INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager I&E Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive commensurate with experience The Company: Our client is a global leader in high-performance engineering polymers, supplying advanced material solutions to major OEMs and tier suppliers across automotive, industrial, electronics and consumer markets. With a strong reputation for technical excellence, innovation and customer partnership, the organisation delivers premium specialty materials that support lightweighting, sustainability and next-generation product design. Their UK operation is well-established, highly respected, and offers an exciting environment for professionals looking to grow within a dynamic, technology-driven industry....

Technical Account Manager - Iconic City Landmark Location: City of London Salary: Up to 83,000 + car allowance + bonus Contract: Monday - Friday: 8am - 5pm The Opportunity We are seeking a high-calibre Technical Account Manager to take operational and commercial ownership of a world-renowned, commercial sitet in the heart of the City of London. This is one of the most technologically advanced and high-profile assets in the capital. As the Technical Account Manager, you will be the primary lead for all building services, overseeing a large-scale engineering operation within a "vertical village" environment. The Role You will hold full accountability for the technical service delivery, financial performance, and strategic direction of the contract. You will lead a multi-disciplinary team to ensure that this landmark building remains a "best-in-class" environment for its occupiers. Key Responsibilities: Strategic Technical Leadership Operational...

Legionella Account Manager Location: Southend Contract Type: 12 month Fixed term Contract Are you a dynamic leader with a passion for delivering top-notch compliance services? Our client is on the lookout for a Legionella Account Manager to join their vibrant team. What You'll Do: As the Legionella Account Manager, you'll support the Director of Operations and lead our internal Legionella service teams in a variety of exciting ways: Oversee and enhance service delivery procedures to ensure efficiency and compliance. Maintain strong customer relationships by delivering on the agreed scope of work. Manage and inspire the Legionella service teams daily, ensuring compliance with key performance indicators (KPIs). Collaborate with the admin teams for seamless coordination of service delivery. Conduct client review meetings and provide technical guidance in line with L8 compliance requirements. Identify and implement process changes to maximise productivity. Support...

Field Sales Account Manager phs Hygiene Location- GU/ HA/ HP/ SL/ TW/ UB postcodes What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering.You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Commercial Account Executive Our client is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join them for many different reasons, but they stay for the same one: our culture. It s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities work / life balance, career progression, sustainability, volunteering you ll find like-minded people driving change. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative doing right by our clients while using insurance...

Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head of Customer Insight, Head of Communications, Resident Experience Manager, Head of Customer Service, Customer Experience Director, Customer Experience Manager   SALARY: £69,762 per annum + Benefits LOCATION: Evesham, Worcestershire (with travel to other sites) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Head of Customer Experience to lead and continuously enhance customer service, engagement, communications and resident influence...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Furnished Operations Officer Hourly Rate: £15.56 PAYE Location: Sheffield, S4 postcode Job Type: Full-time, Office-based We are seeking a dedicated Furnished Operations Officer to join a leading public sector organisation in Sheffield. This role is pivotal in managing council assets, ensuring effective tenancy and contract management, and delivering exceptional customer service. The successful candidate will handle property management, service delivery improvements, and business process management. Day-to-day of the role: Engage with contractors on supplies framework agreements and enforce council policies regarding assets and property. Solve problems and make informed decisions using gathered information. Manage council assets in furnished properties and report any safeguarding concerns. Conduct pre-quit inspections, annual tenancy visits, welfare and H&S checks, including P.A.T testing. Manage the furnished tenancy and vacant property process, including...

Do you enjoy building channels, not just managing them? Want to take ownership of a £5m+ retail channel with a clear path to double it? Confident leading relationships in a fragmented, independent market? I m working with a well established consumer business looking for a NAM / Channel Manager to help rebuild and scale a key retail channel that s been underinvested in recent years. This isn t a traditional NAM role. It s a hands-on, high impact position where you ll: Own and deliver the channel strategy Grow key accounts and rebuild customer relationships Lead a small field team, setting direction and structure Drive revenue, margin, and performance Use data and forecasting to improve decision-making The channel is currently worth £4 5m, with a clear opportunity to grow to £10m+. So plenty of headroom to make a real impact. The Company & Role: A leading business within the consumer products space, this organisation has built a strong reputation...

The Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business. Role Responsibilities Manage existing customer accounts and potential customer relationships Creating and managing opportunities Manage and maintain customer account plans and strategic direction Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales Producing customer forecasts and strategies Meeting and presenting to customers regularly Escalating customer issues through the wider company Attending network events Spotting development opportunities with your customers Providing exceptional customer service Spotting development opportunities...

Customer Service Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials...

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

About the Role An established UK residential property management organisation is on an ambitious journey to raise standards and redefine excellence across the sector. We're now looking for an experienced Account Manager to join their high-performing regional growth team and play a key role in strengthening client relationships and delivering sustainable growth. Role Overview As a key member of the Regional Growth Team, you will act as the main point of contact for a portfolio of high-value clients, including developers, resident management companies (RMCs) and freeholders. Your focus will be on building long-term partnerships, identifying organic growth opportunities, and ensuring service delivery consistently meets and exceeds client expectations. Key Responsibilities Build and maintain strong, trusted relationships with new and existing clients to drive sustainable growth Operate with a client-first mindset, holding regular structured meetings and face-to-face...

About the Role An established UK residential property management organisation is on an ambitious journey to raise standards and redefine excellence across the sector. We're now looking for an experienced Account Manager to join their high-performing regional growth team and play a key role in strengthening client relationships and delivering sustainable growth. Role Overview As a key member of the Regional Growth Team, you will act as the main point of contact for a portfolio of high-value clients, including developers, resident management companies (RMCs) and freeholders. Your focus will be on building long-term partnerships, identifying organic growth opportunities, and ensuring service delivery consistently meets and exceeds client expectations. Key Responsibilities Build and maintain strong, trusted relationships with new and existing clients to drive sustainable growth Operate with a client-first mindset, holding regular structured meetings and face-to-face...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

Job Title: Key Account Manager Location: Burgess Hill Salary: 25 - 30 p/h (PAYE) Contract: 3 months initially About the Role We are looking for a highly organised and driven Key Account Manager to manage and develop key customer relationships while proactively coordinating internal teams to ensure smooth delivery. This role suits a self-starter who thrives in fast-paced, ever-changing environments and is confident working with data to drive decisions. You will act as the central point of contact between customers and internal teams, using strong Excel and data analysis skills to track performance, identify risks, and ensure commitments are met. Key Responsibilities Manage and grow relationships with key customer accounts, acting as their primary point of contact Own account data, using advanced Excel skills to analyse trends, track KPIs, and produce reports Proactively chase supply chain, parts, and shipping teams to ensure timelines and...

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning...