Job Title: Customer Service Supervisor - Watford Central Starting Salary: £27,694 opportunity to progress to £31,022 per annum (pro rata for part time) Hours: 18.5 Location: Watford Central Library Contract Type: Permanent Directorate: Resources About the team Watford Central Library is a large, bustling town centre library spread over two floors.We are open seven days a week and offer a wide range of services, events, and activities for both adults and children. These include Baby Rhyme Time, Story Time, Lego Club, and a Sewing Group. Our modern CreatorSpace is used for creative and digital activities, as well as various clubs and events. Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy library within a thriving community.As part of the...

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Facilities Helpdesk Team Leader Location: Bracknell - Office Based Salary: 17.50ph Our client is seeking a Helpdesk Team Leader / Supervisor to join their team on a temporary basis. This role will combine hands-on helpdesk support with responsibility for overseeing and guiding a small team, ensuring a high level of service delivery in a fast-paced environment. Key Responsibilities: Act as the friendly and professional point of contact for operational colleagues, addressing queries and concerns Provide day-to-day supervision and support to the helpdesk team, ensuring workload is managed effectively Handle incoming and outgoing calls efficiently, supporting the team during busy periods Complete various administrative tasks on the CAFM system, including assigning tasks, generating purchase orders, and updating records Monitor and...

Team Leader Huddersfield Up to 32,000 Per Annum Monday to Friday Full-Time We are currently recruiting for an experienced and motivated Team Leader to join a growing business within the hospitality and eCommerce sector based in Huddersfield. This is an excellent opportunity for someone with strong people management skills who thrives in a fast-paced environment and enjoys driving team performance, customer satisfaction, and operational efficiency. The Role As Team Leader, you will support the day-to-day running of the department, ensuring high service standards are maintained while motivating and developing the team to achieve business objectives. You will play a key role in supporting operational performance across both hospitality and online customer operations. The successful candidate will be commercially aware, highly organised, and confident managing workloads, KPIs, and team development within a customer-focused environment. Key Responsibilities Lead,...

Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader   SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to...

Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax...

Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site. The Role: Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates. The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's. The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker...

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30 - 17:00 It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

Customer Service Consultant - eduFOCUS has an excellent opportunity for a Customer Service Consultant to join our growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing first point of contact for existing and prospective clients. Fantastic company benefits include Competitive Salary: £25,000 £30,000 per annum (depending on experience) Contract: Full-time, permanent position, office based only. Holiday: 28 days annual leave plus bank holidays Hours: 35 hours per week (Monday Friday) About the role As our Customer Service Consultant , you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You ll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:00-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30 - 17:00 It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30-17:00 It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

As a Customer Service Team Leader, you will play a key role in delivering an outstanding customer experience while leading and supporting a team of Customer Service Advisors. This is a hands-on leadership role, where you will balance team management responsibilities with active participation in customer interactions. Approximately 65% of your time will be spent handling customer calls, ensuring service excellence and supporting operational demand, while 35% will focus on team leadership, including coaching, performance management, and driving continuous improvement. You will oversee daily team performance, ensuring that quality, compliance, and service standards are consistently met. Leading by example, you will motivate and develop your team, fostering a positive, high-performing environment. This is an office-based position located in our Clonakilty office. Salary: €32,166 per annum Hours: 37 hours per week Job title: Team Leader - Customer Service - Clonakilty Job...

Customer Service Administrator Location: (On-site) Prologis Park, Coventry, CV6 4BU Type: Temporary but could lead to a fixed-term contact after three months, for the right candidate Hours: Full-Time, Monday - Friday working 9am-5pm Rate: 12.90 per hour MUST HAVE ADMIN EXPERIENCE Job Purpose: To receive and process files/documents recovered from solicitors following the SRA's intervention into a firm of solicitors. To received and process requests for files/ documents which may be held in the SRA's intervention Archive. Key Responsibilities: As an Administrator you will need to have the ability to Inspect and analyse client files, original legal documents and accounting material recovered from Interventions - index onto database - as per procedures Receive, assess and acknowledge incoming documentation and direct appropriately Log incoming post onto our in-house database and create physical files Link incoming documents to existing...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 07:30-15:30 or 09:00-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Salary: Excellent - please call us on (phone number removed) to discuss. Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and...

Sales Administrator / Customer Service Administrator An exciting opportunity for a Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within a fast-paced team environment. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Coordinator, Internal Sales Administrator, Office Administrator, Customer Service Assistant, Order Processing Administrator, Administrative Assistant, Administration Assistant, Sales Support Administrator   SALARY: £25,000 to £30,000 pro rata + Benefits LOCATION: Heathrow, West London – Fully Site Based JOB TYPE: Full-Time, 3 Month Fixed Term Contract (initial) WORKING HOURS: 39 hours per week, Monday to Thursday 8am to 4:30pm and Friday 8am to 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity for a Sales...