Customer Service customer service adviser jobs

28 Mar, 2026

Permanent

Search Edinburgh, UK

Customer Service Adviser Salary: Up to 25,750 Location: Edinburgh (Fully office based) Do you enjoy helping people and building great conversations? We're looking for a quick thinking, friendly Customer Service Adviser to join our team and make every customer interaction count. About the Role You'll be the first point of contact for customers, answering calls, responding to questions, solving problems, and making sure every customer feels supported. Your goal is simple: provide clear, helpful and positive service every time. What We're Looking For You'll be great in this role if you: Love talking to people and helping them Bring warmth, empathy and a calm approach to conversations Can adapt to different types of customer queries Enjoy working in a team and want to make a positive impact What's in It for You Starting salary of 24,983, rising to 25,750 after training/probation (usually 6-9 months) Monday-Friday working pattern, 9am-5pm - no evenings or weekends 10% annual...

16 Apr, 2026

Full Time Permanent

Customer Service Advisor / Retention Agent

£25,000 yearly

AWD online Altrincham, Greater Manchester, UK

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday...

20 Mar, 2026

Full Time Permanent

Customer Service Advisor / Sales Support Administrator

£28,000 yearly

Redler Stonehouse, Gloucestershire, UK

Customer Service Advisor / Sales Support Administrator Redler Limited is offering an exciting opportunity for a motivated individual to develop a career in customer service, sales support and account management, gaining hands-on experience in quotations, CRM systems and client communication. This role is known internally as an Aftermarket Customer Service Coordinator If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Sales Administrator, Account Coordinator, Customer Support Advisor, Sales Support Assistant, Customer Service Coordinator, Sales Support Administrator ALL LEVELS OF EXPERIENCE CONSIDERED If you’ve worked in a customer service or sales support role that would be advantageous. A good telephone manner and an outgoing “can do” personality is essential and full training will be provided to develop skills including product training. SALARY: £28,000 per annum...

12 Apr, 2026

Full Time

Customer Service Representative

FNZ Basingstoke, UK

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to: Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

16 Apr, 2026

Permanent

Customer Service Advisor

Search Leeds, UK

Customer Service Advisor (Hybrid) Salary: 24,785 Location: Leeds City Centre (Hybrid, 2 days WFH) Hours: Mon-Fri, 37.5 hours per week Full-time, Permanent Position Our client is now seeking a number of Customer Service Advisors to provide high quality support to lenders, borrowers, and legal firms within a busy contact centre environment. This role plays a key part in ensuring service levels are met and customers receive a smooth, professional experience throughout the remortgage process. The Key Responsibilities of the Customer Service Advisor: Liaise with institutional lenders, borrowers, and legal firms in relation to remortgage applications Respond to customer and stakeholder queries within agreed service levels Maintain regular communication with customers throughout the remortgage process Work closely with legal teams to ensure service standards and timescales are achieved Liaise with financial institutions to obtain required information and...

15 Apr, 2026

Permanent

German Speaking Customer Service Advisor

Search Waterfoot, Rossendale BB4, UK

German Speaking Customer Service Advisor Full Time Permanent (phone number removed)k We are exclusively supporting a global, premium organisation seeking a confident and engaging German Speaking Customer Service Advisor to deliver high impact product advice across the UK and internationally. This role is ideal for someone who thrives on travel, enjoys being front facing, and excels at engaging audiences through professional presentations and live demonstrations. The Role You will act as a key representative for a specialist product portfolio, delivering training and educational sessions to external partners and stakeholders across multiple regions. Responsibilities include: Delivering engaging training sessions and live demonstrations to partner organisations Travelling extensively within the UK and overseas to support training programmes, events, and launches Presenting complex information clearly and confidently to varied audiences Supporting partner education on...

14 Apr, 2026

Temporary

Customer Service Advisor

£13.50 - £15.00 hourly

Office Angels Hemel Hempstead, UK

Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: 13.50 - 15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes. If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is...

14 Apr, 2026

Full Time

Irish Speaking Customer Service Advisor -Work From Home

Capita Clonakilty, Co. Cork, Ireland

🎯 What We’re Looking For Fluent Irish (Gaeilge) speaker Strong English communication skills A friendly, patient, and helpful attitude 💼 What We Offer Permanent contract with a competitive salary of €30 432 per year 40 hours per week on a rotational shift pattern 🌟 Work From Home! 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o Saturday: 8am–6pm o Sunday & Bank Holidays: 10am–6pm o Weekends are 1 in 3 o Full flexibility is key to success in this role. Job title: Irish Speaking Customer Service Advisor -Work From Home Job Description: 🎁 Why you’ll love working with us: A starting salary of € 30 432,00 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank holidays plus the opportunity to buy additional holidays! Life Assurance cover, covering x2 of your salary after qualifying period...

11 Apr, 2026

Permanent

German Speaking Customer Service Advisor

Search Glasgow, UK

German Speaking Customer Service Advisor Salary: 35,000 per annum Location: Edinburgh or Glasgow Contract: Permanent, Full Time We're currently recruiting for a German Speaking Customer Service Advisor to join a well established, international organisation on a permanent basis. This is an excellent opportunity for someone who is passionate about delivering high quality customer support and wants to build a long term career within a supportive and professional environment. The Role As a German Speaking Customer Service Advisor, you will be responsible for providing exceptional service to German speaking customers, acting as a key point of contact and ensuring all queries are handled efficiently and professionally. Key responsibilities will include: Handling customer enquiries via phone, email, and digital channels in German and English Resolving queries promptly while maintaining excellent service standards Managing customer records accurately and confidentially Liaising with...

10 Apr, 2026

Temporary

Housing Repairs Customer Services Advisor

£18.33 - £18.92 hourly

Adecco Newham, Chathill NE67 5LF, UK

Job Title: Housing Repairs Customer Service Advisor - Location: Newham, London Contract Type: Temporary Hours: Mon - Fri 9-5 Rate: 18.92 PAYE hour Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have the perfect opportunity for you! About the Role: As a Repairs Customer Services Advisor, you'll play a vital role in delivering top-notch front-line services within our Repairs Contact Centre. You'll be the first point of contact for our customers, helping them navigate their service requests with ease and efficiency. Key Responsibilities: Handle a variety of service requests, offering guidance and support related to repairs within Housing Services. Promote the council's online services while ensuring a 'right first time' ethos in your service delivery. Maintain high standards of customer interaction and communication, addressing sensitive enquiries with...

10 Apr, 2026

Permanent

Senior Customer Services Advisor

English Rural Housing Association United Kingdom

Job Title: Senior Customer Services Advisor Area of operation: Resident Services Salary: £38,022 per annum Hours: 37.5 hours per week Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement : 30 days per annum Place of work: Based at English Rural s Surrey office in Lower Eashing About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer...

09 Apr, 2026

Temporary

Customer Service Advisor

Adecco Glasgow, UK

Customer Service Advisor - 12.71 per hour Location: Glasgow City Centre Contract Type: Temporary starting July 2026 Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday...

09 Apr, 2026

Contract

Customer Service Advisor

Adecco Gateshead, UK

Customer Service Advisor - 12.71 per hour Location: Gateshead Contract Type: Temporary starting July 2026 Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6...

09 Apr, 2026

Full Time

Customer Service Advisor - Hybrid Clonakilty

Capita Clonakilty, Co. Cork, Ireland

🌟 Join Our Customer Service Dream Team! 🌟 Do you thrive on delivering exceptional customer experiences? Love solving problems and making someone’s day better? If that sounds like you, we’d love to welcome you to our vibrant team of Customer Service Advisors! 💼 What’s in it for you? Permanent contract with a competitive salary of €29,432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o   Saturday: 8am–6pm o   Sunday & Bank Holidays: 10am–6pm o Full flexibility is key to success in this role. Job title: Customer Service Advisor - Hybrid Clonakilty Job Description: 🎁 Why you’ll love working with us: A starting salary of €29,432per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank...

03 Apr, 2026

Temporary

Customer Service Advisor- Hybrid

Adecco Gateshead, UK

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...

03 Apr, 2026

Temporary

Customer Service Advisor- Hybrid

Adecco Glasgow, UK

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system...

03 Apr, 2026

Permanent

Customer Service Advisor

Search Liverpool, UK

Customer Service Advisor Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday 9am till 5pm (no weekends or late evenings) My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign. The hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels. Working in a fun and vibrant contact centre environment, you will be tasked with: Taking inbound calls, emails or messages dealing with a variety of customer service queries Accurate recording of information onto a live system Resolution of customer enquiries (oral and written) based on competent working knowledge Query handling in response to customer requests with the support of clear information and...

03 Apr, 2026

Permanent

Customer Service Advisor

South East Water Snodland, UK

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

03 Apr, 2026

Permanent

French Speaking Customer Service Advisor

Search Edinburgh, UK

Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

03 Apr, 2026

Permanent

Portuguese Speaking Customer Service Advisor

Search Edinburgh, UK

Job Title: Portuguese Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Portuguese? Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask...