Customer Service learning mentor jobs

18 Aug, 2026

Full Time Permanent

£30,000 - £35,000 yearly

Ocular Nottingham, Nottinghamshire, UK

Sales Support Executive Are you an organised and commercially aware sales support professional with experience preparing quotations, coordinating customer requests and supporting account activity? Ocular has a great opportunity for someone who enjoys providing proactive customer support, working closely with technical teams and helping deliver a faster, more efficient sales process. This role is officially known as a Sales and Quotations Executive. If you’ve also worked in the following roles, we’d also like to hear from you: Internal Sales Coordinator, Sales Coordinator, Sales Administrator, Sales Support Coordinator, Quotations Coordinator, Quotations Administrator, Account Coordinator, Customer Account Coordinator, Sales Office Administrator, Internal Account Coordinator. SALARY: £30,000 to £35,000 per annum + Benefits LOCATION: Nottingham, Nottinghamshire, East Midlands - currently based in Beeston, with relocation to a new site near M1...

26 Sep, 2026

Permanent

Customer Retention & Renewals Adviser

Office Angels Gateshead, UK

Customer Retention & Renewals Adviser Gateshead Full-Time Office-Based 31,734 Basic Salary + Bonus (OTE 37,734) About the Role We're looking for a Customer Retention & Renewals Adviser to join a successful and growing organisation supporting customers across the UK. This is a relationship-focused role where you'll manage existing customer accounts, guide customers through the renewal process and help maximise retention. You'll build long-term relationships, manage a portfolio of renewal opportunities and ensure customers continue to gain value from the services they use. Customer retention is at the heart of this role. You'll regularly speak with customers about upcoming renewals, discuss any concerns they may have and explore the reasons they may be considering non-renewal. We're looking for someone who can ask the right questions, confidently handle objections and identify opportunities to retain customer business where appropriate. This is not a call...

26 Sep, 2026

Permanent

Account Manager

Proactive Global Windsor SL4, UK

Account Manager 40K Windsor Proactive are urgently recruiting for an Account Manager to join electronics manufacturing client in Windsor (SL4 Area). Role Details : Location: Windsor (SL4) Salary : 40K Working hours : 37hrs / week (Fully on-site) Monday - Thursday : 08:00-16.30 Friday : 08:00-13:00 Skills and Experience: Experience of managing new customer accounts within a manufacturing environment. Excellent communication and interpersonal skills; the ability to connect with key stakeholders and nurture strong working relationships with customers, suppliers and colleagues. Sound commercial awareness of how revenues and gross margins impact the business. Confidence to negotiate and influence decision making with senior stakeholders. Confident to handle multiple tasks and remain composed during challenging situations. Experience of using MRP systems; strong ability to plan, manage complex customer orders, and sense-check commercial data...

26 Sep, 2026

Permanent

Senior National Account Manager

The Advocate Group London, UK

Senior National Account Manager Grocery London / South East must be commutable to London £65,000 + £5,000 car allowance + bonus I m working with one of the UK s leading functional soft drinks brands to recruit a Senior National Account Manager into their Grocery team. This is a challenger brand in proper growth mode. The UK team is still small, but the brand has serious backing, strong investment, and a clear plan to go after the market properly. Globally the business is around £150m NSR, and the UK/Europe is now in investment mode with the gloves off to go and win. The role will manage major Grocery customers, with accounts likely to include a mix of Sainsbury s, Asda, Waitrose and potentially Tesco. There s flexibility depending on the person, but the important bit is this: they need someone who knows UK Grocery, can handle pace, and is comfortable in a challenger brand where there isn t a huge team opening every door for you. This isn t a steady tick the box...

26 Sep, 2026

Contract

Customer Service Advisor

Pontoon Manchester, UK

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Manchester City Centre - Piccadilly HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which means working 3 days per week from home, subject to training sign-off. START DATE : 30th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of...

AP

26 Sep, 2026

Permanent

Account Manager Energy from Waste Servicing

Astute People Nottingham, UK

Astute's Power team is partnering with a leading Energy from Waste company to recruit an Account Manager for its servicing division for a hybrid role, working from home with travel to UK sites as required. The Account Manager role comes with a starting salary of up to 75,000 + car allowance + benefits. If you are degree qualified, with experience in service sales and project management, ideally within the Energy from Waste industry, then submit your CV to apply today. Responsibilities and duties of the Account Manager role Reporting to the Group Lead Account Manager you will: Develop and maintain strong relationships with assigned customers, acting as the primary point of contact for service-related activities. Drive sales across mechanical retrofit projects, MRO services, spare parts and digital service solutions, identifying opportunities to increase customer share-of-wallet. Identify and develop new business opportunities through customer visits, presentations,...

24 Sep, 2026

Permanent

Air Hygiene Account Manager

Randstad Construction and Property Stafford, UK

Randstad is partnering with a leading, private equity-backed UK compliance consultancy to appoint an Air Hygiene Account Manager. You will lead and expand key client accounts across ventilation hygiene (TR19), ductwork safety, indoor air quality, and fire damper compliance for blue-chip commercial, healthcare, and public sector estates. Why Join? Backed by the Business Growth Fund (BGF) since 2016, expanding rapidly through a strategic "buy-and-build" model. Warm cross-selling opportunities across established asbestos, water hygiene, and health & safety accounts. Average travel pay is integrated directly into base salaries-no door-to-door timesheet tracking. Proven track record of internal promotions and exceptionally high staff retention. Key Responsibilities Manage key client relationships, ensure SLA delivery, and secure long-term contract renewals. Identify upselling and cross-selling opportunities across wider compliance services. Oversee account financial...

24 Sep, 2026

Permanent

Customer Service Apprentice

South East Water Snodland, UK

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

23 Sep, 2026

Temporary

Temporary Customer Service Administrator

Office Angels Glasgow, UK

Temporary Customer Service Administrator Glasgow City Centre 13.50 per hour Full-Time Monday to Friday 8:30am - 5:00pm Immediate Start Temporary Assignment 4 Weeks Initially with Potential for Extension The Role Office Angels are delighted to be recruiting on behalf of our client for a Temporary Customer Service Administrator to join their friendly team based in Glasgow City Centre. This is a fantastic temporary opportunity for someone who enjoys working with customers and thrives in a busy office environment. You'll be supporting customers with general enquiries while providing administrative assistance to the wider team. Key Responsibilities Answering incoming calls and responding to customer emails in a professional and friendly manner Assisting customers with order status updates and delivery tracking enquiries Providing guidance and support to customers placing orders through the company website Offering product information and liaising with...

23 Sep, 2026

Temporary

Reception - Derby

Office Angels Derby, UK

Job title: Receptionist Contact type: Temporary Location: Derby DE24 Working days: Monday to Friday Working hours: 11:45AM to 15:45PM Pay rate: 13.45 an hour Start date: 28/09/2026 Duration: 2 week assignment (potential to be extended) Are you a dynamic individual with a passion for providing exceptional customer service? Our client, a leading player in the construction and real estate sector, is seeking a cheerful and professional Receptionist to join their team on a temporary basis in Wilmorton, Derby. This is a fantastic opportunity to showcase your skills in a vibrant environment while making a positive impact on client experiences. Key Responsibilities: Greet and welcome visitors with a warm and friendly demeanour, ensuring a positive first impression. Manage incoming phone calls, directing them to the appropriate personnel while maintaining a professional tone. Assist in coordinating meetings and appointments, ensuring a smooth operation within the office....

AI

23 Sep, 2026

Permanent

Sales & Customer Service Representative

Acorn Insurance Ltd Liverpool, UK

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...

22 Sep, 2026

Permanent

2nd line Service Desk Team Leader

ECS Resource Group Ltd Shirley, Solihull, UK

2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

22 Sep, 2026

Temporary

Customer Service Advisor

Pontoon Cardiff, UK

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Cardiff City Centre - John Street HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. START DATE : 16th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand. As a...

