Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a new opportunity in Enfield or North London? We are recruiting confident, resilient and service-driven professionals with high-volume inbound call experience to join a busy local authority customer services team. As the first point of contact for residents, you will handle telephone enquiries and provide accurate, customer-focused support across a range of council services. The role uses your communication, active listening, complaint handling, de-escalation, problem-solving, and first-contact resolution skills in a fast-paced public-sector contact centre. What You'll Be Doing Handling high-volume inbound calls and delivering professional telephone-based customer service. Resolving council-wide enquiries at first contact and signposting residents to the right service when needed. Managing complaints, vulnerable-customer...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading organisation in the Utilities sector, is seeking a dynamic and analytical Customer Excellence Business Analyst to join their Electricity Distribution team. This is an exciting opportunity to play a pivotal role in delivering innovative digital solutions that enhance customer experiences and streamline operations. Role: Customer Excellence Business Analyst Duration: 12 Months Location: Remote (travel for workshops, exp paid) Rate: 500 pd (umbrella) Key Responsibilities: As a Customer Excellence Business Analyst, your...

Salary: £39,822.59 per annum Hours: 35 hours per week Contract Type: Fixed Term 31st March 2027 Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, on a fixed term basis. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage...

Job Title: Complaints Officer - 12-month fixed term contract Location: Flexible - able to travel within our operating region Salary: £31,619 per annum Job type: 12-month fixed term contract, Full Time. 37 hours per week. Closing Date: 28th October 2026. Do you have experience in managing customer complaints and enjoy going that extra mile to get the right outcome, if so why not consider joining our Complaints Team? As our Complaints Officer, you will evaluate, classify and record complaints received from customers. You will also act as that central point of contact for customers and will provide support, advice and guidance to colleagues. You will need excellent written and verbal communication skills to keep the customer informed, including writing formal complaint response letters. You'll be organised and effectively manage your case load and commitments to ensure timely resolution and pro-active customer communication. You'll work closely with...

Landing Gear Structural Analysis Engineer Filton 80% onsite 34.39 per hour PAYE 46.00 per hour Umbrella 35 hours per week 4.5-day working pattern Occasional travel BPSS+ clearance required Inside IR35 Use your structural analysis expertise to help shape how Airbus commercial aircraft are operated and maintained. Guidant Global is recruiting a Landing Gear Structural Analysis Engineer on behalf of Airbus. This is an exciting opportunity to support continuous product development and engineering improvements across Airbus commercial aircraft programmes. You will evaluate aircraft fleet operations, assess the effect of ground manoeuvres on Nose Landing Gear fatigue life and help establish updated aircraft towing allowances. Working with the Airbus Stress Team, Loads Team, Chief Engineer, Customer Services and landing gear suppliers, you will take improvement projects from initial analysis through to delivery. The role offers broad technical exposure across the Airbus...

Executive Assistant Ref: BCR/JP/32516 Birmingham 40,000 - 45,000 FTE (Pro rata for 3 months, Dependent on Experience) THIS ROLE IS A 3 MONTH FIXED TERM CONTRACT IMMEDIATE START Office Based Bell Cornwall Recruitment is delighted to be recruiting for an Executive Assistant to support a major business transformation programme in Birmingham. This role will focus on minute taking, action tracking, meeting coordination and governance support. Executive Assistant Responsibilities: Attend and minute regular project and governance meetings. Record decisions, actions, owners and deadlines. Maintain action trackers and follow up outstanding actions. Coordinate meetings, agendas and meeting packs. Maintain accurate and confidential project records. Essential skills: Previous experience as a Senior PA, EA or similar role. Experience taking formal minutes at senior level. Excellent written English and attention to detail. Strong organisation and stakeholder...

Customer Service Administrator Glasgow 16.00 per hour 12-Month Temporary Contract We're recruiting for a Customer Service Administrator to join a large, well-established organisation in Glasgow. This is an excellent opportunity for someone who enjoys administration, problem-solving and delivering a high standard of customer service within a busy operational environment. This is a predominantly administration-based role with occasional customer contact. You'll be responsible for handling customer requests, reviewing documentation, updating records and supporting a range of operational processes. Following a comprehensive training programme, hybrid working will be available. Key Responsibilities Processing customer requests and ensuring records are updated accurately and efficiently. Reviewing customer information and documentation to ensure all requirements have been met. Managing a variety of work queues, customer requests and shared inboxes. Communicating with customers...

Customer Service Advisor - 12 month contract Location: Swindon Salary: 14.56 per hour Hours: Full Time, 35 hours per week Start Date: November 2026 Working Pattern: Office-based during training, then hybrid working available Join a Leading Banking Customer Service Team! We're recruiting for Inbound Customer Service Advisors to join a well-established banking organisation in Swindon. This is an excellent opportunity for candidates who enjoy helping customers, solving problems, and delivering outstanding service in a fast-paced environment. Following a comprehensive training programme, you'll have the opportunity to work on a hybrid basis, combining office and home working. The Role As an Inbound Customer Service Advisor, you'll be the first point of contact for customers, handling a variety of everyday banking enquiries. You'll provide a professional and helpful service while ensuring customer needs are resolved efficiently and accurately. Responsibilities Handling...

SENIOR CUSTOMER SERVICE EXECUTIVE Location: Kingston Duration: 4-6 month temporary (possible perm at the end) Working Hours: 9am-5.30pm Hourly Rate: 18- 20ph plus holiday pay Working Pattern: Hybrid after training Role Overview We are seeking a friendly, organised and customer-focused Senior Customer Service Executive to join our fast growing clients team. This role is responsible for delivering excellent customer support, handling enquiries efficiently and ensuring a positive experience for all customers. The successful candidate will be a strong communicator with a proactive approach to problem-solving and a genuine passion for helping others. Key Responsibilities Respond to customer enquiries via telephone and other communication channels, around 100 a day. Provide accurate information regarding products, services, orders and company processes. Resolve customer queries and complaints in a professional and timely manner. Process customer requests,...

Housing Complaints Officer Hybrid Working Full Time Temporary Contract The Role We are working with a forward-thinking Local Authority in Surrey seeking an experienced Housing Complaints Officer to join their housing services team. You will manage complaints from initial receipt through to resolution, ensuring residents receive timely, professional, and effective outcomes while helping to drive service improvements. Key Responsibilities Manage and investigate housing complaints. Draft clear and professional complaint responses. Liaise with residents, contractors, and internal teams. Ensure complaints are handled within agreed timescales. Support Housing Ombudsman enquiries and investigations. Identify trends and recommend service improvements. About You Experience handling complaints within housing, local government, or a customer-focused environment. Strong investigation and problem-solving skills. Excellent written and verbal communication skills. Ability to...

We are hiring METER READERS in your postcode now; no experience is required. Are you looking for Full Time work, close to home? Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity & water meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: 13.23 - 13.97 per hour basic pay (weekly payment) Weekly Hours 40 - 45 hours a week with flexible start and finish times Monday - Friday (occasionally Saturday) between 8am - 8pm. 29,000 to 35,000 average annual earnings including bonusses. Bonus scheme with earnings up to 2000 monthly. Overtime rates...

Berry Recruitment are currently recruiting for Minibus Drivers for an ongoing contract, starting immediately. The Role Our well-established and growing client is looking for reliable and professional Minibus Drivers to join their expanding team. The position involves providing transport for private-hire customers and school services , working alongside a Passenger Assistant and representing our client in a professional manner. Main Requirements Monday-Friday split-shift working Ongoing contract with an immediate start DBS required - Berry Recruitment can arrange this, unless you are already registered on the DBS Update Service Excellent communication and customer-service skills A professional and friendly approach when dealing with passengers and schools Ability to work effectively alongside a Passenger Assistant Reliable, responsible and committed to providing a high standard of service What's on Offer? This is an excellent opportunity for the...

Berry Recruitment are currently recruiting for PCV Drivers for an ongoing contract, starting immediately. The Role Our well-established and growing client is looking for reliable and professional Drivers to join their expanding team. The position involves providing transport for private-hire customers and school services , working alongside a Passenger Assistant and representing our client in a professional manner. Main Requirements Monday-Friday split-shift working Ongoing contract with an immediate start DBS required - Berry Recruitment can arrange this, unless you are already registered on the DBS Update Service Excellent communication and customer-service skills A professional and friendly approach when dealing with passengers and schools Ability to work effectively alongside a Passenger Assistant Reliable, responsible and committed to providing a high standard of service What's on Offer? This is an excellent opportunity for the right candidate...

Production Planner £188 per day Burton Upon Trent Initial 6 Month Contract Site Based The Opportunity Ford & Stanley are partnered with a key client to recruit an experienced Production Planner on an initial 6-month contract to support a busy engineering and manufacturing operation. This is a hands-on planning role requiring someone with experience in production planning, scheduling, materials planning and MRP/ERP systems. Working closely with Production, Procurement and Inventory teams, you will help ensure production schedules are achievable, materials are available and potential capacity or supply issues are identified early. The successful candidate will play an important role in maintaining effective production plans while supporting improvements across the wider planning and manufacturing operation. The Role: Production Planner As Production Planner, you will be responsible for developing, maintaining and adjusting production schedules in line with operational...

HR Team Leader (Administration) Sector: Public and Not-for-Profit Duration: 3 Months, with a possible extension Location: Cambridgeshire (2 days a week) Rate: up to 350 UMB per day (Dependent on experience) Sellick Partnership are currently recruiting for an experienced HR Team Leader join our client based in Cambridgeshire, this role if offered on a hybrid basis with a minimum of 2 days a week onsite The HR Team Leader is responsible for leading the delivery of a high-quality, efficient and customer-focused HR administration service. The role oversees the day-to-day operation of the HR Administration team, ensuring accurate management of employee records, HR processes and transactional activities across the employee lifecycle. Working closely with managers, employees and the wider HR team, the postholder will drive service excellence, maintain compliance with employment legislation and organisational policies, support continuous improvement initiatives,...

Morson Edge are currently recruiting for a Subcontract Manager to be based out of Luton on behalf of our Aerospace clients. This is a contract role initially for 12 months. Your impact The Future Combat Air (FCA) team at our clients work at the forefront of technologies and concepts that underpin 6th generation combat air capabilities for the Global Combat Air Programme (GCAP), the Future Combat Air System (FCAS) and other initiatives in various domains. We have an exciting opportunity for an experienced Procurement professional to join our team supporting a variety of complex assignments. The day-to-day activities will vary from traditional supplier management tasks, including flow down of customer Ts & Cs, through to complex strategic supply chain design on an international programme supporting a variety of strategic bid activities. You will be required to proactively manage a variety of stakeholders at different levels both outside and within the organisation....

Marketing Assistant - 6 Month FTC Solihull Marketing Assistant - 6 Month FTC Solihull Hybrid - 2 days in the office Are you passionate about marketing and looking for an opportunity to develop your experience within a growing organisation? I'm working with an award-winning UK bank who are looking for a Marketing Assistant to join their Group Marketing team on a 6-month FTC . This is a fantastic opportunity for someone early in their marketing career to gain broad experience across digital marketing, CRM and customer communications . The Role You'll be supporting the wider marketing team with a variety of activity, including: Supporting the CRM team with customer communications Assisting with email development and communications Coordinating approvals and getting communications ready to go live Supporting product and rate changes Updating digital and customer-facing content Working with internal teams and external partners Providing general marketing support...

Supply Chain - Customer Representative Job Title: Supply Chain - Customer Service Representative Duration of Contract: 6 months, rolling contract. Location: Warwick Pay Rate: 20.00 per hour PAYE / 28.00 per hour Umbrella Working Pattern: Hybrid (2 days per week in the office, 3 days per week from home) 8am - 5pm We have an exciting opportunity to join our client's Customer Demand team as part of the Supply Chain function. This role will interact globally and will be based at their office in Warwick for the Aero Derivative Gas Turbine (AGT) Product Line. What are my responsibilities? Process quotations, sales orders and other documents through the relevant company ERP system within agreed time-scales Communicate the progress/plan that meets the customers' requirements, resolving issues or escalating problems within agreed timescales Liaise and follow up with internal departments/functions to ensure customer's needs are met in a timely manner Liaise with immediate...

Buildings and Construction UK Buyer Location: Broughton, Flintshire Working arrangement: Minimum three days onsite each week, with Tuesdays and Thursdays mandatory Hours: 35 hours per week across 4.5 days, worked between 7:00am and 7:00pm subject to business requirements PAYE rate: Up to 32.89 per hour Umbrella rate: Up to 44.00 per hour IR35 status: Inside Security clearance: BPSS+ clearance required Travel: Limited travel to other UK sites may be required Shape the supplier partnerships behind major construction projects Guidant Global is partnering with Airbus to recruit an experienced Buildings and Construction UK Buyer based at the Broughton site. This is an opportunity to take ownership of high-value, strategic procurement activity covering construction services across the Airbus UK estate. You will lead sourcing, tendering and contract negotiations while building effective supplier relationships and supporting long-term projects, including a new project in...

Our client North Northamptonshire Council is looking for a Social Worker - Adult Social Care Role Responsibilities Act as "trusted assessors" for defined areas of the support plan Conduct or support individual assessments or facilitate self-assessments, using the appropriate assessment tools and techniques in order to establish clear, relevant, proportionate, cost effective and appropriate options for the individual. Value and encourage the contribution of service users and their advocates, relatives, carers and support workers where appropriate. Work alongside Brokers to procure support plans including equipment and adaptations. To manage and be accountable for an allocated caseload of customers in compliance with statutory requirements, local policy, professional best practice and with regard for individual choice. Ensure compliance with policies and procedures of the council, and those of any partner agencies, are followed, and that the service is always delivered in accordance...