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a2dominion
18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
Adecco
28 Oct, 2026
Permanent
Account Manager - BDM
Adecco London, UK
External Account Manager Our client, a dynamic player in the e-commerce industry, is seeking an enthusiastic and results-driven Account Manager to join their team on a fixed-term contract basis for 12 months. This role is pivotal in establishing valuable partnerships with small and medium enterprises across the country. Location: London (Hybrid - 3 days per week in the office) Rate: 40,000 - 45,000 Key Responsibilities: Inbound Leads Management: Conduct initial screening of leads, including essential contact information and eligibility assessments. Categorise leads and prioritise accordingly. Engage with leads via phone, presenting the programme and gathering necessary documentation. Contact and Finalisation: Explain contract terms, collect key information, and guide partners through the signing process. Create installation cases and onboard new partners onto payment systems. Reporting and Monitoring: Maintain accurate pipeline records, providing...
Office Angels
30 Oct, 2026
Permanent
Receptionist/Administrator
Office Angels London, UK
Receptionist/Administrator - London Bridge Temp-Perm - November start (approximately 3 months temping) Salary 25,000 - 28,000 Additional benefits and all travel expenses/commuting costs paid for once the role goes perm 8:15am - 5:15pm Are you an organised and proactive individual with excellent communication skills? We have an exciting opportunity for a talented Receptionist to join a dynamic team at our client based in Southwark, London. About Our Client : Our client is a leading Mechanical and Electrical Contractor, known for delivering high-quality building services solutions to the Commercial, Residential, and Refurbishment sectors. They are passionate about providing innovative engineering solutions while maintaining a strong focus on quality and innovation. Role Overview : As a Receptionist, you will play a vital role in maintaining the smooth running of the business. Your responsibilities will include providing professional reception...
PF
29 Oct, 2026
Permanent
Onsite Helpdesk Engineer - Japanese Speaker
People First London, UK
Ref : 23514 Job Title : Onsite Helpdesk Engineer - Japanese Speaker The Skills You'll Need : Japanese / English, 1st & 2nd Line IT Support, Network Troubleshooting Your New Salary : Up to £39,000 + commuting expenses Location : London Contract : 1-year Fixed Term Contract (potential extension) Hybrid : No - Onsite Start : ASAP Working hours : Monday-Friday, 8:00-16:00 / 9:00-17:00 What You'll be Doing : Provide onsite 1st and 2nd line IT support via face-to-face, email, telephone, remote access and chat. Manage and update support tickets through the IT ticketing system. Support Microsoft 365, user accounts, endpoint devices and related IT services. Perform basic Windows Server administration and initial incident troubleshooting. Carry out initial network and server incident triage and escalate complex issues where required. Support operational security activities, including security alerts, vulnerability and patch status checks....
National Association of Local Councils
29 Oct, 2026
Permanent
Member Services Officer
National Association of Local Councils London, UK
Member Services Officer Contract: Permanent Hours: Part-time 21 Hours / 3 days per week Salary: £28,608 to £31,015 per annum) FTE (£17,165 to £18,609 per annum actual) SCP Location: Holborn, London, WC1A Hybrid Working The National Association of Local Councils (NALC) represents and supports over 10,000 local councils and 40 county associations across England. We're looking for a proactive, organised and detail-oriented Member Services Officer to join our small, friendly team. This is a varied role combining member support, data management, online event administration and digital project support. You'll play an important part in delivering high-quality services to our members, maintaining accurate membership information and supporting improvements to how we work. What you'll be doing Member Services: Act as a first point of contact for councils and county associations, responding to enquiries, managing member onboarding and offboarding, and supporting...
Office Angels
29 Oct, 2026
Permanent
Sales Account Manager
Office Angels Erith, UK
Exciting Opportunity: Sales Account Manager Wanted! Are you a dynamic and results-driven professional with a passion for customer engagement? Do you enjoy growing customer accounts while managing existing customers? If so, we want you to join our team as an Sales Account Manager! Position: Sales Account Manager Contract Type: Permanent Salary: 28,000 per annum + Commission Hours: 9am-5pm Monday to Friday Office based position Due to the office location and lack of public transport, a driver is preferred Immediate start available! Key Responsibilities: Sales Calls: Handle inbound sales calls from the existing customer base with the aim of cross-selling relevant products that align with their current and future needs. New Customer Acquisition: Utilise prospect data to identify and secure new customers while enhancing relationships through referrals. Account Management: Engage in effective account management to uncover current and potential needs,...
MS
28 Oct, 2026
Permanent
Account Manager
Morgan Spencer London, UK
Partnerships Associate Remote working (UK based) £28,000 + Comms - 1st year OTE £38,000 Experience within Real Estate Sales or Conveyancing is ESSENTIAL for consideration in this role Join a collaborative and ambitious team supporting the growth of referral partnerships within a modern, fast-growing conveyancing business. This role offers an excellent opportunity for a motivated, relationship-driven Partnerships Associate to play a key part in building and nurturing relationships with estate agents and mortgage brokers, helping to drive new business and support continued growth. The business operates nationally and specialises in residential conveyancing, using technology and streamlined processes to improve the experience for clients and referral partners alike. Ongoing growth has created the need for someone who enjoys speaking to people, building long-term partnerships and working towards clear performance targets in a supportive, high-performing environment....
Ricoh
24 Oct, 2026
Permanent
IT Customer Support Technician - Deskside Support
Ricoh London, UK
About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...
ABM
23 Oct, 2026
Full Time
Helpdesk Operative
ABM London, UK
JOB TITLE: Helpdesk Operative (Nights) LOCATIONS: London EC2R SHIFT PATTERN: 4 on / 4 off rotation 19:00 - 07:00 (Subject to change) SALARY: Competitive ROLE OVERVIEW AND PURPOSE The Helpdesk Operative will form part of a team responsible for the receiving, allocation and progressing of reactive engineering requests on the contract. KEY RESPONSIBILITIES Key duties and accountabilities include: • First point of contact for incoming telephone calls. • Vetting service requests received via CAFM system. • Ensure compliance with statutory and company procedures across all functions. • Dispatch work to both direct labour and contractors in a timely fashion based on the correct skillsets, geographical location and service delivery arrangements. • Prioritising urgent jobs and plan and dispatch engineers to meet urgent demand. • Escalate any complaints or issues as required. • Analysis of job history/running reports to avoid duplication. • Undertake...
CL
21 Oct, 2026
Permanent
Account Manager
Claranet Limited London, UK
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...
Office Angels
17 Oct, 2026
Temporary
Temporary Sales & Customer Care Executive
Office Angels London, UK
Are you a pet lover with a flair for delivering exceptional customer service? If you have a passion for enhancing the lives of pets and their owners, this temporary opportunity as a Sales & Customer Care Executive with our client could be the ideal fit for you! Role : Temporary Sales & Customer Care Executive Location: Marylebone Contract Type: Temporary Working Pattern: Monday - Friday - Hybrid Role - 3 days in the office a week Start Date: Monday 26th October Duration: ongoing Rate: 14.50 per hour About the Role: As a Sales & Customer Care Executive focused on independent stockists, you will be the friendly voice that ensures excellent service for our client's customers. Reporting to the National Account Manager, your key responsibilities will include: Processing live orders and tracking deliveries to ensure timely fulfilment. Offering knowledgeable advice on products while professionally handling customer queries. Building and...
Office Angels
17 Oct, 2026
Temporary
PART-TIME FRONT OF HOUSE RECEPTIONIST / CONCIERGE
Office Angels City of Westminster, London, UK
PART-TIME FRONT OF HOUSE RECEPTIONIST / CONCIERGE Location: Victoria, London Pay: 14.85 per hour Contract: Initial 2-month assignment with potential for longer-term or permanent opportunities Hours: Monday to Friday, 9:00am - 12:30pm (17.5 hours per week) The Opportunity We are seeking an experienced, professional, and personable Front of House Receptionist to support a newly managed commercial building in Victoria. This is a unique opportunity to join at the very beginning of the building's Front of House journey. The property has never had a dedicated reception presence before, making this an ideal role for someone who enjoys taking ownership, creating a welcoming environment, and helping shape how visitors, tenants, and guests experience the building. Working closely with the Managing Agent and occupiers, you will become the face of the building, delivering a first-class customer experience while helping establish Front of House best practices. Initially offered...
Office Angels
15 Oct, 2026
Permanent
Office Assistant/Receptionist - Stratford
Office Angels London, UK
Office Assistant - Stratford, East London 28,000 + Benefits Full-Time Monday-Friday - Fully office based Shift Pattern: 8:00am-5:00pm or 9:00am-6:00pm About the Company Our client is a modern and ambitious flexible workspace provider, creating vibrant, professional environments where businesses can thrive. Based in the heart of Stratford, they offer premium office, co-working and meeting space solutions to a diverse community of growing businesses. With a strong focus on customer experience, collaboration and innovation, they are committed to delivering exceptional service and creating an outstanding environment for members and visitors alike. As the business continues to grow, they are looking for an enthusiastic and customer-focused Office Assistant to join their team. The Role This is a front-of-house position where you will be the face of the business, delivering an exceptional experience to members, guests and visitors. You will be responsible for...
Adecco
15 Oct, 2026
Temporary
Front Office Reservations Manager (Receptionist)
Adecco Uxbridge, UK
Job Advertisement: Front Office Reservations Manager (Receptionist) Location: Hillingdon, Greater London Contract Type: Temporary 1 Year Contract 15.21 Per hour MUST HAVE OPERA EXPERIENCE Are you a dynamic and customer-focused professional with a passion for delivering exceptional service? Our client, a leading organisation in the education sector, is seeking a Front Office Reservations Manager (Receptionist) to join their vibrant team in Hillingdon. This is an exciting opportunity to make a significant impact in a fast-paced environment while ensuring that all visitors and clients receive a warm welcome. Key Responsibilities: Oversee the daily operations of the front office, ensuring a smooth and efficient check-in and check-out process. Manage reservations and bookings, ensuring accuracy and attention to detail. Provide outstanding customer service, addressing inquiries and resolving issues promptly and effectively. Coordinate with other departments to...
Office Angels
15 Oct, 2026
Permanent
Reception and Ops Assistant
Office Angels London, UK
My client are seeking a highly organised and proactive Operations Assistant to become an integral part of our London office. This is a varied and hands-on position that sits at the heart of the business, supporting the Operations team, senior stakeholders, and the wider organisation with a broad range of operational, administrative, and office management responsibilities. As the first point of contact for visitors and external stakeholders, you will play a key role in maintaining a professional and welcoming office environment while ensuring the smooth day-to-day running of the business. The successful candidate will thrive in a fast-paced, entrepreneurial environment, enjoy juggling multiple priorities, and take pride in delivering exceptional support across a wide range of business functions. No two days are the same in this role. Combining office management, executive coordination, operations support, finance administration, and legal coordination, this position offers...
DB
14 Oct, 2026
Contract
Customer Service Advisor
Diamond Blaque HR Solutions London, UK
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a new opportunity in Enfield or North London? We are recruiting confident, resilient and service-driven professionals with high-volume inbound call experience to join a busy local authority customer services team. As the first point of contact for residents, you will handle telephone enquiries and provide accurate, customer-focused support across a range of council services. The role uses your communication, active listening, complaint handling, de-escalation, problem-solving, and first-contact resolution skills in a fast-paced public-sector contact centre. What You'll Be Doing Handling high-volume inbound calls and delivering professional telephone-based customer service. Resolving council-wide enquiries at first contact and signposting residents to the right service when needed. Managing complaints, vulnerable-customer...
Veolia
10 Oct, 2026
Permanent
Technical Sales Account Manager
Veolia London, UK
Salary: Competitive salary plus annual bonus, car allowance, medical cover and other Veolia benefits Location: London Head office, N1 9JY - with hybrid working offered When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our enhanced company pension scheme Private Medical Insurance Company car or allowance 6,600 per annum Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your...
Office Angels
08 Oct, 2026
Contract
Temporary Senior Customer Service Executive
£18.00 - £20.00 hourly
Office Angels Kingston upon Thames, UK
SENIOR CUSTOMER SERVICE EXECUTIVE Location: Kingston Duration: 4-6 month temporary (possible perm at the end) Working Hours: 9am-5.30pm Hourly Rate: 18- 20ph plus holiday pay Working Pattern: Hybrid after training Role Overview We are seeking a friendly, organised and customer-focused Senior Customer Service Executive to join our fast growing clients team. This role is responsible for delivering excellent customer support, handling enquiries efficiently and ensuring a positive experience for all customers. The successful candidate will be a strong communicator with a proactive approach to problem-solving and a genuine passion for helping others. Key Responsibilities Respond to customer enquiries via telephone and other communication channels, around 100 a day. Provide accurate information regarding products, services, orders and company processes. Resolve customer queries and complaints in a professional and timely manner. Process customer requests,...
Office Angels
06 Oct, 2026
Permanent
Receptionist High-End Property Firm
Office Angels London, UK
About the Role We are recruiting for a high-end property firm based in North West London who are looking for a warm, polished and genuinely people-focused Receptionist to become an important part of their team. This is a fantastic opportunity for someone who genuinely wants to be a receptionist and enjoys being at the heart of an office. You will be the first person clients, visitors and colleagues see, so personality, professionalism and a natural passion for helping people are essential. Working within a prestigious property environment, you will ensure every person who walks through the door receives a warm, professional and first-class welcome. Key Responsibilities Reception & Front of House Be the welcoming face of the business, greeting clients, visitors and colleagues with warmth and professionalism. Create a fantastic first impression and ensure every visitor receives an exceptional experience. Manage the reception area and ensure it remains...
ECS Resource Group Ltd
06 Oct, 2026
Permanent
Account Manager
ECS Resource Group Ltd London, UK
Job Title: Account Manager Place of Work: Field-Based (South of Birmingham) Job Status: Full Time, Monday-Friday / Permanent Package: Competitive base and bonus (up to double OTE) + Car JOB PURPOSE Act as the owner of your customers, understanding their strategic business goals, developing long-term relationships and selling across the full Managed IT Solutions portfolio. You will be responsible for delivering your personal first-year margin sales order intake target and your base growth target, set at the beginning of each financial year. To achieve those targets, you will be expected to engage with Pre-sales, Commercial and any other relevant teams to deliver customer solutions that drive business outcomes. The Account Manager role involves identifying opportunities and working to sell into key accounts, creating tailored solutions that lead to cost-effective and profitable outcomes to satisfy customer requirements. KEY RESPONSIBILITIES Nurture and develop...
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