ersg are currently looking for a Customer Service Administrator to join our growing Operations team. This position will provide you with the opportunity to gain core skills and experience in a customer service department, with training provided. As a fast-growing company, ersg pride ourselves on supporting staff who demonstrate commitment and initiative to develop their careers with us. Responsibilities include: Logging new queries onto our in-house system 'Nostrum' Take ownership, fully investigate & resolve client sales invoice & contractor queries in a timely manner - this could entail liaising by phone or email with other Support departments and Sales teams within ersg as well as directly with clients, contactors & payroll companies Have a good understanding of accounting processes in relation to invoicing, credit notes & purchase orders Processing corrections to sales invoices and pay remittances on the payroll system - Intime (RSM) Ensure any new...

Location : Dartford Contract Type : Temporary with the potential for a permanent role Hourly Rate : 12.71 - 14.00 per hour Working Pattern : Full Time either 7.00am - 4.00pm / 8.00am - 5.00pm Monday (40 hours per week), You choose your shift pattern for that work/life balance Start : ASAP Are you a confident and dedicated individual looking to make a difference in the service industry? We have the perfect opportunity for you! Our client's team is on the lookout for a Customer Service Administrator who is ready to bring their A-game and help deliver exceptional service to their valued clients. What You'll Do : As a Customer Service Administrator, you'll play a vital role in ensuring customers receive the best support possible. Responding to customer inquiries via phone and email Scheduling repairs and booking appointments Updating a central portal with progress of jobs Maintaining accurate records and documentation Collaborating with team members...

We are currently recruiting a German Speaking Customer Service Administrator for a fantastic, global film company, with the role being hybrid, working from home and based in London. This is an excellent, 3 month contract for someone who is looking for an exciting opportunity, within a well established organisation. The role: Overall administration management of the department. Account management. Customer relationships. Liaising with internal departments. Managing bookings. Marketing. Meeting departmental targets. We are looking for: Fluent in German, speaking, reading and writing At least 2 years Account Admin experience. Strong film knowledge. The ability to multitask. Experience of working within Media is an advantage Excellent Communication (oral and written) and interpersonal skills Awareness of film and TV distribution technology is an advantage. Experience dealing with the public. If this sounds like you, please get in touch today for a chat....

Job Title: Temporary to Permanent Customer Service Administrator Location: Taunton (Due to the location you must be a driver) Hours: Monday to Friday, 8:30 am - 4:30 pm Hourly rate: 12.82 Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support We are seeking a reliable, proactive Administrator to join a welcoming and supportive team. Based in a modern office with beautiful views, this position offers a fantastic opportunity to become part of a company that truly values its people. This role will start on a temporary basis, with the potential to become permanent for the right candidate, so immediate availability or a short...

Join Our Client as a Customer Service Administrator! Are you an enthusiastic and forward-thinking individual looking for an exciting opportunity for the next 6 months ? We are seeking 3 Customer Service Administrators to join our client's friendly team on a temporary basis. If you're ready to provide exceptional customer support, we want to hear from you! Position Details: Contract Type: Temporary (March - September) Hourly Rate: 14.00 per hour, paid on a weekly basis through Office Angels Start date: Monday 30th March Official office hours: 9am-5pm (Monday to Thursday), 9am-2pm(Fridays) Weekend cover will be required (max 4 hours) on a rota basis Location: Based near Benton in a Dog-friendly office with free onsite parking and accessible via public transport Hybrid Work: You will work full time in the office until training is completed, after which a hybrid pattern of 3 days in the office and 2 from home can be agreed upon. Role Overview: As a...

Customer Service Administrator Customer Service Administrator - Croydon - Leading Employer Are you a customer focused professional seeking a new role with a leading employer? Are you seeking employment with an employer of choice who can offer clear career progression and development? Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via email and resolving billing and general account queries Leading company with excellent benefits Full training provided Excellent working conditions and office environment Excellent progression and development within the business Agile / Hybrid working once fully trained Monday to Friday 9am to 5:30pm (can be flexible) NEG up to 26.2k + extensive benefits + 33 days holiday...

Job Title: Customer Service Administrator Location: Office-Based - Maidstone, Kent Working Pattern: Monday to Friday 8:45am - 5:30pm Salary: 28,500 Duration: 12 Month maternity Cover - Possibility of extension Are you a motivated and enthusiastic individual with a passion for delivering exceptional customer service? Join our dynamic team as a Customer Service Administrator ! We're on the lookout for a dedicated professional ready to enhance our clients customers experience. About the Role: As a Customer Service Administrator, you will play a crucial role in delivering high-quality service to both our clients and internal teams. You will be working closely with various departments, including Sales, Marketing, and Operations, to ensure a seamless customer journey. Key Responsibilities: Oversee the running of the Customer Experience and Dispatch team Request and manage itinerary information from suppliers Handle general customer ticketing queries efficiently...

Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly....

Admin customer service temp Potential temp to perm Location: Crawley Pay: 13.00 per hour Hours: Monday to Friday, 37.5 hours per week Working Arrangement: Fully Onsite About the Role We're seeking a proactive and organised Customer Service Administrator to join a busy, friendly team in Crawley. This is a fantastic opportunity for someone who enjoys working in a fast-paced administrative environment while delivering excellent customer support. This role starts on a temporary basis with a strong opportunity to become permanent for the right person. Key Responsibilities Handling incoming customer enquiries via phone and email Updating internal systems and maintaining accurate records Processing orders, documentation, and general admin tasks Providing information and support to customers in a timely manner Liaising with internal teams to resolve queries Ensuring a high standard of customer care at all times About You Previous administrative or...

Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today. This starting on 16th February 12.21ph This is a Hybrid role after training ,training will be 2 weeks from Monday 16th February in Morley Head office. Training hours will be Monday to Friday 9am to 5.30pm, office days are Tuesday and Wednesday. Shift Monday to Thursday 10am to 7pm Saturday 8am to 2pm. Friday and Sunday days off Total = 39 hours To provide administrative support relevant to the following processes: Contract maintenance Maintenance of the database, with daily analysis Liaise with the Management Team regarding daily support activities Liaise with internal and external support services to resolve daily issues affecting customers Escalate issues in a timely and effective manner Proactively support the business to customer delivery...

Full-Time Customer Service Administrator - Immediate Start Shifts: Main shifts rotated: - 08:00 - 16:00, 10:00 - 18:00, 12:00 - 20:00 Flexibility required to occasionally work the weekend shifts Contract Type: Temp-to-Perm, Full-Time Location: Norwich - fully office based Start Date: ASAP We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experience Requirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration...

Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs...

Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs...

Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner Administrator to work for a small and supportive organisation in a small village near Thame, Oxfordshire. Commutable from Thame, Haddenham, Bicester and Aylesbury. Role: Customer Service/Planner Salary: 29,000 - 29,000 per annum Location: Bicester , Oxfordshire Hours: Monday to Friday - Office Based Key Responsibilities of the Customer Service/Planner: Comfortable and confident talking on the phone to internal and external people. Excellent time management - responding quickly and effectively to client queries/general emails. Responsible for managing a busy shared inbox as well as your own personal inbox. Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner. Prioritising important works to ensure the SLAs are met which have been set by the client. Consistently updating in-house system. Raising various...

Customer Scheduling Administrator - Immediate start Temp 13- 14 an hour Monday to Friday, 9-530 parking onsite Hove Are you highly organised, proactive, and thrive in a fast-paced environment? We're looking for a Scheduling Administrator to join our dynamic team and take ownership of coordinating engineer's diaries to ensure smooth and efficient operations. Responsibilities: Manage and maintain engineer's schedules, ensuring optimal allocation of appointments and resources. Liaise with clients, engineers, and internal teams to confirm bookings and resolve scheduling conflicts. Monitor job progress and update systems with real-time information. Respond promptly to changes, cancellations, and urgent requests. Maintain accurate records and documentation related to appointments and job status. What We're Looking For: Proven experience in scheduling, coordination roles preferably with engineers diaries Excellent communication and interpersonal skills. Strong...

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 25,877 to 32,702 Plus up a performance related bonus of 1500 per year, 375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies....

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to provide a...

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to Permanent Basis. Role: Customer Service Coordinator Location: Abingdon, Oxfordshire Salary: 12.21 Per hour Working Monday to Fridays 8am-5pm (40 hours) Key Responsibilities: Assist and manage incoming calls and answering any customer queries Coordinating equipment orders to be delivered, installed and collected Order analysis by checking, identifying and reporting any errors made via online orders Providing telephone and email advice to clinical/social care staff to support effective prescription General administration that supports daily activities and duties You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained Working with people...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...