Principle Tasks Lead, manage and develop hub-based staff, including cleaners, caretakers and facilities staff, ensuring rotas, training, supervision, performance management and day-to-day operational support are effectively delivered. Ensure community centres are operationally ready at all times, including room set-ups, equipment, furniture, stock control and maintaining high presentation standards. Take responsibility for the safe, compliant and effective operation of community centre facilities, including health and safety, maintenance management, contractor oversight, building inspections and asset management. Ensure hirers, staff and keyholders receive appropriate inductions and comply with Trust policies, procedures and health and safety requirements. Manage customer queries, complaints, incidents and anti-social behaviour, implementing appropriate resolutions and maintaining accurate records in line with Trust procedures and GDPR requirements. Work closely...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Heat Network Manager Worcester based with a balance of home and office working £45,736 - £48,157 per year 35 hours per week We have an opportunity for a Heat Network Manager to join our Sustainability and Strategy Directorate within the Utilities Department, based in Worcester. The team currently has 10 personnel and are responsible for all gas, electric and water accounts and invoices for voids periods. The team validate and process all utility invoices for payment and manage the...