Summary: Are you a methodical problem-solver who thrives on turning complex workflows into seamless operations? We are looking for a Process Improvement Manager to drive excellence, innovation, and rigorous compliance across our Water Supply network. As our Process Improvement Manager, you will be the architect of operational efficiency. You won't just be maintaining the status quo; you'll be constructively challenging it. From leading high-stakes workstreams within our DWI Transformation Programme to overseeing a team of Process Leads, your mission is to ensure our technical documentation and frontline compliance are world-class. Main Responsibilities Strategic Project Leadership : Take full accountability for a diverse portfolio, including Site Operating Manuals, Standard Operating Procedures (SOPs), and DMA contingency plans. DWI Transformation: Lead critical workstreams focused on General Site Duties, Treatment Works contingency, and Service Reservoir/Booster...

Summary: Are you a compliance expert with a passion for technical excellence and professional standards? At South East Water, we are committed to providing a high-quality service to our customers, and that starts with a highly skilled workforce. We are seeking an Operational Compliance Manager to spearhead our Competent Operator Schemes. You will be the guardian of our professional standards, ensuring our Production and Network Technicians are trained, assessed, and certified to nationally recognised EUSR standards. From managing a team of Training Leads to leading our accreditation audits, you will ensure that every technician on the frontline has a "Licence to Operate" that is second to none. Main Responsibilities Accreditation & Policy Leadership: Evaluate and align our "Competent Operator" policies with industry best practices. You will lead the update of assessment documentation for Production and design brand-new accreditation processes for our Network...

Summary: The Network Strategy Lead is a senior technical leadership position responsible for the architectural integrity and operational resilience of the distribution network. This role serves as the bridge between strategic hydraulic modelling and real-time field execution. As a founding leader within the Central Operations function, you will be tasked with designing and implementing a world-class network control framework that minimises service interruptions and maximises asset performance. You will act as the ultimate technical authority for network operations, transitioning the business from a reactive stance to a proactive, data-driven strategy. This role involves the high-level mentoring of Network Controllers and the integration of "Smart Network" technologies into daily operational workflows to protect customer service and water quality. Key Responsibilities: Network Architecture & Strategic Governance Control Function Design : Lead the development and...

Summary: The Production Strategy Lead is a high-impact role responsible for the end-to-end architectural design and execution of our production planning framework. As the founding leader of this department, you will bridge the gap between long-term capital investment and daily operational delivery. You hold ultimate strategic ownership of the annual, monthly, and weekly production cycles, ensuring that our asset portfolio operates at peak efficiency while maintaining uncompromising safety and regulatory standards. This is a build-and-scale opportunity. You will be expected to establish the governance structures, hire and develop a high-performing team, and integrate disparate data streams into a cohesive, centralised production strategy that balances complex supply-demand variables against maintenance requirements and outages. Key Responsibilities Departmental Architecture & Strategic Optimisation Greenfield Implementation : Design and implement the department's...