Customer Service Advisor (Hybrid) Salary: 24,785 Location: Leeds City Centre (Hybrid, 2 days WFH) Hours: Mon-Fri, 37.5 hours per week Full-time, Permanent Position Our client is now seeking a number of Customer Service Advisors to provide high quality support to lenders, borrowers, and legal firms within a busy contact centre environment. This role plays a key part in ensuring service levels are met and customers receive a smooth, professional experience throughout the remortgage process. The Key Responsibilities of the Customer Service Advisor: Liaise with institutional lenders, borrowers, and legal firms in relation to remortgage applications Respond to customer and stakeholder queries within agreed service levels Maintain regular communication with customers throughout the remortgage process Work closely with legal teams to ensure service standards and timescales are achieved Liaise with financial institutions to obtain required information and...

We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC . This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - upto 28,000 Your responsibilities: Manage a portfolio of customers, focusing on engagement, satisfaction and retention Build strong relationships through regular contact and proactive communication Support onboarding of new customers Identify at-risk accounts and take action to improve retention Monitor customer activity Work closely with internal teams to improve the customer experience Review feedback to spot trends and improvements Keep accurate records of customer interactions and updates Support customers with renewals About you: Strong communication and relationship-building skills Organised with good...

Adhoc Receptionist (Multiple Sites - LEEDS) We are currently looking to build a pool of reliable and flexible Receptionists to provide adhoc cover across multiple sites in the NE1 area. This role is ideal for individuals who are happy to work occasional shifts on an as-needed basis, with no guaranteed hours. Shifts will be offered as they become available, and you can choose to accept them based on your availability. Key Responsibilities: Providing front-of-house reception cover Greeting visitors in a professional and friendly manner Answering and directing phone calls Handling general administrative tasks Maintaining a tidy and organised reception area What we're looking for: A professional and approachable manner Strong communication and organisational skills Flexibility and reliability Previous reception or customer service experience is preferred but not essential How it works: You will be added to our pool of receptionists and contacted when shifts...

A well established, independent brewery with a strong reputation for quality and innovation is looking to strengthen its presence across Leeds. As part of this growth, there is an opportunity for a commercially driven Sales Account Manager to take ownership of a key territory, focused on growing distribution, visibility and sales across the on-trade This position is ideal for someone who thrives on winning new business, building long-term relationships, and bringing a premium beer portfolio to life across pubs, bars and hospitality-led accounts. The Role: Managing and developing a defined on-trade territory across Leeds and surrounding areas Driving new business wins while nurturing and growing existing independent free trade accounts Executing sales plans to deliver volume, value and distribution growth across the portfolio Activating brands through impactful POS, promotions and marketing-led campaigns Building commercial price plans and negotiating mutually...