About the roleWant to change the world? This role offers the chance to build a career that genuinely makes a difference. At The Co-operative Bank, values and ethics shape everything we do, guided by our customer-led Ethical Policy and a 150-year heritage of doing the right thing. The Bank puts people at the heart of every decision and stands up for the causes that matter most.The role of a Telephone Customer Service Advisor will be the first point of contact for customers, taking high volume inbound calls and identifying their banking needs to deliver excellent service and the right outcomes for both customers and the Bank. This role requires delivering a consistently high-quality service while working confidently across multiple systems in a fast-paced environment.As the person in role develops, they'll build broader skills and knowledge, including learning how to identify, prevent and stop financial crime. Alongside this, the role holder will use problem-solving skills and fresh...

Customer Service Advisor Location: Huddersfield, HD8 Job Type: Permanent Salary: 24,000 - 26,000 (PA) We are currently recruiting for a Customer Service Advisor to join a well-established organisation within the environmental services sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering excellent customer support. Key Responsibilities: Handling inbound and outbound customer enquiries via phone and email Providing accurate information and resolving customer issues efficiently Processing orders, bookings, and service requests Maintaining up-to-date and accurate records on internal systems Liaising with internal teams to ensure smooth service delivery Key Requirements: Strong organisational skills with the ability to prioritise workload Ability to work under pressure and meet deadlines Excellent communication skills, both written and verbal Good level of literacy and attention to detail Confident...

Job Title: Senior Customer Services Advisor Hours: 37.5 hours per week Contract: Permanent Salary: £38,022 per annum Area of operation: Resident Services Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement: 30 days per annum Place of work: Based at English Rural s Surrey office in Lower Eashing, GU7 About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence...

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Ready to Launch Your Career in Darwen? Join Us as an Account Manager! Location: Darwen - Salary: £24,000 - £29,000 + performance related bonus scheme Hours: Monday to Friday, 37.5 hours per week - no weekends, no evenings! Are you looking for a career, not just a job? Whether you're starting out or seeking a fresh challenge, we're looking for ambitious individuals with transferable skills and a passion for people to join our growing team as Account Managers. No prior experience in insurance? No problem! We provide comprehensive training to set you up for success. What matters most is your drive, your communication skills, and your desire to build a career in a thriving industry. Why Join Us? As part of Everywhen Employee Benefits, the UK's largest independent insurance broker, you'll be supported by a team that values your growth, wellbeing, and success. You'll enjoy a structured career path, ongoing development, and a workplace that celebrates individuality and...

Customer Service Help Desk Advisor Location: Medway, Kent Salary: 27,000 per annum Job Type: Full-time, Permanent About the Role We are looking for a friendly and proactive Customer Service Help Desk Advisor to join our team in Medway. You will be the first point of contact for customers, ensuring all enquiries are handled efficiently and professionally while delivering an excellent customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and live chat Log, track, and manage support tickets within the help desk system Troubleshoot customer issues and provide effective resolutions Escalate complex issues to the appropriate teams when required Maintain accurate records of customer interactions Work closely with internal departments to ensure timely resolution What We're Looking For Previous experience in a customer service or help desk role Strong communication and interpersonal skills Excellent problem-solving...

Title: Client Account Manager Location: Witham, Essex Salary: 29,000 - 32,000 per annum Days/Hours of work: Monday - Friday, 9am-5pm Benefits Onsite parking 23 days holiday + bank holidays Annual reviews Great progression opportunities and training Company socials The company Our client is a well-established and growing organisation with a strong commitment to delivering exceptional customer service. As a Client Services Process Manager, you will play a key role in supporting operational excellence and driving continuous improvement across the client services function. Working closely with internal teams, you will help ensure seamless service delivery, maintain strong client relationships, and identify opportunities to enhance performance and efficiency. You will also contribute to process optimisation, compliance, and the adoption of best practices, supporting the ongoing development and success of both the team and the wider business. Duties Act as...

Contact Centre Manager - Birmingham 40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include : Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets,...

Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £26,227.50 per annum If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; Permanent, Full Time (37.5 hours per week) Permanent, Part Time (17.5 hours per week) Fixed Term Contract (Maternity Cover) until December 2026, Full Time (37.5 hours per week) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater,...

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date Mid/Late June - Mid/Late September Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.) Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing...

🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible Job title: Administrative Customer Service Advisor Job Description: What’s in it for you?  You’ll have the opportunity to join a...

As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the delivery of an excellent customer experience. You will drive team performance, support continuous improvement, and ensure all operational and compliance standards are met. Leading by example is key. 📍 Location Office based in our Clonakilty office. Job title: Team Leader - Customer Service Job Description: Key Responsibilities Your responsibilities will be split 65% calls and 35% Team Lead duties which would include: Supervise and support a team of Customer Service Advisors to deliver high-quality, customer-focused service Coach, mentor, and develop team members to improve performance, customer satisfaction, and efficiency Monitor and drive performance against KPIs, including quality, productivity, adherence, absence, and attrition Handle and resolve escalated customer complaints, conducting root cause analysis to...

Join M ller UK & Ireland as a Customer Service Advisor FTC (Part-time) Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? M ller UK & Ireland is looking for a Customer Service Advisor (Part-Time) on a fixed term contact until January 2027, to join our dedicated team in East Kilbride . As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country. Location: Onsite at East Kilbride Hours: 30hr per week Shift Pattern: 5 days over 7, 8am-2pm Contract: Fixed term contract until January 2027 Main Responsibilities: Accurately capture customer orders using AS400/SAP systems. Maintain trackers and reports with up-to-date information. Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction....

Key Account Manager - IT Sales Birmingham / Hybrid working - 2 days from home Monday to Friday - 08:30am - 17:30pm Salary - 38,000 Basic uncapped Commission great earning potential Start date - ASAP We are looking for an experienced Key Account Manager to manage and grow partnerships within the IT reseller channel, while also reactivating dormant accounts. This role is pivotal in driving revenue growth by building long-term relationships, and proactively selling across full hardware and services portfolio. You will act as a trusted advisor to your partners, combining strong commercial awareness with exceptional account management and forecasting discipline. If you want to be part of a fast-paced, high-energy environment and are a driven sales individual who enjoys building relationships this is the ideal role! What You'll Be Doing Manage and grow a portfolio of key reseller partners Champion the full product and services portfolio to increase cross-departmental sales....

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...

Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfordshire citizens and businesses, providing them with access to essential Council services. Contract Type: Temporary Location: Stevenage on site Hours: Monday-Friday between 08:30-17:30, 1 Saturday in every 10-12 weeks (10-2) Why Join Us? Be the first point of contact for residents and businesses seeking support. Play a vital role in delivering high-quality, innovative services. Join a friendly team that values effective communication and collaboration. As a Customer Service Advisor, you will: Handle incoming customer requests primarily via telephone, email, and web services. Ensure all interactions are logged accurately using our technology systems. Provide advice, assistance, and support to citizens and businesses interacting with Council services. Maintain a high standard of service...

Job Title: Senior Customer Services Advisor Hours: 37.5 hours per week Contract: Permanent Salary: £38,022 per annum Area of operation: Resident Services Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement : 30 days per annum Place of work: Based at English Rural's Surrey office in Lower Eashing, GU7 About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence...

Customer Service Advisor Part-Time 12-Month Fixed-Term Contract Location: Glasgow Hourly Rate: 12.71 - 18.90 Key Details: Hours: 37 per week Shifts: 8.00-11.30 - 16.00 - 20.00 Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating...