We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team Leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...

Your New Role We have a fantastic opportunity for a Permanent Customer Service (Incident Liaison) Agent to join our NMC North East Account in Perth , this is an onsite role. Our NMC NE account is working in partnership with Transport Scotland Northeast since August 2022, with an increased focus on supporting the creation of sustainable futures for communities, together we will achieve net zero targets and improve the customer experience. Covering 593Km of network, we provide routine highways, bridges and structure maintenance as well as designing and managing road safety schemes. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The Customer Service (Incident Liaison) plays an important part to direct and record incident responses and winter service activities from within the...

🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible Job title: Administrative Customer Service Advisor Job Description: What’s in it for you?  You’ll have the opportunity to join a...

Customer Service Advisor Gainsborough – Office based Monday - Friday – 36.5 Hours per week 8:30am – 5pm Monday to Thursday and 8:30am – 4pm Friday with 1 hour unpaid lunch Starting Salary - £23,914 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a Customer Service Advisor to join our passionate team at our Gainsborough Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service...

German-Speaking Customer Service Location: Maidstone Salary: 28,000 per year +Monthly Bonus Are you fluent in German and looking for an exciting customer service opportunity? In this role, you will: Provide exceptional customer service to German-speaking clients. Support commercial administration tasks, including order processing and record management. Work as part of a friendly and dynamic team, ensuring smooth and efficient operations. Requirements: Fluent in German (spoken and written). Strong organisational and communication skills. Experience in customer service or administration is preferred. This is a fantastic opportunity for someone looking to use their language skills in a professional environment while contributing to a growing team. Apply now to join a company that values your skills and offers room to grow! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 42 Hours per week, 4 on 4 off PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 40 Hours per week, 4 OUT OF 7 PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...

🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible Job title: Administrative Customer Service Advisor Job Description: What you’ll be doing:  As a Customer Service Agent, you will be...

LOCATION: Whitehill House SHIFT PATTERN: Monday - Sunday, 24 hours per week PAY RATE: £14 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION The CS0 will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The CS0 is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: · To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. · Be professional, pleasant, friendly, courteous and helpful at...

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...

Helpdesk Supervisor - Facilities Management Location: Central London Salary: Up to 45,000 + Hybrid working Contract: Monday - Friday: 8am - 5pm + overtime The Opportunity Are you a customer service professional with a passion for operational excellence? We are seeking a Helpdesk Supervisor to lead the frontline service delivery for one of the UK's most prestigious multi-use developments. This is not a standard helpdesk role. You will be overseeing a fast-paced hub that supports a diverse ecosystem of high-end residential units, retail spaces, and corporate offices. We need a leader who can balance the nuances of different stakeholder needs while ensuring our technical teams are deployed with precision. The Role As the Helpdesk Supervisor, you will be the engine room of our facilities management delivery. You will lead, mentor, and motivate a team of coordinators to ensure every service request-from a leak in a luxury apartment to a power failure in a retail...

Position: Desktop Support M365 - 12 months FTC Location: Hemel Hempstead Salary: 30k - 35k Benefits: Free Lunch Free Refreshments Pizza Friday Chocolate draw Free Parking Fruit / Snacks Break out room Flexible time Summary Role: Desktop support role will be the focus of this job and managing the IT Support mailbox, where the requests mainly come from Supporting Windows 11/10/7 end user support Supporting Mac OS Supporting Microsoft 365 - Admin, Exchange, Entra, Intune, etc. Creation and maintenance of users and groups in 365, seeking approval when required Being on hand and available when needed physically in the office Remotely supporting offices from around the world Maintain on premise AD Troubleshooting email issues through Mimecast and Exchange 365 Ensuring newly built laptops are connected to InTune Support various company applications and systems: Deskbird - used for schedule management, hot desk...

Temporary Receptionist role Working days: 17th, 19th, 26 th March Shift times: 09:00-17:00 Pay rate: 12.60 an hour Location: Cardiff CF10 What You'll Do: As our Receptionist, you will be the first point of contact for clients and visitors. Your role will be essential in creating a welcoming atmosphere and ensuring smooth day-to-day operations. Here's what you can expect: Greet and assist visitors with a warm and friendly demeanor Manage incoming calls and direct them to the appropriate departments Maintain a tidy reception area that reflects our professional image Handle incoming and outgoing mail and packages Support administrative tasks and provide assistance to team members as needed Coordinate meeting room bookings and assist with any guest requirements What We're Looking For: We want someone who is not just skilled but also has a positive attitude! Here's what you should bring to the table: Excellent communication skills, both verbal and written A...

Role: Receptionist Hours: 20 hours per week - Monday, Tuesday and Wednesday Mornings, Thursday and Friday afternoons Location: Basingstoke Salary: 13 p/h Overview We are looking for a friendly, organised, and professional Receptionist to join our clients team. You will be the first point of contact for visitors and callers, providing excellent customer service and ensuring the smooth running of the reception area. Key Responsibilities Greeting visitors and directing them appropriately Answering, screening, and forwarding incoming phone calls Managing the reception inbox and handling general enquiries Maintaining a tidy and welcoming reception area Booking appointments, meetings, and rooms when required Handling incoming and outgoing post and deliveries Supporting administrative tasks such as filing, data entry, and updating records Assisting colleagues and providing general office support Ensuring all visitor procedures are followed, including...

Practice Group / Department: Finance Operations Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  Our Newcastle office is currently recruiting for an Executive, Revenue Operations Helpdesk – EMEA to join one of the largest finance teams in the North East. The team comprises over 60 finance professionals divided into several specialised teams that support financial...

Part Time Receptionist - Ongoing Temporary Role (Potential to Go Permanent) Tuesday, Wednesday & Thursday, 8:00am-5:00pm Global, Highly Successful Organisation We're recruiting for a professional and personable Receptionist to join a leading international business. This is an ongoing part time temporary opportunity with strong potential to develop into a permanent position for the right candidate. In this front-of-house role, you'll be the first point of contact for visitors and callers, ensuring a welcoming, efficient and polished experience at all times. The company offers a supportive, fast-paced environment where you'll play a key part in maintaining a smooth day-to-day operation. Key Responsibilities: Greeting visitors and managing the reception area Handling incoming calls and directing enquiries Managing meeting room bookings and supporting office coordination Providing general administrative support Maintaining a professional and organised...

Corporate Receptionist 13ph- 15ph London-City/Central/West End Financial Services/Professional Services Immediate start Office Based-Mon-Friday 9.00am-5.00pm/8am-6pm Excellent opportunities for enthusiastic, reliable, outgoing, flexible, hardworking and confident Receptionist for clients within the Financial Services and Professional Service Sector located across the City and West End of London. Assignments range from long to short term cover (days, weeks, months) Prior Reception/Customer service experience desirable not essential Excellent opportunity to gain some extra income/experience in a variety of industries Excellent flexibility You will be: Meeting and greeting guests Checking guests in via the company app and outlook Diary room management via Outlook Getting involved in company wide events Managing meeting rooms Arranging catering for meetings and events Assisting with meeting rooms If you are available immediately enjoy working in a...

Receptionist Permanent, Full Time 28,500, Office Based 8:30am - 5:30pm Near Liverpool Street Station City of London Are you a friendly and organised individual looking to make a positive impact in a vibrant workplace? Our client, a leading serviced office provider, is seeking a dedicated Receptionist to be the welcoming face of their business. If you thrive in a dynamic environment and are passionate about delivering exceptional customer service, we want to hear from you! Why work for this company? Full benefits list to be outlined in contract. A supportive and friendly work environment where you can grow and develop your skills. Opportunities to evolve your role as the organisation continues to grow. A chance to be part of a team that values communication, collaboration, and exceptional service. Duties: Provide outstanding support to new and current tenants throughout their moving process by following established checklists. Make every client feel valued and...

The Role: Temporary Receptionist / Administrator Location: Aberdeen Hours: 8:00 AM - 5:00 PM, Monday-Friday Contract: Full-time, Temporary Pay Rate: 13.00 per hour Are you a confident communicator with a friendly, professional manner and a knack for staying organised? Our client, a reputable and welcoming business based in Aberdeen, is seeking a Temporary Receptionist/Administrator to be the face of their office and provide essential administrative support during a busy period. The Role: This is a varied and people-focused role, ideal for someone who enjoys being the first point of contact and thrives in a fast-paced environment. You'll be responsible for ensuring the front desk runs smoothly while also supporting the wider team with day-to-day administrative tasks. Key Responsibilities: Greet visitors and clients in a professional and courteous manner. Answer and direct incoming calls and manage the reception inbox. Handle incoming and outgoing mail...