Job Type: Permanent Build a brilliant future with Hiscox   About us: As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Temporary Reception & Administrative Roles - Glasgow Location: Glasgow Pay: 13.50 per hour Hours: Full-time & part-time temporary assignments available We are currently building a temporary staffing pool to support a range of clients across Glasgow , covering reception and administrative roles . These assignments are ideal for experienced temps who enjoy variety and can confidently step into offices to keep things running smoothly. Typical duties may include: Front-of-house reception duties, meeting and greeting visitors Managing phone calls, emails, and diaries Data entry, filing, and document preparation General office administration and team support Ad-hoc admin tasks as required What we're looking for: Previous experience in reception and/or administrative roles Professional, friendly, and approachable manner Strong organisational skills and attention to detail Confident IT skills, including Microsoft Office Reliability and...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Fixed term contract initially Start date - ASAP Salary - 30,000 with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Receptionist Salary 30,000 Based in Mayfair Office Based Role - Hours: 8am -5pm and 9am -6pm A leading luxury property developer based in are looking for a professional and polished Receptionist to join their beautiful office in Mayfair. You will support by providing efficient and professional receptionist/host duties and general administrative support as and when required. Key Responsibilities Greet and host visitors, residents, and team members with warmth and professionalism Answer and direct calls promptly with exceptional telephone etiquette Maintain a spotless and welcoming reception area at all times Manage meeting room bookings, diary coordination, and internal calendars Assist with courier services, deliveries, and maintenance visits Liaise with the PA and management team to coordinate meetings and events Provide administrative support including document filing, data updates, and system management Arrange and serve refreshments for meetings and...

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum...

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with...

Key Account Manager Foodservice Remote - M4 Corridor About the Business Our client is a well-established, international food and drink business with a strong heritage and a portfolio of well-recognised brands across multiple categories. Operating within the UK market as a key division of a global organisation, the business has built a strong presence across foodservice, wholesale and retail channels. With a continued focus on growth within foodservice, the business is investing in its commercial capability and looking to strengthen its team with the appointment of a Key Account Manager to support the next phase of expansion. The Role We are partnering with a leading food business to recruit a Key Account Manager focused on driving growth across the foodservice channel. This role will be responsible for managing and developing existing customer relationships, while also actively identifying and securing new business opportunities across restaurant groups, purchasing...

Evening Receptionist £28,000 - £32,000 - pro rata Camden, North London Office-based Monday - Friday 4:30pm - 9:00pm A leading property client is seeking an Evening Receptionist to deliver a first-class front-of-house and switchboard service. You will oversee all evening reception duties, including meeting and greeting, handling calls, coordinating bookings, supporting facilities, and managing building security, ensuring the office is safely closed at the end of each day. Key Responsibilities Deliver a professional and welcoming reception service, ensuring a smooth visitor experience Manage a busy switchboard, handling calls, messages, and enquiries efficiently (including international calls) Coordinate with internal teams and maintain a tidy, presentable reception area Manage meeting room bookings, including AV and refreshments Arrange taxis, couriers, and travel via approved suppliers Support desk bookings and equipment loans, liaising with IT, hospitality, and...

Account Manager, Canary Wharf: Up to £80,000 + up to 10% annual bonus We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations! This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate. Key Responsibilities Full accountability for day-to-day operations across all London sites Leadership of an existing management team with an overall team of circa 120 Build strong, credible relationships with key stakeholders and clients Take ownership of decision-making, leading with confidence and accountability Drive service...

Internal Sales Account Manager Crawley Hybrid (4 days office, 1 from home) £30,000 - £35,000 + Commission (OTE £45,000 - £50,000) An excellent opportunity has arisen for an experienced Internal Sales Account Manager to join a well-established and growing organisation based in Crawley. This role offers a balanced mix of account management and business development, focused on maximising revenue across an existing customer base while identifying new opportunities for growth. Working within a collaborative and supportive team environment, you will play a key role in delivering both commercial success and a high standard of customer service. The Role You will be responsible for managing and developing a portfolio of accounts, ensuring strong client relationships are maintained while proactively identifying opportunities to increase sales and profitability. Working closely with the Business Development Manager and internal teams, you will contribute to achieving wider sales...

Sales Executive / Account Manager Redhill Full Time, Permanent £27,000 basic + uncapped monthly commission (realistic average £800pm) Looking to take your customer service experience in a more commercial direction? If you enjoy building relationships, speaking with people and want a role where your effort directly impacts your earnings, this is a fantastic opportunity to step into a sales-focused position with genuine progression and earning potential. We're working with a growing, forward-thinking business in Redhill that offers a supportive environment, strong training and the chance to build a long-term career in sales. This is not a cold-calling role. You'll be working with an existing customer base, focusing on strengthening relationships, understanding customer needs and identifying opportunities to grow accounts. It's a consultative, relationship-led approach - ideal for someone who is naturally personable, organised and motivated to succeed. What you'll be doing...

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and play an integral part in shaping your region, appealing to you? So, what does the role of an Insurance Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account...

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Insurance Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio...

Field Sales Account Manager phs Hygiene Location- GU/ HA/ HP/ SL/ TW/ UB postcodes What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering.You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a...

Furnished Operations Officer Hourly Rate: £15.56 PAYE Location: Sheffield, S4 postcode Job Type: Full-time, Office-based We are seeking a dedicated Furnished Operations Officer to join a leading public sector organisation in Sheffield. This role is pivotal in managing council assets, ensuring effective tenancy and contract management, and delivering exceptional customer service. The successful candidate will handle property management, service delivery improvements, and business process management. Day-to-day of the role: Engage with contractors on supplies framework agreements and enforce council policies regarding assets and property. Solve problems and make informed decisions using gathered information. Manage council assets in furnished properties and report any safeguarding concerns. Conduct pre-quit inspections, annual tenancy visits, welfare and H&S checks, including P.A.T testing. Manage the furnished tenancy and vacant property process, including...

Customer Service Advisor Burton-On-Trent, DE14 3HD Monday - Friday – 36 Hours per week Starting Salary - £25,958 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a  Customer Service Advisor  to join our passionate team at our  Burton on Trent  Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service Resolving customer queries by email and telephone quickly and efficiently, delivering a...

Account Executive - Manchester (Full-Time) Looking to build a career in sales where you're trusted, trained, and actually given the chance to earn? This is a role where you'll be the face of the business - building relationships, advising clients, and turning conversations into long-term accounts. You'll be joining a growing team where you're given the tools, training, and autonomy to run your desk like your own business. What you'll be doing: Prospecting new clients (calls, emails, LinkedIn, etc.) Managing and growing a customer base across the UK (data provided but new business and lead gen will be a focus) Building strong relationships and providing expert advice on technology solutions Creating and managing your own sales pipeline Delivering a high level of service from first conversation through to account management What they're looking for: Self-motivated with a positive, can-do attitude Strong communication and organisation skills Ambitious, authentic,...