Adecco
United Kingdom
Customer Service Manager Hours: Monday to Friday 9 am to 5 pm - Office Based Role Location: Mitcham Pay Rate: 16 per hour and then 35k on the permanent side Contract Details: Full-time, Temporary to Permanent Are you ready to lead a dynamic team and elevate customer experiences to new heights? We are on the lookout for a passionate and energetic Customer Service Manager to join our vibrant team! If you thrive in a fast-paced environment and have a knack for turning challenges into solutions, we want to hear from you! Responsibilities: Lead and inspire a team of customer service representatives to deliver outstanding service. Develop, implement, and refine customer service policies and procedures. Analyze customer feedback and service metrics to drive continuous improvement. Foster a positive team environment that encourages collaboration and innovation. Handle escalated customer inquiries with professionalism and empathy. Create training programs that...
