to the customer Key...

🌍 Join Capita Ireland as a Customer Service Advisor – Hybrid Little Island!!! Capita Ireland is excited to welcome new Customer Service Advisors to our growing team! 💬 What You'll Do Become part of a close-knit, friendly, and dedicated team supporting our clients’ customers with general enquiries. You’ll play a key role in delivering a positive, proactive service experience every time. 🕒 Your Schedule Flexible shifts across Monday to Sunday (40 hours per week) Working hours between 8:00 AM and 8:00 PM (Rotational): 08:00 – 16:30 09:00 - 17:30 10:00 - 18:30 11:30 - 20:00 🚀 Start: 16 March 2026 💬if successful this role requires you to complete 8 weeks fully onsite training, Little Island, Cork. Job title: Customer Service Advisor #jobs Job Description: What you’ll be doing:  Handle a high volumes of customer queries telephonically, up to 60 calls per day. Answer all queries in a positive manner, ensuring you give a positive image and great first...

Customer Service Advisor Gainsborough – Office based Monday - Friday – 36.5 Hours per week 8:30am – 5pm Monday to Thursday and 8:30am – 4pm Friday with 1 hour unpaid lunch Starting Salary - £23,914 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a Customer Service Advisor to join our passionate team at our Gainsborough Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service...

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team. Please note: C1 level and above in both English & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within one of the designated Operations Functional Areas, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality. The role holder will be responsible for service delivery to our corporate clients from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver best in class operational services to clients and internal partners. Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the...

Role Description The Senior Officer is responsible for core processing team specific functions, depending on the individual team, within one of the designated Operations Functional Areas, and, is responsible for the day to day service of their team to Corporate / Retail Clients on behalf of FNZ. This means the following key requirements: The role holder will be responsible for all aspects of day to day processing, regulatory, and financial risk relevant to their team and, for all processes that fall within their team’s remit. The role holder will support all aspects of change within their functional area ensuring that their team actively participates as and where required in the change process from delivery through to implementation so that change is delivered effectively, and, in accordance with FNZ Compliance standards. The role holder will be responsible for service delivery to our corporate clients from their team, ensuring accuracy, compliance, and...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 42 Hours per week, 4 on 4 off PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 40 Hours per week, 4 OUT OF 7 PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to provide a...

🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible Job title: Administrative Customer Service Advisor Job Description: What you’ll be doing:  As a Customer Service Agent, you will be...

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism WE NEED YOU TO: Consistently deliver exceptional customer service Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team Responsible...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism WE NEED YOU TO: Ensure the customer service is of the highest standards at all times Handle all stock effectively and ensure back of house standards are maintained Support your Management Team in achieving company sales...