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a2dominion
16 Apr, 2026
Full Time Contract
Customer Service Caseworker / Service Recovery Complaints Officer
£31,397 - £38,007 yearly
a2dominion Hybrid (Ealing, West London / Hybrid)
Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker   SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...
a2dominion
31 Mar, 2026
Full Time Permanent
Customer Service Administrator / Receptionist
£25,394 - £26,500 yearly
a2dominion Winchester, Hampshire, UK
Customer Service Administrator / Receptionist A great opportunity for a customer-focused Facilities Assistant to support a busy office environment, delivering front of house reception, facilities coordination and administrative support within a professional corporate setting. If you’ve also worked in the following roles, we’d also like to hear from you: Front of House Assistant, Office Administrator, Workplace Assistant, Facilities Coordinator, Administrative Assistant, Administration Assistant, Property Services Assistant, Property Services Administrator, Customer Service Assistant, Facilities Administrator This role is known internally as a Facilities Assistant   SALARY: £25,394 to £26,500 per annum + Generous Benefits LOCATION: Winchester, Hampshire (SO23) – Office-based role JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours across 5 days per week   JOB OVERVIEW We have a fantastic new job...
Redler
20 Mar, 2026
Full Time Permanent
Customer Service Advisor / Sales Support Administrator
£28,000 yearly
Redler Stonehouse, Gloucestershire, UK
Customer Service Advisor / Sales Support Administrator Redler Limited is offering an exciting opportunity for a motivated individual to develop a career in customer service, sales support and account management, gaining hands-on experience in quotations, CRM systems and client communication. This role is known internally as an Aftermarket Customer Service Coordinator If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Sales Administrator, Account Coordinator, Customer Support Advisor, Sales Support Assistant, Customer Service Coordinator, Sales Support Administrator   ALL LEVELS OF EXPERIENCE CONSIDERED If you’ve worked in a customer service or sales support role that would be advantageous.  A good telephone manner and an outgoing “can do” personality is essential and full training will be provided to develop skills including product training.   SALARY: £28,000 per annum...
FNZ
26 Apr, 2026
Full Time
Customer Service Representative
FNZ Basingstoke, UK
Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....
FNZ
26 Apr, 2026
Full Time
French Speaking Customer Service Agent Junior
FNZ Dublin, Ireland
Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...
arriva
26 Apr, 2026
Full Time
Customer Service Team Leader
arriva Luton, UK
Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...
Capita
25 Apr, 2026
Full Time
Customer Service Advisor
Capita Rotherham, UK
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Salary: 24 043,50 pa Working Hours: 09:00 – 17:00 (Mon – Fri) – Training Shift will be the same. Fixed Term Contract from 11th May 2026 to 3rd July 2026 Job title: Customer Service Advisor Job Description: To achieve customer and client KPI targets in relation to all contacts   received via multiple channels working within the requirements of data protection legislation  To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.. To respond to all contacts from both internal & external customers made via all the available channel To accurately capture data and enter it on to the relevant systems More experienced Advisors...
AWD online
24 Apr, 2026
Full Time Permanent
Hotel Receptionist / Customer Service Front of House / Front Desk
AWD online London, UK
Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: up to 48 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to...
Capita
23 Apr, 2026
Full Time
Customer Service Adviser - Financial Services
Capita Manchester, UK
Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Manchester. You will be responsible for assisting customers with queries and administration of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Our Flexible Advisors work in small teams receiving full training as well as ongoing support and development. The roles will be initially on a full time, permanent basis, working 37.5 hours per week covering shifts between 8am to 6pm (8-4, 9-5, and 10-6 on rotation). We would expect new team members to be office based full time for the first 4-6 months during training and probation, then once...
AWD online
21 Apr, 2026
Full Time Permanent
Customer Service Advisor / Customer Support Agent
£25,235 yearly
AWD online Hybrid (Oxford, Oxfordshire, UK)
Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent   SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided)   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and...
AWD online
21 Apr, 2026
Full Time Permanent
Customer Service Advisor / Danish or Spanish Speaker
AWD online Brighton, Brighton and Hove, UK
Customer Service Advisor / Danish or Spanish Speaker An exciting opportunity for a multilingual customer service professional, who is fluent in oral and written Danish or Spanish and English, with strong communication, administration and organisational skills, and experience using Microsoft Office in a fast-paced, customer-focused environment.  If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent   SALARY: Competitive LOCATION: Brighton, East Sussex (BN1) - Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: To be considered for the role, you must be flexible towards work schedules and rotas (mornings, evenings, middle shifts, weekends, and public holidays)   ESSENTIAL REQUIREMENT: Candidates MUST have fluent Danish or Spanish and English...
AWD online
16 Apr, 2026
Full Time Permanent
Customer Service Advisor / Retention Agent
£25,000 yearly
AWD online Altrincham, Greater Manchester, UK
Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor   SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits          LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday...
Capita
14 Apr, 2026
Full Time
Irish Speaking Customer Service Advisor -Work From Home
Capita Clonakilty, Co. Cork, Ireland
🎯 What We’re Looking For Fluent Irish (Gaeilge) speaker Strong English communication skills A friendly, patient, and helpful attitude 💼 What We Offer Permanent contract with a competitive salary of €30 432 per year 40 hours per week on a rotational shift pattern 🌟 Work From Home! 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o Saturday: 8am–6pm o Sunday & Bank Holidays: 10am–6pm o Weekends are 1 in 3 o Full flexibility is key to success in this role. Job title: Irish Speaking Customer Service Advisor -Work From Home Job Description: 🎁 Why you’ll love working with us:   A starting salary of € 30 432,00 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank holidays plus the opportunity to buy additional holidays! Life Assurance cover, covering x2 of your salary after qualifying period...
Getty Images
10 Apr, 2026
Full Time
Customer Service Associate - French & Dutch Speaker
Getty Images Dublin, Ireland
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English, French & Dutch (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in...
Getty Images
09 Apr, 2026
Full Time
Customer Service Associate - German & French Speaker
Getty Images Dublin, Ireland
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English, German & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in...
Capita
09 Apr, 2026
Full Time
Customer Service Advisor - Hybrid Clonakilty
Capita Clonakilty, Co. Cork, Ireland
🌟 Join Our Customer Service Dream Team! 🌟 Do you thrive on delivering exceptional customer experiences? Love solving problems and making someone’s day better? If that sounds like you, we’d love to welcome you to our vibrant team of Customer Service Advisors! 💼 What’s in it for you? Permanent contract with a competitive salary of €29,432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o   Saturday: 8am–6pm o   Sunday & Bank Holidays: 10am–6pm o Full flexibility is key to success in this role. Job title: Customer Service Advisor - Hybrid Clonakilty Job Description: 🎁 Why you’ll love working with us:   A starting salary of €29,432per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank...
Capita
03 Apr, 2026
Full Time
Customer Service Representatives - Start Date 18th May 2026
Capita Liverpool, UK
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...
Capita
02 Apr, 2026
Full Time
Southern Water Customer Service Advisor
Capita Rotherham, UK
Salary: £24,043.50 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time – 37.5 hours per week 7-week training period will be followed by 3 weeks of Grad Bay on Monday to Friday 09:00-17:00. Live shifts will be provided after start date ready to commence post Grad Bay. These shifts will be based on being fully flexible between the operational opening hours of Monday to Friday 08:00-18:00. Example shifts: Monday to Friday between 08:00-16:00 / 09:00–17:00 / 10:00–18:00. Start date: Monday 27th April 2026. Bill Support Job Description Summary Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Job title: Southern Water Customer Service Advisor Job...
Capita
29 Mar, 2026
Full Time
Irish Speaking Customer Service Advisor
Capita Clonakilty, Co. Cork, Ireland
🎯 What We’re Looking For Fluent Irish (Gaeilge) speaker Strong English communication skills A friendly, patient, and helpful attitude 💼 What We Offer Permanent contract with a competitive salary of €30 432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o Saturday: 8am–6pm o Sunday & Bank Holidays: 10am–6pm o Weekends are 1 in 3 o Full flexibility is key to success in this role. Job title: Irish Speaking Customer Service Advisor Job Description: 🎁 Why you’ll love working with us:   A starting salary of € 30 432,00 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank holidays plus the opportunity to buy additional holidays! Life Assurance cover, covering x2 of your salary after...
AWD online
17 Mar, 2026
Full Time Permanent
Data Entry Administrator / Customer Service Data Processing Assistant
£28,000 yearly
AWD online Hybrid (Battersea, London, UK)
Data Entry Administrator / Customer Service Data Processing Assistant An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities. If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Office Assistant, Customer Service Advisor, Data Administrator, Data Input Assistant, Office Admin Assistant   SALARY: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office. PLEASE NOTE: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station...
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