19 Sep, 2026

Permanent

National Account Manager

Glen Callum Associates Ltd Birmingham, UK

National Account Manager - Automotive Aftermarket You've mastered national account management. What's your next move? We're looking for an experienced National Account Manager who wants their next move to be about more than managing a bigger portfolio. We're effectively hiring our future Sales Director , but we're starting that journey in a National Account Manager role. You'll initially own strategically important national accounts and automotive buying-group relationships, driving revenue, margin, product penetration and market share. Alongside this, you'll gain increasing exposure to the wider sales operation, coaching salespeople, influencing field performance, contributing to sales strategy and helping shape the future of the sales team. The ambition is for the successful individual to develop towards a Sales Director position over the next 3-5 years , subject to performance, capability and the continued growth of the business. Location Hybrid / Field...

19 Sep, 2026

Permanent

Senior Marketing Account Manager FTC

Liverpool Experience Campus Liverpool, UK

Liverpool Experience Campus operates the city's waterfront event campus - the interconnected M&S Bank Arena, Convention Centre and Exhibition Centre as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business events to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a Senior Marketing Account Manager to join our team on a 12-month plus FTC. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent...

18 Sep, 2026

Temporary

Call Centre Agent

Adecco Maidenhead SL6, UK

Job Advert: Call Centre Agent (Temp to Perm) Location: Maidenhead Our client is seeking a dynamic and customer-focused Call Centre Agent to join their team! This is an exciting opportunity for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. Role Overview: As a Call Centre Agent, you will be responsible for managing damaged baggage claims from the initial report through to resolution. Your role will involve direct communication with passengers, processing claims accurately, arranging repairs or replacements, and ensuring compliance with airline requirements and relevant legislation. Key Responsibilities: Handle airline damaged baggage claims via phone and email with professionalism and care. Process and maintain accurate claim records within internal systems. Coordinate collections, repairs, replacements, and deliveries with third-party suppliers. Provide excellent customer service while effectively...

pL

18 Sep, 2026

Permanent

Customer Service Agent

proAV Limited Englefield Green, UK

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

C2

18 Sep, 2026

Temporary

Waste - Collector

£13.69 - £18.21 hourly

Connect2Swindon Swindon, UK

Waste Collector Overview We are seeking a dedicated and reliable Waste Collector to join our diverse team. At our organisation, we pride ourselves on fostering an inclusive and equitable workplace where every individual's contribution is valued. As a Waste Collector, you will play a vital role in maintaining clean and sustainable communities by ensuring the efficient collection and disposal of waste materials. Responsibilities Collect waste and recyclable materials from residential, commercial, and public locations following established routes and schedules. Operate waste collection vehicles and equipment safely and responsibly. Sort and separate waste according to company and environmental guidelines to promote recycling and reduce landfill use. Report any hazards or issues encountered during collection, including damaged bins or safety concerns. Maintain cleanliness and proper maintenance of vehicles and equipment. Work collaboratively with team members to meet daily...

AA

18 Sep, 2026

Permanent

Senior Account Manager

Atrium Associates Ltd United Kingdom

Senior Account Manager Location: London, Milton Keynes or Abingdon (Hybrid) Reporting to: Regional Sales Manager Atrium Associates are delighted to be partnering with a leading Managed Service Provider in the search for an experienced Senior Account Manager to join their growing team. This is an exciting opportunity for a commercially focused and relationship-driven professional to manage and develop a portfolio of key client accounts across the South. Working within a fast-paced and innovative technology environment, you'll play a pivotal role in driving customer success, strengthening strategic partnerships, and identifying opportunities for growth. The Opportunity Our client is a well-established and highly regarded technology services provider that helps organisations maximise the value of their IT investments. As Senior Account Manager, you will act as a trusted advisor to your customers, working closely with senior stakeholders to understand their business...

18 Sep, 2026

Contract

Senior Marketing Account Manager FTC

Liverpool Experience Campus Liverpool, UK

Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Convention Centre and Exhibition Centre as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business events to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a Senior Marketing Account Manager to join our team on a 12-month plus FTC. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension...